Jump to content
Sign in to follow this  
gettingmarried

No outside vendors at Riu Palace

Recommended Posts

Quote:
Originally Posted by mitzy7 View Post
Who does the Riu palace use for their photography then?
I believe Mango Weddings does the photography. I have seen their work and it's nice, I just didn't really like their packages. That it why I chose to bring a photographer in. I still have not heard back from the resort on this issue but hopefully will today.

Share this post


Link to post
Share on other sites

This is the email I received from Daniela. It doesn't even make sense and she doesn't even finish some of her sentences. It does, however, state clearly that they're not going to honour our contract with Bradley Fraser:

 

Since September 29th,2009 are no longer permitted access to any outside vendor photo or video service, because Riu hotels have exclusive contract with Mango Production for photography & video service. By this way we can guarantee a better service of these

 

Moreover, we must consider that in 2010 the wedding package does not include these as part of such services. As our exclusive photographers themselves not competitive harm our photography company that is generating revenue for the hotel and are willing to give quality service you deserve, according to your requests

 

External provenders are not allow to come to the resort at least ARE GUEST OF THE HOTEL- has a room booked at least on the wedding day and be part of your 80% of guest required to get married at Riu Hotels properties.(External provender means photographer, videographers, florist, DJ´s and others payed directly by the client not the one offered on our list of extras)

 

We made an exception only for the wedding of October and November that he have knowledge of this situation, because the time were to close and was only one wedding with Bradley Fraser

Share this post


Link to post
Share on other sites

Wow - I certainly would go up the chain of command and challenge this decision. If they want to change the rule for future brides booking after September 29, 2009, that's fair, but that's it. People book photographers a year in advance often with large nonrefundable deposits, for them not to honor that and make the rule effective immediately even for those that booked whwn you were allowed to bring in vendors is just wrong and I would argue they can't do it. Good luck to you in trying to resolve this.

Share this post


Link to post
Share on other sites
Quote:
Originally Posted by mich999 View Post
Wow - I certainly would go up the chain of command and challenge this decision. If they want to change the rule for future brides booking after September 29, 2009, that's fair, but that's it. People book photographers a year in advance often with large nonrefundable deposits, for them not to honor that and make the rule effective immediately even for those that booked whwn you were allowed to bring in vendors is just wrong and I would argue they can't do it. Good luck to you in trying to resolve this.

Absolutely...I can't imagine that they can enforce this. It's one thing to say that no outside vendors are allowed going forward, but to apply it retroactively is just obscene. What is the governing Law of your contract? Mine is Flordia although the wedding is in the Bahamas. Does the contract say that outside vendors are NOT allowed? If not, I would argue that your e-mails are binding enforceable contracts. The only problem is that your contract likely has a provision stating that the contract constitutes the entire agreement between the parties. Argue that since the contract is silent as to this issue, that they are bound by your prior communications. Good luck!! URGH!!

Share this post


Link to post
Share on other sites

I finally have recieved my response from the resort and have copied and pasted it below.

 

 

 

Thank you for considering RIU Hotels and Resorts for your wedding plans!

 

I am very glad to inform you that we have finally agreed with the Hotel that they will honor to bring your photographer paying the correspondent day pass.

 

I am sorry on the delay of this response but it was hard to get a final resolution on this matter.

 

I am cc to Daniela in order that she can tell you and re confirm that we are all on the same line.

 

Kindest Regards,

 

Paola Flores

Sales Coordinator

RIU Palace Los Cabos & RIU Santa Fe

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  


  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • we ended up using Facebook messenger when we were in Mexico - the hotel had free wifi and at least 1 person from each family/couple had FB on their phone already - it was pretty easy to communicate among guests "hey, we're heading to the beach bbq for lunch." or "everyone is hanging at the small pool today".  a plus was that some people tried to get a hold of me via FB on the day of the wedding and I was totally not checking my phone - they were asking if the wedding was outside given the rain forecast, thankful my mom, MOH and a few other friends were on the group and could respond for me :) 
    • Are you looking for a guide where you’ll find many tips and steps to follow to make your wedding a success? We design a special for you, where you will find: Photography Tips To-Do List Check list How to choose the best dress? Memories and invitations And much more! Download it now for free from: http://emweddings.com/WeddingGuide/index.html     Don’t stress. Enjoy every moment, tomorrow will be your best memories. See you soon!
    • Another option is to find an app that allows for group talk. This Wedding Party App looks pretty neat. https://apracticalwedding.com/wedding-party-app/ 
    • Hi Everyone, So, I was cleaning out my closet and realized that I never sold off my extra wedding OOT bag stuff from our wonderful DW.   46 Daily Spanish for Dummies 30 Pool colored OOT fabric bags - approximately 13in x 13in. They lay flat.  I used them for our wedding and they were perfect for everything we needed to fit in each bag. There’s a slight shade variation in the group; I’m guessing some were cut from a different bolt of fabric.  They are also a little wrinkled from storage and will probably be wrinkled from shipping. I have three additional ones, but they somehow got something on them (likely toddler related). If needed, I can try to wash it out and send those as well. 
    • I’m getting married in six months to my foreign girlfriend. I was advised by a friend that one of the things I need to do before saying I do is to get a prenuptial agreement. Basically it’s supposed to protect my assets and properties in case my relationship with my future wife goes down the drain. I don’t know though if this is an acceptable practice when marrying Kiev ladies. I don’t want to do it if it would be insulting on her end. I need advice on this. Please help me.
  • Topics

×