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Grand Sunset Princess Resort


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#1161 coconut

coconut
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    Posted 20 November 2011 - 11:04 AM

    hello heidi!

    unfortunately, Emma hasn't been negociable on ANYTHING so far with me even if i told her about the previous deals some people had in the past. it's the same with the substitution of the wedding cake instead of the desserts tray, the exterior dj and make up artist....

    we are going to be 32 people at the chill out and the price is 4000, non negociable!!! i really tried! i even called her in mexico trying to arrange something.... i still hope that once i'll be upthere, she will be a little more flexible...

    wish you a better luck than i had :)

    stephanie
     

    Originally Posted by smokey82 

    Hi everyone,

     

    I am trying to book my reception and want it at the chill out  bar but only have 30 guests. I have heard of people who only had to pay $50 instead of the $100 for the missing 10 guests and the same for children. Can anyone advise if they did this or know how they got the wedding co-ordinator to arrange this.

     

    Thanks heidi



     



    #1162 smokey82

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      Posted 23 November 2011 - 09:06 AM

      Thanks for your reply stephanie. Is it not $100 for adults and $50 for children at the chill out? i got an email a while back from one of the co-ordinators saying that?



      #1163 coconut

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        Posted 23 November 2011 - 10:17 AM



        Originally Posted by smokey82 

        Thanks for your reply stephanie. Is it not $100 for adults and $50 for children at the chill out? i got an email a while back from one of the co-ordinators saying that?



        if you have an email, keep it and confirm the cost with emma because it seems that everything has changed since she's there! i haven't asked about the children but for the missing person it's 100$ each she said :( tell me if you get any furtehr infos .. hopefully i was wrong and misunderstood her!



        #1164 SuperJdub

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          Posted 23 November 2011 - 10:39 AM

          I was told that I had to have 50 people min for the ChillOut Restaurant so hold onto that email that says that they will only charge you for 40!

          Also, I just got told that I now have to pay $4.00 per person for our wedding cake (this was free before as we were exchanging the dessert tray for a cake) and I was just told that our cocktail hour was now going to cost $13 per person instead of $8 per person.

          Sighhhh...Working with GSP has seriously been a nightmare since Elizabeth left.  I swear I already have ulcers because of them.

           

          Originally Posted by coconut 



          if you have an email, keep it and confirm the cost with emma because it seems that everything has changed since she's there! i haven't asked about the children but for the missing person it's 100$ each she said :( tell me if you get any furtehr infos .. hopefully i was wrong and misunderstood her!



           



          #1165 smokey82

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            Posted 24 November 2011 - 08:36 AM

            This is getting ridiculous. What is this woman playing at? I think i am going to find another resort. What you pay is certainly not worth what they are offering for me. 



            #1166 VancityBride

            VancityBride
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              Posted 24 November 2011 - 10:14 AM


              I agree! Since Elizabeth has left everything has been a nightmare. I had just finished arguing with Emma through email because she was trying to change everything and basically tell me everything that Elizabeth and I had discussed is no longer available to do. i understand she is new and probally following the resort rules and policies, but comon, read back to all of our emails with Elizabeth and stick to her word. I am finally getting "yes" from her, but I have a feeling that will change once we get there. I am definitley making sure to keep al my emails.

              Elizabeth told me it would be no problem bringing outside vendors in (make up, decorator and DJ) and no Emma tells me its not allowed when I have already put down deposits because I was told it was ok. I was not happy. Also, Elizabeth told me this great area to do our cocktail hour, again Emma tells me we can do it there but it wont be private, it will share with the other hotel guests. Really?! No offence, but i dont want to celebrate with ppl I dont know, I want to bhave my friends and family together alone for some private time. So now my cocktail hour is right after the ceremony on the beach. Im sure that it will be great, but its the fact that all these details that were all ready figured out are now being changed. I just hope everything works out for us all.
               

              Originally Posted by SuperJdub 

              I was told that I had to have 50 people min for the ChillOut Restaurant so hold onto that email that says that they will only charge you for 40!

              Also, I just got told that I now have to pay $4.00 per person for our wedding cake (this was free before as we were exchanging the dessert tray for a cake) and I was just told that our cocktail hour was now going to cost $13 per person instead of $8 per person.

              Sighhhh...Working with GSP has seriously been a nightmare since Elizabeth left.  I swear I already have ulcers because of them.

               



               



               



              #1167 genandchris

              genandchris
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                Posted 26 November 2011 - 04:21 AM

                hi girls!!!!!

                 

                just got back from my wedding at the grsand sunset princess!!!!

                 

                a lots of good things.....but some bad things happen too!!!! feel free to ask me questions......

                i think a lots of things change to the wedding office.... emma is a verry nice person....i dont think its her....order should be from higher in the hotel.....

