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Did you end up getting your dress from Milano Bridal? If so was your dress as beautiful as the original dress and how was their service? I want to get my dress from them but haven't heard or read anything about them. Thanks

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Originally Posted by uhura526 View Post

 

 

Yes the skirt is lopsided on the right side.  It is higher.    I think they are really swamped over there due to the departure of their third consultant.  Also, I think it will take longer due to the amount of corrections/changes that the dress needs. The Chinese Full Moon Festival starts tomorrow so I probably wouldn't expect to hear from anyone over there for the next several days.

Ok, I'm actually a little bit peeved at the moment. I sent James an email asking them to correct it and this is what I got back this morning:

 

The reasons for the unevenness for the bottom are due to:

 

  • The dress is not put on perfectly symmetrical.  1 side is slightly lower than the other side, because the skirt is heavy and pulls down on the mannequin since the mannequin isn't exactly your size.
  • We had to make the transition from bodice to skirt more natural, like in attached photo, and you can see that the original is not even as well.

    700

     

  • Please note that the craftsmanship grade you have purchased is Premium Grade, and there will be differences from the original - approximately 10-20%.  We can make some more improvements to the skirt's evenness, but besides that we really don't know what else we can do to make it perfectly symmetrical and smoothly transitioned like the photo you have sent us.  If you wish to upgrade the craftsmanship to Designer Grade (55%) extra, we can keep working on it for every single detail you require to make it more like the original.

 

The second point is what is annoying me. When I enquired about the differences in premium vs designer craftmanship, this is what I got:

 

"Production accuracy: items we sell are all hand-made and cannot be 100% exactly like the items in the photos.  Just like hand-painted pictures, painting the same image twice can never be exactly the same.  Each listing is for producing an item which is about 90-95% like the item in the photos we have provided (Premium Grade), and you can upgrade to 98-99% of accuracy in the Grade of Service option for most items.  Before production, you must provide additional photos of the items if you have them available, as we only work according to what we can see in the photos.  For what we cannot see or cannot see clearly, we will have to improvise according to the rest of the item design which we can see.  If you have any specific requirements, you must inform us prior to production to avoid any possible alteration fees."

 

So basically I've been misled about the craftmanship accuracy and the fact that in the previous email he stated that I should not worry as he will make the dress the way I want it. Not happy :( 

 

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Originally Posted by xbubbix View Post

 

Ok, I'm actually a little bit peeved at the moment. I sent James an email asking them to correct it and this is what I got back this morning:

 

The reasons for the unevenness for the bottom are due to:

 

  • The dress is not put on perfectly symmetrical.  1 side is slightly lower than the other side, because the skirt is heavy and pulls down on the mannequin since the mannequin isn't exactly your size.
  • We had to make the transition from bodice to skirt more natural, like in attached photo, and you can see that the original is not even as well.

    700

     

  • Please note that the craftsmanship grade you have purchased is Premium Grade, and there will be differences from the original - approximately 10-20%.  We can make some more improvements to the skirt's evenness, but besides that we really don't know what else we can do to make it perfectly symmetrical and smoothly transitioned like the photo you have sent us.  If you wish to upgrade the craftsmanship to Designer Grade (55%) extra, we can keep working on it for every single detail you require to make it more like the original.

 

The second point is what is annoying me. When I enquired about the differences in premium vs designer craftmanship, this is what I got:

 

"Production accuracy: items we sell are all hand-made and cannot be 100% exactly like the items in the photos.  Just like hand-painted pictures, painting the same image twice can never be exactly the same.  Each listing is for producing an item which is about 90-95% like the item in the photos we have provided (Premium Grade), and you can upgrade to 98-99% of accuracy in the Grade of Service option for most items.  Before production, you must provide additional photos of the items if you have them available, as we only work according to what we can see in the photos.  For what we cannot see or cannot see clearly, we will have to improvise according to the rest of the item design which we can see.  If you have any specific requirements, you must inform us prior to production to avoid any possible alteration fees."

 

So basically I've been misled about the craftmanship accuracy and the fact that in the previous email he stated that I should not worry as he will make the dress the way I want it. Not happy :( 

 

I know that these situations can be frustrating.  I think a lot of brides forget that you are buying a replica.  It doesn't matter if they call it 80-90 or 95-98 it is not going to be just like the photos. 

 

Just ask them to put an extra wrap of fabric around the bottom for the transition to the skirt and it should look fine.  If they can do that I would say the dress is beautiful and pretty close. 

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Originally Posted by misskim_red@msn.com View Post

 

I know that these situations can be frustrating.  I think a lot of brides forget that you are buying a replica.  It doesn't matter if they call it 80-90 or 95-98 it is not going to be just like the photos. 

 

Just ask them to put an extra wrap of fabric around the bottom for the transition to the skirt and it should look fine.  If they can do that I would say the dress is beautiful and pretty close. 

I have to co-sign with this statement.  The reality is that we aren't going to be getting the real dress so we have to expect that there will be some differences with the replica. Their website does say now 80-90 percent accuracy for premium grade, I can't recall if it ever said anything different but that seems right. I gather that was sent in an email by James about the 90-95 % accuracy for premium grade?  Anyway, the point for me in deciding to do this was to save money and still get a lovely dress. I fully think your dress is lovely and if they can do the tweak with the extra fabric like MissKim said, I think you will have an amazing dress for a very good price. It is going to look much better on you than on the mannequin so have faith.

