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Really Upset, and Really Need Advice...(Majestic Colonial)


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#1 brendali.caban

brendali.caban
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    Posted 25 January 2010 - 06:45 PM

    Hi everyone! My name is Brendali! I am really hoping you guys can help me out, I am completely frustrated and at wits end and ready to just go down to civil court :-(. I had my HEART set on the Majestic Colonial for May 2011. I contacted the hotel January 1, 2010 requesting May 14, 2011, and an alternate date of May 7.

    The WC, Yadilis, emailed me telling me the judge is not taking dates for that far in advance and to contact her again in May.

    Now please help me understand how on Friday I got an email from her informaing me that now the entire month of May is BOOKED?!!

    I understand that they can book symbolic weddings, however, does this mean they booked an entire month of nothing BUT symbolic weddings? This doesnt seem right to me.

    Anyone can help or offer advice on this?

    #2 Oryx

    Oryx
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    • 727 posts

      Posted 25 January 2010 - 07:24 PM

      Hi Brendali,

      Sorry to hear about your situation, how frustrating! I am also hoping to book the Majestic Colonial and got a similar e-mail about booking February 2011 (she said to resubmit my request in February 2010).

      Is it possible that there was a miscommunication? Maybe she got confused and reread the e-mail and thought it was about May 2010?

      I don't know... this is kind of freaking me out now too!

      #3 khomac

      khomac
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      • 380 posts

        Posted 25 January 2010 - 09:37 PM

        My guess is she misread something and is saying that May 2010 is full. I am almost 100% positive that May 2011 has not even been started yet.

        They never book more than a year in advance. I think you'll be fine. Although they speak and understand English, you still have to simplify things. Use very basic words. I don't even use ' when I send them emails. I say do not, instead of don't.

        Just make your email like your writing to a 8 year old. Don't use extra words that aren't needed.

        Good luck!
        Kelly & Pablo

        http://www.michaelsteingard.com
        Michael and Phil Steingard are located in Ontario, but travel to Punta Cana quite often during the year. There is a good chance they will be down already during your wedding week, so this will cut travel costs

        #4 luciel2820

        luciel2820
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        • 474 posts

          Posted 25 January 2010 - 10:27 PM

          Yes I think the ladies above me are right. They usually dont book wedding dates more than a year in advance, so they must have mistaken the dates when they sent you the email. Dont worry you should be fine. Just send them another email and verify with them that its not for 2010 but for 2011.
          Good luck!

          #5 brendali.caban

          brendali.caban
          • Newbie
          • 51 posts

            Posted 26 January 2010 - 12:57 PM

            Thank you so much for your advice ladies.
            What worries me is that I speak SPANISH! I spoke to them in SPANISH on all emails as well as on the phone when I called yesterday. I spoke to a wedding coordinator yesterday via the phone, in spanish, and she was just as baffled as I was. I have not received an email yet, so I am going to call back today and see if I can straighten this out.

            Honestly, if thats the case, I wont choose another date. If this is my first experience with them as a resort, I will just have to concede and find somewhere else :-(

            #6 brendali.caban

            brendali.caban
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              Posted 26 January 2010 - 01:08 PM

              Update, ok ladies! I spoke to the wedding coordinator today! Turns out she meant May 2010!!!! WOOHOOOOO!!!!

              #7 Oryx

              Oryx
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              • 727 posts

                Posted 26 January 2010 - 01:15 PM

                Quote:
                Originally Posted by brendali.caban
                Update, ok ladies! I spoke to the wedding coordinator today! Turns out she meant May 2010!!!! WOOHOOOOO!!!!
                Ok, that makes sense. Thanks for the update! I'm glad you can still get your date :)

                #8 brendali.caban

                brendali.caban
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                • 51 posts

                  Posted 26 January 2010 - 02:01 PM

                  Renee, I am sooooo happy! lol.

                  #9 coley88

                  coley88
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                  • 186 posts

                    Posted 26 January 2010 - 02:19 PM

                    That's great news and mixing up the years is something I know I've done before. I'm so happy you were able to resolve the issues.

                    Congrats and happy planning.

                    #10 brendali.caban

                    brendali.caban
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                    • 51 posts

                      Posted 26 January 2010 - 02:20 PM

                      Thank you! I just want to reallllly confirm with the judge so I can start sending out my save the dates and invites and all that fun stuff!




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