                 

                first the wedding coordination: was good! we meet emma for two hours when we arrive....you go throught everything.... we choose the sand ceremony and we change the menu at the restaurant that day! she was nice...... ( you pay your entire bill that day)

                 

                for the ceremony we took the rivierra gazabo at 3 pm! it was amazing!!!!!  by the way we didnt like the sunset gazabo one.....

                we are french speaker and got a french celebrant for 50$ and we are really happy about him!

                 

                pictures!!!! we hired picture in cancun (who was refered by kasia!) and that was just totally amazing!!!!!!! no word! add me on facebook and go see the pictures! we took them for 4 hours.... getting ready bride and groom, the ceremony, beach sesssion....we got over 2000 pictures for 1000$....and it wort it!!! now i regret to didt take it for the all night!!! we had 3 photographers and each of them have a way to work, one of them make really nice effect artistic pictures, one was romantic and the other one capt all of the emotions! dont hesitate!!!! do not take the deal from the hotel, their album have thousant of hants :), and the picture have no quality at all!!!!! visit the web site of photo in cancun!!!

                 

                after the ceremony we got pictures of all of our guest ( that was our present for them) and when they are finish they all went to the plaza bar neir the lobby (its free) and when we are done with our couple pictures we meet them at 5:30 pm for a little drink....

                 

                at 6 pm we had diner at the le fleur..... there it start to be messy.... we choose that restaurant supposely it was the best one on the resort.....

                the food was not that good ( but food on this resort is not that good) (my opinion)we got chocolate porto filet mignon, over cook beef with melted chocolate....

                i dont know how you guys celebrate a wedding diner but here in quebec we have have little bells on table and guest shake them and hask for kisses????? we ware 42 personnes at our wedding, not too lound but 42 persons at a wedding.... emma came to me in the middle of our diner and ask me to tell my group to be quiet! apparnatly one of the guest (because in a la carte restaurant its not private party) leflt without paying is bill it end up that we didnt get the dessert and my cake, we had to pay the client bills and we had to leflt the restaurant! its srew up our wedding diner..... emma didnt want to deal with my maid of honor ( to let me my day!!!) she only want to talk to the groom or bride! believe me it was really bad!!!!  if i had to do it again i will paid for the private party ( wich i think the price its so ridiculous for a all inclusives!!!) for the one do the chill out it looks amazing and the food is really good! now i think it wort the price!

                 

                we left the restaurant all frustrated to go to our beach party!  we all forgot the bad moment when we got there! it was perfect!!!! lanthern, white talbe, chair ...... we got the dj from 8 to 11. i gave him my ipod whit my selection of song and i mixt it! it was really good!!! dont pay for the dance floor, its so much fun to dance in the sand..... we got 8 to 10 open bar ..... we pay for two hours..... dont be late, we got at the beach at 8:30 (because all the diner fight) and the bar close at 10.....we went to the disco after!

                 

                over all it was a nice wedding and the guest really appreciate it!!!

                 

                we took the renewal of vows package 800$...(its the same ceremony). dont pay for a big package it doesnt wort it.... i hear pesons who had problem with their legel wedding there....we made got married in quebec at the justice for 250$.... i think its expensive there....

                 

                you should take the platinium section! ask for your guest too..right on the beach, concierge 24 hours room service ect.....

                 

                for the one who was asking,. we didnt have any special treatmant there.

                 

                its all what im thinking right now.......send me questions!

                 

                genevieve st-laurent

                 



                #1168 genandchris

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                  Posted 26 November 2011 - 04:24 AM

                  oh and vancity bride!

                   

                  for your outside vendour you have to say that is your friend and shes do it for free! they will let you pay a day pass 60$.... make a arrangement with your make up artist...

                   

                  we had to do this with our photographer!!!!!

                   

                  since they all have this in the resort they dont want to deal with ouside dealer....

                   

                  say that they are your friend and its ok"!

                   



                  #1169 smokey82

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                    Posted 27 November 2011 - 12:36 AM

                    Oh my gosh, I can't belie they made you pay for someone else meal? That is unbelievable. The more I hear the more I am looking at other resorts. Did you just agree to pay it or did you speak to the management? It sounds like these guys don't know good business, by getting you to buy someone else's dinner and the other silly charges I have heard about, I feel they have lost my business. Which at 30 people for 2 weeks, from the uk, is approximately $70,000.00. I guess this hotel must be experiencing the same financial troubles as the rest of the worlds business'.

                    #1170 mallysophie2

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                      Posted 27 November 2011 - 11:12 AM

                      Hi Gen: How did you book your beach party? From what I've read it includes dinner ($85 pp) Not sure how we go about just getting the beach after party. We would like dinner in one of the restaurants.






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