Oh the wonderful Vista Print.
Ok so hear goes my experience/tips
Are you using "free" stuff from an email? If so every time you add a new item you HAVE to access it through the email.
For example you have an email for a FREE pen and FREE mousepad (random) - Click the link in the email for the free pen, design it and in the cart. Go back to the email click the free mousepad, design it and in the cart. If you click on things direct from the website you will NOT get the promo you are seeing in your email.
FREE pens, notepads etc. are usually only 1 in quantity. So if you add more than 1 to your cart you will be charged for them. What you can do is do what most brides have done and add 1 of each single free thing you can get.
For example these are all usually single free items so put this in your cart
-1 tshirt, 1 tote bag, 1 note pad, 1 pen, 1 key chain, 1 hat
you would then have to check it out and REORDER that entire order. You will be charged shipping on each individual order though they will likely ship it all together. This is where they get you with the FREE stuff it is FREE + shipping!!!
Hope this helps, give me more info if this isn't the problem you were having!
Originally Posted by MJKH
HELLLLP ME! I have been on Vistaprint all afternoon...wondering if someone knows the answer to this! I have reached $237 worth of freebies, with lots of free things still to order, but now when I put them in the cart, I get charged for them. Is there a cap/max on the $ value of free items per order you're allowed?????