Jump to content

Photo

Attn all future ror brides


  • Please log in to reply
49 replies to this topic

#31 chicklet

chicklet
  • Member
  • 718 posts

    Posted 11 July 2010 - 09:49 AM

    That is really disappointing to hear as Chandlyn did a wonderful job with my wedding (with exception of flowers). She just had a way of calming you.
    It will be interesting to see the upcoming reviews and how things went. Best wishes ladies :). I hope your day's are everything you hoped for and this change in co-ordinators doesn't spoil such an important day for you.
    Try not to stress..

    #32 JesseLyn10

    JesseLyn10
    • Jr. Member
    • 188 posts

      Posted 12 July 2010 - 11:08 PM

      I just wanted to let future ROR brides know that I received an email today from Antonette at ROR.

      This is such a huge relief as I have not heard from them in a month - I am just happy that I am still in the system somewhere.

      Leaving on Friday! I am going to find a WC on Saturday if it's the last thing I do! I have printed out all my correspondence in case we have to start planning from the beginning again.

      #33 Jen1407

      Jen1407
      • Jr. Member
      • 393 posts

        Posted 13 July 2010 - 07:45 AM

        Good luck with everything JesseLyn, hope you have a beautiful wedding. Can't wait to hear all about it when you get back.

        #34 Shakara

        Shakara
        • Jr. Member
        • 193 posts

          Posted 17 July 2010 - 05:42 AM

          Quote:
          Originally Posted by JesseLyn10
          THANK YOU!!!

          Did you use it or hire a dj? I am torn because I have specific songs I want to play (parent's dance, first dance etc) but I don't want to be worrying about the order of music and all that.
          Actually we used BOTH! I brought my IPOD down just in case they didnt have certain songs and I had the DJ control everything. He switched back and forth... he was really good! And it was nice not to have to worry about it.

          #35 Shakara

          Shakara
          • Jr. Member
          • 193 posts

            Posted 17 July 2010 - 05:46 AM

            Quote:
            Originally Posted by JesseLyn10
            Is Tina easy to find? I arrive at ROR next Friday and the wedding is on Tuesday but I don't want to spend days hunting her (or any coordinator) down. I am preparing for emergency situations as well - I haven't heard from the ROR in a month so I have no idea if we are on file somewhere, where we stand in our plans etc. We have a fall back plan of an off-resort wedding ...just in case
            I just walked write up to the office door and opened it and walked upstairs and she was there! Everytime. I wouldn't worry.... you'll see her

            #36 Shakara

            Shakara
            • Jr. Member
            • 193 posts

              Posted 17 July 2010 - 05:49 AM

              Quote:
              Originally Posted by yumyum90
              JesseLyn10 will you have internet access while your down there? If so, could you let us know if she has it together or not? I hate it that I can't get any answers anymore. I have alot of guests arriving on different days. I wanted to be able to tell them before hand where to meet for a welcome dinner and since Tina won't respond I can't pre-plan anything.
              They arranged the welcome dinner like the day before and then had to change the number (add more) the morning of. I wouldnt worry about... it's not hard to set up. THey do it at St. Annes and all they do is push tables together.

              #37 JesseLyn10

              JesseLyn10
              • Jr. Member
              • 188 posts

                Posted 24 July 2010 - 05:36 PM

                Hello!

                I just posted my ROR review with LOTS of pictures!! It was amazing and I couldn't have asked for a better experience with Antonette the wedding planner!

                If you have any questions please send them my way!

                #38 CSandCK

                CSandCK
                • Newbie
                • 19 posts

                  Posted 06 August 2010 - 11:54 AM



                  Originally Posted by JesseLyn10 

                  Hello!

                  I just posted my ROR review with LOTS of pictures!! It was amazing and I couldn't have asked for a better experience with Antonette the wedding planner!

                  If you have any questions please send them my way!



                  Thank you soooo much for this post JesseLyn10....you have no idea how much this calms the nerves that things are now running smoother with the new WC Antonette!  As someone who is definitely a planner (wish I was one of the more "laidback brides"), it is difficult to remain calm when you receive slooooow responses from the ROR.  Glad your special day went amazing!



                  #39 JM2010

                  JM2010
                  • Newbie
                  • 64 posts

                    Posted 12 August 2010 - 01:52 PM

                    Hi ladies,

                     

                    I was told Chandlyn was fired for pocketing money from the cash payments she requested.  Apparently NOTHING needs to be paid in cash and Chandlyn was telling people otherwise.  She was also giving inaccurate prices.

                     

                    Tina Dunbar was useless and pretty much ruined the way our wedding unfolded.

                     

                    There are new WCs at ROR.  Tina's gone.  Hopefully they'll get their @h*t together now!

                     

                    I've demanded to be compensated and was informed yesterday that I will be contacted 'very soon' from someone at RIU.  I would suggest that anyone who had problems on their wedding day should send their concerns to: customerserviceamericas01@riu.com weddings@riu.com faguilar@riu.com and clubhotel.ochorios@riu.com.  I had to email all of them several times to get a response but it finally worked!

                     

                    Good luck to all the future ROR brides! 



                    #40 JennandMike08

                    JennandMike08
                    • Jr. Member
                    • 166 posts

                      Posted 13 August 2010 - 11:41 AM


                       

                      Originally Posted by JM2010 

                      Hi ladies,

                       

                      I was told Chandlyn was fired for pocketing money from the cash payments she requested.  Apparently NOTHING needs to be paid in cash and Chandlyn was telling people otherwise.  She was also giving inaccurate prices.

                       

                      Tina Dunbar was useless and pretty much ruined the way our wedding unfolded.

                       

                      There are new WCs at ROR.  Tina's gone.  Hopefully they'll get their @h*t together now!

                       

                      I've demanded to be compensated and was informed yesterday that I will be contacted 'very soon' from someone at RIU.  I would suggest that anyone who had problems on their wedding day should send their concerns to: customerserviceamericas01@riu.com weddings@riu.com faguilar@riu.com and clubhotel.ochorios@riu.com.  I had to email all of them several times to get a response but it finally worked!

                       

                      Good luck to all the future ROR brides! 


                      Wow! Thats crazy! I guess even as good a job as she did on past brides wedding, there is justification for her termination. That really really sucks!






                      0 user(s) are reading this topic

                      0 members, 0 guests, 0 anonymous users