My Check Card was Stolen
Posted 11 May 2009 - 06:07 PM
Stay strong, you will overcome all the issues/obstacles and it will all be sooo worth it in the end... on your wonderful wedding day!
Posted 11 May 2009 - 06:10 PM
it's awful that your bank is being jerked off about it. like you need any more stress!!! well, going through these trials in life *together* will make your relationship all the more strong.
Posted 11 May 2009 - 07:47 PM
Either way, they shouldn't give you a hard time. That's just rude and uncalled for.
Posted 11 May 2009 - 08:24 PM
Posted 11 May 2009 - 08:31 PM
Everything should be cleared up soon.
Posted 11 May 2009 - 11:13 PM
SO I called the 1888 # at the bank and was told that I had to complete a police report to in order for them to do the reg e form.
So I went to the police dept like 4 mins from my house (ok that was a weird experience in itself bc they had 3 ppl in plastic handcuffs being loaded into a paddy wagon... totally freaked me out they almost touched me wtf!!!!). The cops n there asked me my address and said oh we're not your district you need to go to the Notheastern district. So I go to the north eastern district they tell me that I have to have a copy of the fraud affidaivt from the bank to file a report. I'm like u gotta be f...ing kiddin me. If my shoe got stolen would I need a fraud affidavit from the bank??
I called the bank again from my car in the police parking lot, the lady's like just forget it and go straight to the branch (there's only 1 branch of our bank and it's really not close to my house) and they'll print the reg e form for me to sign. Now the lady told me she completed the form.
I get to the bank and they girl tells me (after searching forever for the form) that bc the transactions are still pending they can't fill out the reg e form bc the charges may drop off somehow. I'll like just kill me now please!!!! How the hell are the charges gonna magically drop off!!!!!!!!
After that I just gave up and went to work exhausted.
Posted 11 May 2009 - 11:41 PM
Posted 11 May 2009 - 11:43 PM
If that manager is not available then ask to speak with their manager and so on till you get someone, don't take no for an answrer or allow yourself to be placed in voicemail.
I had clients that needed to dispute a charge and they were being given the run around in the worst way (over several days-lots of back & forth and still no paerwork filed even though they kept saying they wanted to dispute the charges- it was insane),so I got involved ( they were a sweet young couple trying to go on their honeymoon). At first they tried the same crap with me until I asked for everything, in written, as to exactly how they handle disputes....well then we were able to resolve everything within a matter of an hr as opposed to the 3 days this poor couple kept going back to be told something else!
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