We arrived at the airport around 1 pm on a Monday via American Airlines. I would recommend pre-arranging transportation from the airport to the resort either via your travel agent, or on your own if you aren’t using a travel agent. On the advice of our WC, we opted to just get a taxi at the airport and what a mess that was! The men who stand around baggage claim to help you with luggage apparently are so used to people being with large groups or using travel agents that when we told him we needed a taxi to our resort he ended up taking us to a large charter bus that was indeed going to our resort, but we didn’t have a reservation on it. The charter company figured this out after we and our luggage were on the bus (we were wondering the whole time what was going on and kept telling people we needed a TAXI, but no one seemed to understand) when they started looking for our names on a reservation list. Anyway, they ended up putting us in a small minivan and taking us to the resort for a flat $35 fee (just slightly more than a taxi ride). Nothing major, but a bit of a hassle that is definitely avoidable.
Check-in/Check-out
We reserved a Royal Service room so we had a private check-in at the RS concierge lounge. It was very smooth and simple though they did forget to get a credit card from us to pay for the stay in advance. They notified us a couple of days later and I went to give them a credit card of course. This brought about Lesson #2: Call your credit card companies and banks before you leave home (if there is any chance you might use an ATM) and let them know you will be out of the country along with the dates and locations of your stay. Otherwise, your card might be declined for security purposes and you’ll have to make an expensive call in order to let them know so you can use your cards.
The RS concierge staff was extremely understanding about it and very helpful. Even if you’ve successfully used your cards in other countries without notifying your financial institutions first you should still call them prior to going to DR. The staff told me that DR is different and guests who’ve not had problems elsewhere often do in DR.
We would have had the private check-out as well, however, we had to leave the resort for an early flight prior to the RS lounge opening at 7 am so we paid our phone bill the night before and just had to return our room keys at the main reception desk the next morning. Very quick and simple.
Our Room
Very nice and spacious! I have to say, the 1-bedroom suite was absolutely worth it for us. DH is a napper and I’m not so it was nice to be able to come and go without interrupting him. We were on the third floor of our building so we got to keep our glutes in shape while we were there too. There weren’t elevators, so if you have anyone coming with you that needs can’t go up stairs, be sure to let the travel agent or hotel know that in advance so they can get rooms on the first floor. Here are a few pics of our room:
Our Wedding
I’ll start with our wedding coordinator. She was terrific during all of the pre-planning stages which wasn’t much for us, but still she was very responsive and helpful. However, I would highly recommend setting a date, time and location to meet your WC soon after you arrive. She was off on Monday (the day we arrived) which I actually expected because that was her regular day off, but there was no note or anything when we checked in which surprised me. I called her on Tuesday morning (wedding on Wednesday) and left a message. She sent a note to my room asking to meet that morning (must have come a few minutes after I called and we left the room). I called her back – VM again. When I finally got her around 1 pm Tuesday afternoon we set a time to meet at 5 pm to finalize the details. We arrived at the meeting spot at 5 and the guest services person call her. She was stuck in a meeting - for 45 minutes. DH was pretty perturbed by the time they took us to her office. She was very apologetic and we got everything taken care of in about 15 minutes and we were on our way.
My next suggestion is to set a time and place that they will pick up the groom. She told him to meet her at a restaurant near the beach and I explained where to find it via the train, but he didn’t want to get all sweaty (it’s a 10 minute ride on the train) so he went to Royal Service and asked for a ride. They called for the WC golf cart, but a guy at RS finally just took him for fear he’d be late. As a result (she went looking for him at the RS lounge), they were a bit late picking me up and she hadn’t mentioned that I should stay in my room so the photographer could take some pre-ceremony pics so I was waiting downstairs for 15 minutes. Luckily another honeymooning couple who had gotten married there a few days before came by and she went up to her room and called for me to let them know I was waiting.
Other than that, everything was perfect! I had my hair done at the salon that afternoon and it came out exactly like I wanted. I had just enough time to get back to our room and put on my make up and get dressed without being rushed before it was time to head off to the wedding.
Once the WC arrived with the photographer it was smooth sailing. The ceremony on the beach was decorated beautifully. We used the CD music instead of a band which was great for us. We really didn’t add any extras and even though I did bring a bouquet with me just in case that I did end up carrying, the white rose bouquet that came with the free wedding package was beautiful.
Photographer
We used the resort photographer – Hispaniola Foto. Our photographer, Jerry, was terrific! He got a lot of wonderful shots and gave good direction. Our digital images are amazing!!! But, the prints for some reason (from the photographer) came out very dark as if they had been altered in Photoshop to show more contrast on the screen (enhancing the blue sky and water, etc.). However, when we print the “un-doctored†photos on our home printer they are stunning! It is hard to say whether or not they were just our prints that came out dark or if that’s something that might happen regularly so go with your gut or ask to see the RAW files when they’re giving you the photo preview.
So, my recommendation on the photos … first, select the basic $440 package before you get there. They’ll take tons of pictures for you to choose from, but the package pricing goes down when they’re trying to upsell you from $440 onsite. We saved about $700 and could have saved more had we skipped the prints and just ordered all the digital files and the photo movie montage they put together for us (which is fabulous by the way – we used that at our AHR to show our guests our photos). I actually wanted to skip out on the prints and just have them printed at home, but DH talked me into it. If you choose to go this route – be prepared to pay CASH for the photo package you end up with. Part of the built-in cost is a 16% sales tax in DR that most vendors (the photographer included) will waive if you pay in cash.
We are very happy with our photos and I would absolutely recommend Hispaniola for your photography. Here is a link to all the pics if you’d like to take a look: wedding pictures by eloping789 - Photobucket
