Jump to content
Sign in to follow this  
Amarillis

what did your resort do that blew you away????

Recommended Posts

Quote:
Originally Posted by JaimeLynne View Post
I will say our HM hotel did a cool thing for us! We stayed at The Royal Plantation in Ocho Rios, JA and they sent us a tray which included 1) a letter of congratulations from the Manager (looked hand signed) with a $50 gift cert to the spa (which we put to use on a couples massage lesson!) 2) Ice cold champagne in a bucket of ice 3) yummy little dessert plate and separate fruit/cheese plate. Was very, very sweet of them! After our previous experience, we felt so touched at this token of their acknowledgment of our wedding/honeymoon.
The Royal Plantation takes very good care of my clients (of course I sent the VIP letter letting them know that you and Martin are one of my Very special clients, visiting on your honeymoon and everything that had happened to the two of you prior to you getting there! ) I am so glad they stepped up and had such a fantastic welcome for the two of you! I need to go write another thank you note to the GM!

Ladies please remember to let your TA's know if your resort did something special for you- I always like to send a thank you letter to them for taking care of my clients! If you don't let us know we can't send that letter!

Share this post


Link to post
Share on other sites
Quote:
Originally Posted by stacey View Post
Ourr 2nd resort, where we spent out honeymoon The Valentin Maya, totally blew me away. I wracked up about $500.00 in spa treatments that I charged to the room. When we checked out they said "thank You for chosing us for your honey moon, the spa charges are on us" I couldnt believe it!
That was super nice of them!

Share this post


Link to post
Share on other sites

My resort did so many awesome things that it will be difficult to remember them all ! Let's try by chronological order :

 

- they were worried about the color of the drinks following the ceremony. They wanted them to be the color of my choice !

- every night, when they came to open the bed, they left some little pastries for us on the bed

- they let us use their 20 tikki torches for free and they set them along the pool and in the garden, not only the night of the wedding, but also the night of the welcome drinks

- they took pictures of the welcome drinks and the wedding and made a CD with 200 pics that they gave us as a wedding gift !!!!

- of course they decorated our room with swans and petals the night of the wedding and they gave us the pink centerpieces to decorate our room and our parents' rooms. they actually asked before what I wanted to do with them and I left them the lillies and orchids centerpieces

- when my parents said they wanted to change rooms since the second Master Suite was free (guests not coming because of swine flu), they told them it was on them and did not ask for the price complement

- I had about 6 rooms no-show and my contracts specified I was responsible for the no-shows. When I came in to pay for the remaining 50%, they said they would not ask me to pay for it.

- I had 10 guests no-show. They recomputed all the charges for dinner, brunch and open bar with the number of guests that were here, even though I had pre-paid for it and my contracts said I was responsible for no-show

- They allowed the guests that still wanted to come later (they had just cancelled because of swine flu) to rebook later with no additional charge, even though I had special discount for the wedding.

- Some waiters stayed up until 4 in the morning so that we had a bar running at all times !!!!!

 

What can I say. amazing.

Share this post


Link to post
Share on other sites

Ayita -- all i can say is WOW! what resort did you get married at?!?! and what color drink did you choose -- so fun :)

 

 

Quote:
Originally Posted by Ayita View Post
My resort did so many awesome things that it will be difficult to remember them all ! Let's try by chronological order :

 

- they were worried about the color of the drinks following the ceremony. They wanted them to be the color of my choice !

- every night, when they came to open the bed, they left some little pastries for us on the bed

- they let us use their 20 tikki torches for free and they set them along the pool and in the garden, not only the night of the wedding, but also the night of the welcome drinks

- they took pictures of the welcome drinks and the wedding and made a CD with 200 pics that they gave us as a wedding gift !!!!

- of course they decorated our room with swans and petals the night of the wedding and they gave us the pink centerpieces to decorate our room and our parents' rooms. they actually asked before what I wanted to do with them and I left them the lillies and orchids centerpieces

- when my parents said they wanted to change rooms since the second Master Suite was free (guests not coming because of swine flu), they told them it was on them and did not ask for the price complement

- I had about 6 rooms no-show and my contracts specified I was responsible for the no-shows. When I came in to pay for the remaining 50%, they said they would not ask me to pay for it.

- I had 10 guests no-show. They recomputed all the charges for dinner, brunch and open bar with the number of guests that were here, even though I had pre-paid for it and my contracts said I was responsible for no-show

- They allowed the guests that still wanted to come later (they had just cancelled because of swine flu) to rebook later with no additional charge, even though I had special discount for the wedding.

- Some waiters stayed up until 4 in the morning so that we had a bar running at all times !!!!!

 

What can I say. amazing.

Share this post


Link to post
Share on other sites
Quote:
Originally Posted by sarah310 View Post
Ayita -- all i can say is WOW! what resort did you get married at?!?! and what color drink did you choose -- so fun :)
It was a small boutique hotel calld "Le Reve" that made you feel very "family". I chose green and orange (they could put two colors in the drinks if I wanted to !wink.gif )

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×