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Originally Posted by uhura526 View Post

 

I have to co-sign with this statement.  The reality is that we aren't going to be getting the real dress so we have to expect that there will be some differences with the replica. Their website does say now 80-90 percent accuracy for premium grade, I can't recall if it ever said anything different but that seems right. I gather that was sent in an email by James about the 90-95 % accuracy for premium grade?  Anyway, the point for me in deciding to do this was to save money and still get a lovely dress. I fully think your dress is lovely and if they can do the tweak with the extra fabric like MissKim said, I think you will have an amazing dress for a very good price. It is going to look much better on you than on the mannequin so have faith.

Sorry-I wasn't clear. The quote about the 90-95% accuracy for premium grade was sent by Candy to me when I enquired about the differences in premium vs designer grade before placing the order.

 

I agree with what you say about accuracy. It did not even cross my mind until James wrote that I should upgrade to designer. That's what irked me the most.

 

This was my original email to him:

 

"Hi James,

 

Thanks for the pictures. The dress looks much better than before but I still have issues with it. When I showed my mum the pics the first thing she said is " The dress is uneven!"

I have attached pictures labelled a, b, c, d, which demonstrate the issues listed below:

 

A) The ruching on the bodice is messy. The folds are loose and are scrunched up. What is causing this?

Issues B, C and D are related

B) Skirt is still uneven:

  • Left side of skirt on dress (right in pic) is higher
  • Right side of skirt (left in pic) is longer.

C) There is more tulle volume on the top left side of the skirt (right in pic). 

D) Back right of skirt (left in pic) is still higher and has more volume than the other side

 

E) As B,C, and D are related, if we "trim" the skirt back so that it's shape is like the mid production photos (but keep the rosettes), will this make the dress more even/not crooked/balanced?

 

Please let me know if you need me to clarify. I just don't want people to see my dress and say it looks crooked."

 

I think I should have just emailed him "skirt is lopsided, please fix" and I may have gotten a better answer rather than please upgrade to designer!

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Originally Posted by xbubbix View Post

 

Sorry-I wasn't clear. The quote about the 90-95% accuracy for premium grade was sent by Candy to me when I enquired about the differences in premium vs designer grade before placing the order.

 

I agree with what you say about accuracy. It did not even cross my mind until James wrote that I should upgrade to designer. That's what irked me the most.

 

This was my original email to him:

 

"Hi James,

 

Thanks for the pictures. The dress looks much better than before but I still have issues with it. When I showed my mum the pics the first thing she said is " The dress is uneven!"

I have attached pictures labelled a, b, c, d, which demonstrate the issues listed below:

 

A) The ruching on the bodice is messy. The folds are loose and are scrunched up. What is causing this?

Issues B, C and D are related

B) Skirt is still uneven:

  • Left side of skirt on dress (right in pic) is higher
  • Right side of skirt (left in pic) is longer.

C) There is more tulle volume on the top left side of the skirt (right in pic). 

D) Back right of skirt (left in pic) is still higher and has more volume than the other side

 

E) As B,C, and D are related, if we "trim" the skirt back so that it's shape is like the mid production photos (but keep the rosettes), will this make the dress more even/not crooked/balanced?

 

Please let me know if you need me to clarify. I just don't want people to see my dress and say it looks crooked."

 

I think I should have just emailed him "skirt is lopsided, please fix" and I may have gotten a better answer rather than please upgrade to designer!

Okay, so it was Candy who misrepresented what premium grade meant.  That makes sense why she ain't there anymore then, just writing what people want to here I guess.  I find that in communicating with them, simpler is better.   Did you answer James already when he directed you to get designer grade?  I have to be honest, I had to look really hard at that photo to notice the lopsided skirt and I am not even sure if that has to do with the way the skirt was sewn on or if it's simply not adjusted right on the mannequin or if it was because you pointed it out.  I hope you can get this resolved in a timely manner, nevertheless.

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Okay, so it was Candy who misrepresented what premium grade meant.  That makes sense why she ain't there anymore then, just writing what people want to here I guess.  I find that in communicating with them, simpler is better.   Did you answer James already when he directed you to get designer grade?  I have to be honest, I had to look really hard at that photo to notice the lopsided skirt and I am not even sure if that has to do with the way the skirt was sewn on or if it's simply not adjusted right on the mannequin or if it was because you pointed it out.  I hope you can get this resolved in a timely manner, nevertheless.
Thanks for your input. I really appreciate it! I told James to leave it at premium grade, asked if adding the extra band of tulle will "flatten" that side of the dress and asked him to send the next pics on a proper mannequin. If he says no to the extra band, then i might ask him to send me extra fabric so that I can get it done by a seamstress in Australia.

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Originally Posted by xbubbix View Post

 

 

Thanks for your input. I really appreciate it!

I told James to leave it at premium grade, asked if adding the extra band of tulle will "flatten" that side of the dress and asked him to send the next pics on a proper mannequin. If he says no to the extra band, then i might ask him to send me extra fabric so that I can get it done by a seamstress in Australia.

That sounds like a plan!  I am sorry this has seemingly been a painstaking process for you and I think it has a lot to do with Candy's departure.  It's like you had the dress you were happy with during your first midproduction photos and just wanted a few minor tweaks and when they did the switch and James was your new consultant, it became a "if it ain't broke don't fix it" situation with that whole rosette overload. lol  Well, I am crossing my fingers for you and me too! lol  I think even if they do nothing else, you have yourself a lovely dress!

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