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~Melissa~

My MPix guestbook/photobook has arrived.

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are you using gel pens that can sign on black?

 

I really like the black & white pictures on black pages. Your cat is too funny. Cat's always have to be on top of whatever you are working on.

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I agree with everyone else that you need to call them and tell them to send you a new one asap.

 

I love it too! It looks great and I love the quotes!

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Mpix is very good about fixing their mistakes - contact them to let them know it is out of order & about the white border . . . they should reprint.

 

Quote:
Originally Posted by Raeka View Post
Am I impressed? Sort of....

 

It is very good printing quality I must say. But for some strange reason my pages are mixed up. I published them to be in chronological order (from our first 5 years to present) but they're all over the place. I don't know what happenned. Also near the end there is this white border which shows up and it upsets my perfectionist side. smile116.gifI did them all the same size, so how come some of the pages have this ugly white border and some don't?! AHH! Last bad thing to note; I had this mother theresa quote which was very long and supposed to be the last page BUT since they messed up the pages it's right in the middle of the book.

 

Now for some good; I love the pearl finish. It gives it a metalic feel with the black and whites. I'm glad I took a chance on that. I was more than impressed with their speedy shipping. I ordered on Wed morning and it got here this afternoon (Fri). I just ordered the regular shipping so that's awesome timing.

 

Not too sure if I am going to re-order. Looking at my file on their website THEY messed up not me. I think I will just use this book for my guests to sign.

 

Last but not least, pictures! My cat was being a brat and was trying to play as you will see. And the pearl finish is hard to photograph, it reflects alot. sorry.

 

The cover (nicely done in gold etching)

Click the image to open in full size.

 

Click the image to open in full size.

Click the image to open in full size.

The white border I'm not impressed with

Click the image to open in full size.

For $41(incl shipping and etched writing on the front) it was a good deal for a high quality product but I'm questioning their mess up with the order of my book and the white border. I guess next time I will know.

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Quote:
Originally Posted by Morgan View Post
are you using gel pens that can sign on black?

I really like the black & white pictures on black pages. Your cat is too funny. Cat's always have to be on top of whatever you are working on.
Yes, we are using a gold and silver gel pen. I hope they work. i still have to figure out a way to test them...

I wrote them an email this morning describing the situation. I hope they fix it.

Thanks ladies!

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Quote:
Originally Posted by Raeka View Post
Yes, we are using a gold and silver gel pen. I hope they work. i still have to figure out a way to test them...

I wrote them an email this morning describing the situation. I hope they fix it.

Thanks ladies!
Good luck!! Keep us posted on their reply wink.gif I'm sure they'll fix it ASAP.

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That was quick. Ok I'm very impressed:

 

I apologize for this mistake and will have your book reprinted and shipped to you as soon as possible. Thank you.

 

John

Mpix Customer Service

**Please always include all previous communication when emailing customer service so we

can better serve you!

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So now I guess I'll be able to test the gels pens on the mess up book. Yay!

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Quote:
Originally Posted by Raeka View Post
So now I guess I'll be able to test the gels pens on the mess up book. Yay!

Ha, that works out good.

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