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Still Issues with PhotoSouvenir!!!


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#21 shellb

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    Posted 25 May 2008 - 06:45 AM

    So happy to hear there is progress being made on this issue. I agree with getting it in writing.

    #22 LadyCheese

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      Posted 25 May 2008 - 10:56 AM

      thx for the support...I will be emailing the manager today so i can get confirmation in writing and he needs to inform the WC bc she swears they are not allowed on property. I dont know if its a miscommunication or just another attemp to keep future brides from using PS. let see...

      #23 foxytv

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        Posted 25 May 2008 - 11:25 AM

        Glad to hear things are working out. I totally understand these types of frustrations and it is not the least bit fun to have a potential dark cloud over your wedding day. TA DINA rocks for being able to make some headway for all you Dreams PC brides!

        #24 LadyCheese

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          Posted 25 May 2008 - 12:34 PM

          So I sent an email to the sales manager and he replied in 5 minutes (which blew me away bc we all know how slow it is to get replies) and this was his response when I asked about Photosouvenir:

          "Dear Jessica & Dominique,
          I would like to inform and confirm that Photosouvneir is allowed to enter at Dreams Punta Cana.

          Best regards,
          Gabriel Riera
          Director de Ventas
          Dreams Punta Cana Resort & Spa".

          You ladies dont know how I feel right now, like a butt-load has been taken off my shoulders!!!

          #25 shellb

          shellb
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            Posted 25 May 2008 - 12:41 PM

            Awesome! YAY! That is wonderful news.

            #26 LadyCheese

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              Posted 25 May 2008 - 12:44 PM

              Quote:
              Originally Posted by shellb
              Awesome! YAY! That is wonderful news.
              Thanks What a relief!!

              #27 LadyCheese

              LadyCheese
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                Posted 25 May 2008 - 12:49 PM

                I forgot to mention that the manager "cc" the wedding coordinators so they should be on the same page now. Phew

                #28 EricaG

                EricaG
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                  Posted 25 May 2008 - 01:32 PM

                  That is such great news! There was obviously a break down in communication between management and the WC, but that should be cleared up now!!! What a weight off your chest! Now you can worry about all the other wedding planning without having this issue looming!
                  http://i141.photobuc....DSC_0038-1.jpghttp://i141.photobuc....DSC_0463-1.jpg
                  My wedding review of the Grand Palladium Palace, Punta Cana, Dominican Republic
                  http://bestdestinati...om/forum/t35125

                  Our Professional Wedding and TTD Pictures by Photo Souvenirhttp:...

                  #29 Otis1230

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                    Posted 26 May 2008 - 08:26 PM

                    great news!!! you will love them.. i am so happy I used severine!!
                    Michael & Lisa
                    April 25th, 2008
                    Paradisus Punta Cana

                    #30 LadyCheese

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                      Posted 26 May 2008 - 08:35 PM

                      Quote:
                      Originally Posted by Otis1230
                      great news!!! you will love them.. i am so happy I used severine!!
                      yes, I cant hardly wait. :)




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