I've emailed them back and forth and back and forth about this $20 menu thing and believe you me...it's VERY upsetting. I have come to the conclusion that there is absolutely NO WAY you can get the $20 menu option anymore. Just no way. I'm doing the same thing, having a private event at the Seaside Grill and I have told them numerous times that I booked in 2009 when they offered it, but they don't seem to care. It's either 55 or 65, no other option. And I have 80 people at this point, so it's SUPER frustrating. If they even TRY to make it buffet only for that price, I'm gonna have my dad call and give them a word off his mind. They will not be happy if it comes down to that. Because I will be insulted if they make me pay $55/per person and do buffet style. But I hear over groups of 50 they force you to do a buffet. We'll see about that...
I also remember someone mentioning that if you have a cocktail hour they will still charge you per person (even if you clearly state that you only want enough food/drinks for 20 people). I'm still gonna try to get cocktail hour covered for only 20 people so I'll let you know in 2 months how it goes. So it sounds like either cocktail hour for everyone, which I think is another $15/per person, or no cocktail hour at all. A way girls get around this is just having all their guests meet at the Lobby Bar or something similar and just lounge around and get drinks when they feel like. No snacks though.
I've already booked a DJ, which they are aware about and they know about my plans for the private reception at SSG and I've yet to hear that I can't have a DJ there...so I'm thinking they messed up with that one. But what I have heard is that the reception is only 3 hours long (6:30 to 9:30)..but my DJ is for 4. Once again, if they try to nickel and dime me for having the DJ play another hour...I will refuse to pay. I don't care if we have chairs or servers anymore after 9:30, but we will continue dancing until my DJ has supplied for the time I've already paid.
It seems like these problems only happens at Dreams TULUM. I talk to brides who were married at Dreams PV or Los Cabos or Cancun, and it's so much easier it seems. They can switch out photography for extra video; give their hair appts to other people...basically costs are switched around for services you don't use...but not at Dreams Tulum. You don't use it, you lose it. I shouldn't get this upset so close to the wedding, but it just really feels like they want to rob you with your forced consent. I'm crossing my fingers it all works out when I get there.
Oh and one more thing, I think we also have to pay another $6/per person if you want a champagne toast after you get married..so don't forget to add that into your spreadsheet. Sigh.