well it is official...they are re-opened. i heard last week that wednesday was the day of the final inspection and the resort asked that i hold off on sharing the information as to not hinder the inspection, etc.
| We would like to thank you all for your patience and support during these past few weeks regarding Dreams Tulum. We realize this was a challenging situation and we want to express our sincerest gratitude for your patience during this time. |
We are excited to announce that after a long and successful negotiation process with the federal authorities, the closure seals have been removed and Dreams Tulum is now preparing to accept guests once again.
This negotiation was in fact longer than we would have hoped, however we are excited with this positive solution and can guarantee it is permanent. All requirements set forth by the authorities have already been achieved or are in the process of being fulfilled with minimal impact to our guests. These include further enhancements to the property through improving our eco-practices, rejuvenating our gardens and providing additional green relaxation areas.
All staff is currently receiving additional training and we will be ready and excited to accept guests by November 15th. We feel it is important to take this next week to ensure our facilities, amenities and services meet our standards in order to provide nothing less than an exceptional experience.
We understand this has been a stressful and difficult time, and would like to thank you for your continued support and commitment in helping us put Dreams Tulum back at the top where it belongs.