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OTC Return Policy


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#1 LadyCheese

LadyCheese
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    Posted 02 August 2008 - 09:08 PM

    Does anyone know what OTC's return policy is? I don't know if its just me but I cant seem to find any return info on their website! TIA

    #2 Christi

    Christi
    • Sr. Member
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      Posted 02 August 2008 - 09:22 PM

      If I remember correctly, you can't return anything that has been opened...I'll look for a link...here you go...you have to call them for returns...Welcome to Oriental Trading Company

      #3 WSUgal

      WSUgal
      • Newbie
      • 96 posts

        Posted 02 August 2008 - 09:24 PM

        I just looked on my receipt from them and it says:
        For return instructions, please call (800)-228-0475.

        It looks like you may have to get an authorization code from them before you can return. It doesn't mention anything other than that (well...besides the return address label with address).

        Hope this helps!

        #4 LadyCheese

        LadyCheese
        • Sr. Member
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          Posted 02 August 2008 - 09:27 PM

          that helps plenty ladies...thanks a bunch. I better locate my receipt as well before I call them!!! Thx again

          #5 foxytv

          foxytv
          • VIP Member
          • 7,740 posts

            Posted 02 August 2008 - 09:30 PM

            They give you a return code, but usually try to get you not to return it. They offered me a $10 credit to keep the items I didn't like.




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