Jump to content

Photo

Help- Shipment held in Cancun customs


  • Please log in to reply
35 replies to this topic

#1 heart0476

heart0476
  • Newbie
  • 20 posts

    Posted 14 October 2009 - 01:46 PM

    Hi Brides....

    I was wondering if anyone has expereinced the same problem: I shipped all of my wedding OOT bag contents and favors via Fed Ex to Riveira Maya Mexico for my wedding that is scheduled for next week. The box is held in customs because of travel size tequila bottles that I thought met the requirements. I was wrong..... I am being told by Fed Ex that the only way to clear the package is to hire a customs broker does anyone know how I hire one (english speaking)? I am not having much luck on the internet and the one company I contacted yesterday (GAP) has not returned my call. I wish there was a way to remove the bottles so the rest of the contents could clear- this is everything I prepared for the wedding...everything! I am so upset. Any advice would help- thanks so much! If anything, maybe my experience will be a lesson to everyone- aggghhhh.

    xoxo

    #2 SuzyQ76

    SuzyQ76
    • Jr. Member
    • 484 posts

      Posted 14 October 2009 - 01:58 PM

      OMG, I can't help you with any information because I have no idea, but I hope it all works out for you and that you find someone to get everything cleared, you don't need this stress at all! Keep us posted on the details :o)
      Our Wedding Day, April 29, 2010
      Grand Riviera Princess

      http://i783.photobuc....quotesmall.jpg
      My Grand Riviera/Sunset Princess Review:http://bestdestinati....7/#post1283438

      #3 boscobel

      boscobel
      • VIP Member
      • 24,213 posts

        Posted 14 October 2009 - 02:12 PM

        Did you have a TA? If so, they might be able to assist you. Otherwise, I would call the resort that you are getting married at and see if they can help you out.

        #4 heart0476

        heart0476
        • Newbie
        • 20 posts

          Posted 14 October 2009 - 02:19 PM

          Quote:
          Originally Posted by carly
          Did you have a TA? If so, they might be able to assist you. Otherwise, I would call the resort that you are getting married at and see if they can help you out.
          Thanks for the advice...I contacted the TA and resort and neither can assist me.

          #5 finleys7

          finleys7
          • Member
          • 703 posts

            Posted 14 October 2009 - 02:24 PM

            Hi,

            I just read this:
            If the value of the goods surpasses one thousand dollars (per family member) after subtracting the US$300 exemption, or if any of the goods is subject to non-tariff regulations or restrictions, you must hire the services of a customs broker. Private brokerage services are always available at the airport

            Perhaps the airport can help you, have you called Cancun airport?
            Shannon

            YEAH---We Did It! **May 1st, 2010**
            Our Wedding SlideShowMy Wedding Review - Iberostar Paraiso Del Mar http://bestdestinati....-2010-a-58966/My Planning Threadhttp://bestdestinati...ding.com/fo....

            #6 finleys7

            finleys7
            • Member
            • 703 posts

              Posted 14 October 2009 - 02:26 PM

              Check out this site

              http://www.cancuncar....95da34fde2700b
              Shannon

              YEAH---We Did It! **May 1st, 2010**
              Our Wedding SlideShowMy Wedding Review - Iberostar Paraiso Del Mar http://bestdestinati....-2010-a-58966/My Planning Threadhttp://bestdestinati...ding.com/fo....

              #7 shellk

              shellk
              • Sr. Member
              • 1,784 posts

                Posted 14 October 2009 - 04:09 PM

                i don,t know what else to suggest except from ta,resort or wc?or ask the airport to suggest one.let us know how you get on

                #8 SusieQ

                SusieQ
                • Sr. Member
                • 1,603 posts

                  Posted 14 October 2009 - 05:48 PM

                  Holy smokes what stress... I'd try WC or TA... Good Luck

                  #9 Grand Bride

                  Grand Bride
                  • Newbie
                  • 27 posts

                    Posted 14 October 2009 - 08:22 PM

                    Quote:
                    Originally Posted by finleys7
                    Hi,

                    I just read this:
                    If the value of the goods surpasses one thousand dollars (per family member) after subtracting the US$300 exemption, or if any of the goods is subject to non-tariff regulations or restrictions, you must hire the services of a customs broker. Private brokerage services are always available at the airport

                    Perhaps the airport can help you, have you called Cancun airport?
                    This is good info. Where did you find it? Is there a site or forum where I can educated about what I can and can't bring with me?

                    #10 Meyer2010

                    Meyer2010
                    • Jr. Member
                    • 429 posts

                      Posted 15 October 2009 - 09:56 AM

                      Okay, I've heard of this before. I think you have to travel down there, meet up with them and give them some money under the table. I'm guessing a $100 bill would work.

                      I think there was a bride on here that did the same thing. Unfortunately, Mexico Customs is much more different then American Customs. :-( Good Luck!

                      I will search for that other forum...

                      Check out this link:

                      http://bestdestinati....-thread-41422/

                      ~ Erica




                      0 user(s) are reading this topic

                      0 members, 0 guests, 0 anonymous users