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Mother of Bride

Nekeisha White replaces Chantelle at RMB

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Yes Chantelle is no longer there. I had my wedding at RMB and she dropped the ball on many things. Im not sure why so many people wrote great things about her on this forum because I had a horrible experience with both RIU and Chantelle. I apologize for not posting a review yet, but I'm will soon. I heard a that another wedding was completely ruined a few days after mine, so I think that's why Chantelle is gone. She was very nice and was great at decorating and flowers, but was not good at paperwork and organization. I think you are lucky that you have the new coordinator. My advice is to follow up on everything. Bring copies of all your documents just incase. If you are bringing welcome gifts, hand deliver them to the rooms because the RIU couldnt handle that for us. Talk directly with photogrpaher and spa to make sure things are arranged. Good news is that our reception was awesome, food & service was better than anywhere else on the resort. I did pay for a private reception though. Feel free to ask me any questions you may have about RMB.

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From what I gather there are now 2 new wedding coordinators at RMB, Roxianna and Sherika. I recieved an email with both of their names the other day about some info I requested for a private beach reception but it took a week and 2 emails to get the info.

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Originally Posted by krissysnow View Post
Yes Chantelle is no longer there. I had my wedding at RMB and she dropped the ball on many things. Im not sure why so many people wrote great things about her on this forum because I had a horrible experience with both RIU and Chantelle. I apologize for not posting a review yet, but I'm will soon. I heard a that another wedding was completely ruined a few days after mine, so I think that's why Chantelle is gone. She was very nice and was great at decorating and flowers, but was not good at paperwork and organization. I think you are lucky that you have the new coordinator. My advice is to follow up on everything. Bring copies of all your documents just incase. If you are bringing welcome gifts, hand deliver them to the rooms because the RIU couldnt handle that for us. Talk directly with photogrpaher and spa to make sure things are arranged. Good news is that our reception was awesome, food & service was better than anywhere else on the resort. I did pay for a private reception though. Feel free to ask me any questions you may have about RMB.
Did you have your reception on the beach? How many people did you have? Do you have any pics? Did you use a DJ and have any dancing? Sorry for all of the questions but not too many people have had a private reception and we want to have a private beach reception.

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Originally Posted by RIUMBBride711 View Post
Did you have your reception on the beach? How many people did you have? Do you have any pics? Did you use a DJ and have any dancing? Sorry for all of the questions but not too many people have had a private reception and we want to have a private beach reception.
Yes inquiring minds want to knowhuh.gif

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Originally Posted by krissysnow View Post
Yes Chantelle is no longer there. I had my wedding at RMB and she dropped the ball on many things. Im not sure why so many people wrote great things about her on this forum because I had a horrible experience with both RIU and Chantelle. I apologize for not posting a review yet, but I'm will soon. I heard a that another wedding was completely ruined a few days after mine, so I think that's why Chantelle is gone. She was very nice and was great at decorating and flowers, but was not good at paperwork and organization. I think you are lucky that you have the new coordinator. My advice is to follow up on everything. Bring copies of all your documents just incase. If you are bringing welcome gifts, hand deliver them to the rooms because the RIU couldnt handle that for us. Talk directly with photogrpaher and spa to make sure things are arranged. Good news is that our reception was awesome, food & service was better than anywhere else on the resort. I did pay for a private reception though. Feel free to ask me any questions you may have about RMB.

For the same reason why you cannot fathom people writing great things about Chantelle., is the same thought I am having as to how could Chantelle have dropped the ball when she was the consumate professional for my andother BDWers weddings. Maybe she was going through something in her life to cause such a great disservice to yourself and other brides. I am sorry that this happened to you but glad your reception went fine. Again she was very on point to work with and I would not take that away fromher. I hope at least your photos and such came out great!

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Originally Posted by YoursTruly View Post
For the same reason why you cannot fathom people writing great things about Chantelle., is the same thought I am having as to how could Chantelle have dropped the ball when she was the consumate professional for my andother BDWers weddings. Maybe she was going through something in her life to cause such a great disservice to yourself and other brides. I am sorry that this happened to you but glad your reception went fine. Again she was very on point to work with and I would not take that away fromher. I hope at least your photos and such came out great!
I also had a GREAT time with Chantelle. Roxianna called me today concerning my marriage license. Yes they do have two coordinators. Which I found so ironic... I believe if they had two when Chantelle was there... all would be pleased.

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Originally Posted by krissysnow View Post
Yes Chantelle is no longer there. I had my wedding at RMB and she dropped the ball on many things. Im not sure why so many people wrote great things about her on this forum because I had a horrible experience with both RIU and Chantelle. I apologize for not posting a review yet, but I'm will soon. I heard a that another wedding was completely ruined a few days after mine, so I think that's why Chantelle is gone. She was very nice and was great at decorating and flowers, but was not good at paperwork and organization. I think you are lucky that you have the new coordinator. My advice is to follow up on everything. Bring copies of all your documents just incase. If you are bringing welcome gifts, hand deliver them to the rooms because the RIU couldnt handle that for us. Talk directly with photogrpaher and spa to make sure things are arranged. Good news is that our reception was awesome, food & service was better than anywhere else on the resort. I did pay for a private reception though. Feel free to ask me any questions you may have about RMB.
Sorry you had a horrible experience with RIU and Chantelle. I wrote great things about Chantelle because she did an excellent job with our wedding. She also called me after I returned home to assist with some questions. I received my marriage license within 6 weeks. If RMB now have two coordinators replacing her that may indicate she needed some help. Glad you enjoyed your reception and hope you share some photos.

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Originally Posted by Starryt View Post
Now I'm freaking out... I haven't received my marriage license (04/04/09 cereminy) Maybe this is the hold up!! EEK...shitfan.gif
Let me know when you get yours please!! I don't have mine yet either..04/15/09

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Originally Posted by Starryt View Post
Now I'm freaking out... I haven't received my marriage license (04/04/09 cereminy) Maybe this is the hold up!! EEK...shitfan.gif
We got married 8 April 2009 at ROR and recieved the marriage licence 5 weeks later!! I would ring them to find out what is happening.

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