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#3111 wellthen02

wellthen02
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    Posted 17 October 2012 - 08:59 AM

    Originally Posted by jessmaine 

    Hey Ladies

     

    My sister is getting married on Nov 14th and I have e-mailed Yanna no less than 6 times and I have not heard a single word back.  I am starting to freak out.  We have NOTHING confirmed with her....I know she recieved the paperwork because the deposit was taken..but other than that we don't know if that date is still avail....

    What should I do????  I have contacted the concerige and she said she was forwarding all the e-mails to Yanna.....

     



    Hi Jessmaine,

    That is really crazy!! Most likely if your sister did the deposit it was to reserve that particular date. How long has it been since you have emailed? Hopefully you get some contact soon to get info on the times of the ceremony, cocktail hour and reception!! Keep us updated!!



    #3112 kkimi88

    kkimi88
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      Posted 17 October 2012 - 10:29 AM

      Originally Posted by SOCCER1615 

      The silver menu is one of each but they let us have a vegetarian option as well. The woman who did my hair did an awesome job.

       

      That's great; thanks for the help. What vege options were available, as 5 members of my group are vegetarian. x



      #3113 Andreanna

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        Posted 18 October 2012 - 05:57 PM

        Aaaaaaaaah! *frantic arm flailing*

         

        No contact from Jenny since we sent the wedding questionnaire a month ago. We wouldn't have even had the questionnaire except I asked for it. No quotes, no confirmation of reception or ceremony location, no confirmation on ANYTHING. We leave in 3 days! 

         

        When I tried calling, someone spoke very rapid Spanish, then hung up. Called again and they just kept saying "hola hola?" and hung up. Called again, they heard me say Jenny, sent me to a voice mail with a different extention than in the email.

         

        I have emailed the Dreams resort itself, and the AM Resort umbrella.

         

        No idea what to do. We have only the slightest idea of how much this wedding is going to cost, and no clue if our location choices are even available. I am worried that I am going to get there and they won't even have a record of us. My travel agent isn't a wedding coordinator, so she hasn't had any contact with the resort other than to book the rooms. 

         

        Advice? Tips? Reassurances? A blanket I can hide under until all of this is over?



        #3114 Adesir8

        Adesir8
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          Posted 19 October 2012 - 07:17 AM

          Originally Posted by Andreanna 

          Aaaaaaaaah! *frantic arm flailing*

           

          No contact from Jenny since we sent the wedding questionnaire a month ago. We wouldn't have even had the questionnaire except I asked for it. No quotes, no confirmation of reception or ceremony location, no confirmation on ANYTHING. We leave in 3 days! 

           

          When I tried calling, someone spoke very rapid Spanish, then hung up. Called again and they just kept saying "hola hola?" and hung up. Called again, they heard me say Jenny, sent me to a voice mail with a different extention than in the email.

           

          I have emailed the Dreams resort itself, and the AM Resort umbrella.

           

          No idea what to do. We have only the slightest idea of how much this wedding is going to cost, and no clue if our location choices are even available. I am worried that I am going to get there and they won't even have a record of us. My travel agent isn't a wedding coordinator, so she hasn't had any contact with the resort other than to book the rooms. 

           

          Advice? Tips? Reassurances? A blanket I can hide under until all of this is over?

          I thought it was just me! been trying to reach Yanna/Jenny for a few weeks now, to no avail.  Reading past posts tho has reassured me that this is typical for them, and all will be fine. You put your deposit down right?  I say keep trying.  I'm going to call a few times today.  If I get through, I'll be sure to post and let you know.

           

          ps I have no clue how much this wedding is going to cost neither!!



          #3115 Adesir8

          Adesir8
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            Posted 19 October 2012 - 07:30 AM

            just got off the phone with them! they said they've been so swamped! but call them repeatedly. I used this number: l:(809)221-8880



            #3116 Andreanna

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              Posted 20 October 2012 - 11:18 PM

              We mentioned this to our travel agent, and she got through to them right away. This morning we finally got a quote! For the wrong wedding. All of the details were wrong, the names were wrong, and the wait continues. We fly out on Monday. Small panic.

               

              I read the experiences from other ladies and they reassure me that somehow things will sort out and the day itself will be wonderful. Just the details to figure out.

               

              Not impressed we still haven't solidified anything.

               

              Ladies, use your travel agents as go betweens! They seem to get better results. 



              #3117 SOCCER1615

              SOCCER1615
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                Posted 21 October 2012 - 08:55 AM

                i think on the silver menu it was just salmon offered



                #3118 kkimi88

                kkimi88
                • Jr. Member
                • 222 posts

                  Posted 22 October 2012 - 03:55 AM

                  Originally Posted by SOCCER1615 

                  i think on the silver menu it was just salmon offered

                  As the vegetarian option? My family are full vegetarian, not pescetarian so this wouldn't be ideal 

                   

                  Thanks for your help though, I'll contact the resort nearer the time.

                   

                  Kim xx



                  #3119 marji

                  marji
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                  • 26 posts

                    Posted 22 October 2012 - 05:04 PM

                    kkimi, I do not have an answer about exactly what veg options are available, but I did ask Jenny before we booked if we could have a vegetarian menu. She said yes! So I figured we would wait and see what the options are but at least I know they will offer veg. I still don't understand if the bride/groom choose one option for everyone or guests get a choice... if anyone could clear that up I would appreciate it! 



                    #3120 Vancouver Bride

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                      Posted 23 October 2012 - 07:40 AM

                      Originally Posted by marji 

                      kkimi, I do not have an answer about exactly what veg options are available, but I did ask Jenny before we booked if we could have a vegetarian menu. She said yes! So I figured we would wait and see what the options are but at least I know they will offer veg. I still don't understand if the bride/groom choose one option for everyone or guests get a choice... if anyone could clear that up I would appreciate it! 

                      Hi

                       

                      We choose the silver menu (the less expensive menu). We chose several appetizers for the cocktail hour. For the dinner at the reception we chose 1 soup, 1 appetizer, 1 main, 1 dessert for all guests. The dreams brochure says that you get the same for the more expensive gold menu, but differet (i.e. more expensive) food options. 






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