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Dreams Tulum Closure (consolidated thread)

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#61 can't wait!

can't wait!
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    Posted 30 September 2008 - 11:48 AM

    I just read a Mexican newspaper that said a decision was made by federal authorities to permanently close down Dreams Tulum on Oct. 1 (tomorrow).
    As we all know, the resort was temporarily shut down on Friday but to this day some guests remain.
    Well, the article says everyone must leave and the hotel will be shut down in its entirety tomorrow.

    It also said they will form some sort of committee/commission to try to resolve this because there are hundreds of employees and limbo.

    #62 amesharpe

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      Posted 30 September 2008 - 11:54 AM

      cant wait-

      Can you please supply a link for the information regarding the hotel officially closing 10/1? Or at least tell us how to obtain this information? I imagine the other brides as well as myself are anxious to get any further info we can so we can start making other arrangements!

      #63 soltamargo

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        Posted 30 September 2008 - 11:55 AM

        Originally Posted by Tammy Host
        Hi Sol,

        thanks for the update...i think it will be resolved in the next few days as well...this forum has been buzzing like a hornets next since the breaking of the news.
        I'll be calling my friend everyday to ask what's going on and will post... It should be ok soon.

        Originally Posted by can't wait!
        Gracias, Sol. My wedding is in two months but I am sooo scared it won't get resolved by then. I'm Mexican. And unfortunately know how the government works. I wish I was more hopeful but all of my family tells me to start looking somewhere else.
        I think this has to be resolved soon, and I wouldn't worry that much.. I know, it's easy to say so!.. but ... they will respond and offer a solution for you, in the worst scenario that in 2 months they are still fighting., they have an obligation to you, and I am sure they will make it up to you., finding an alternative place if they can't give you the service.

        But again, I think it will be ok by then.

        I will keep you posted with fresh news every day...


        #64 Bianca

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          Posted 30 September 2008 - 12:06 PM

          Here is the link... Diario de Quintana Roo - Hotel "Dreams Tulum" suspenderĀ” labores por clausura de Profepa

          Says it was a decision made by the hotel owners and that the hotel will be closed beginning oct 1st and the employees will be suspended. I just realized my Spanish is really crappy. I need to go and visit my fam in Bolivia asap.
          19 adults/3 children with flights booked! 10 rooms booked!


          #65 Maura


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          Posted 30 September 2008 - 12:06 PM

          thanks for the firsthand info sol! it's always nice to have people near where the problem is to give us the real deal rather than relying on other sources.

          #66 Bianca

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            Posted 30 September 2008 - 12:07 PM

            I'm not sure how trustworthy that article is bc its dated yesterday and that email that was just posted is from today...
            19 adults/3 children with flights booked! 10 rooms booked!


            #67 amesharpe

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              Posted 30 September 2008 - 12:27 PM

              Thanks Bianca! Any and all information we have to input is truly appreciated. I think all of us future brides have a little while to wait things out and see what is going to happen! But again, my hearts go out to all the DT brides in the next week or two. Hang in there girls!

              #68 trisha0612

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                Posted 30 September 2008 - 12:37 PM

                This is such a F@*K ALL!!!! Seriously, I would just like to know either way where I'm getting married next week!! Tammy has been diong such an amazing job getting info and keeping us updated, but DREAMS needs to send out ONE unified statement to all of the guests that are booked for the next few months so there are not soo many things floating around...

                I get 2 emails yesterday 1 from Landy and another from the girl at the spa....even got one today. They are setting up my times for appointments and meetings at DT...not ONE word mentioned that...ummm Hey, just to give ya a heads up, we are kind of in a SITUATION right now....NOTHING! If I wasn't on the forum or didn't have Tammy I would have NO CLUE until we got to the f$#ing airport Saturday...

                Sorry I'm venting I'm just extrememly stressed out and frustrated!

                Travis & Trish
                Tulum..uhh I mean Cancun, MX

                #69 **TIFFANY**

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                  Posted 30 September 2008 - 12:38 PM

                  Wow I could not imagine what you ladies are going through. I have been looking into Dreams Tulum but haven't made anything official because we just got engaged this past Saturday and decided on November 14th, 2009 as our wedding date. Our TA says to wait until January to start trying to book our date and location. So right now we're still deciding on a resort. I feel so bad that some of you might have to make other arrangements and have so many other people to worry about as well with family and friends joining you. Hopefully you have good TA's and they will take care of all that stuff for you.

                  #70 rabbitnow

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                    Posted 30 September 2008 - 12:40 PM

                    OMG!!!! I am supposed to leave on Thursday and just saw this!!!!

                    I have called CheapTickets and on the phone with them for the last 20 minuts with no answers. The resort is definetly closed and I can't get an answer as to were all my guest will going to

                    What phone number has anyone been able to reach the Dreams Tulum at

                    Has anyone heard anything new about moving the reservations?

                    I am about to lose my little mind!!!

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