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New outside vendor policy for EDR-- insane!

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#11 TammyWright


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Posted 03 April 2008 - 03:14 PM

it is one of the main reasons i am not booking the resort anymore for weddings. there are too many other resorts to have to deal with this.

it is a high end resort so you want high end pictures. someone having their wedding here is not going to settle for just ok pics.

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#12 nde062010

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    Posted 03 April 2008 - 04:52 PM

    Well maybe I'll have to settle with another resort and transfer to EDR for honeymoon time .... cuz I'm just so hooked on those swim up casitas!

    #13 nde062010

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      Posted 03 April 2008 - 04:58 PM

      Sorry for the dumb question ... but this applies to Seaside Suites and Azul too

      #14 MrsV-to-be

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        Posted 03 April 2008 - 05:04 PM

        Originally Posted by nde062010
        Sorry for the dumb question ... but this applies to Seaside Suites and Azul too
        Yes it will apply to all Karisma Resorts

        #15 JHarwood2Be

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          Posted 03 April 2008 - 05:51 PM

          That makes me so angry!!!!!!!!!!!!!!!!!!
          We are going down to check out Azul next week. I'll make sure to ask and show my displeasure in their decision....not that it will matter. I thought the $500 fee sucked, but I could consider paying it. $1250, no way!
          I believe this is their photographer Caribephoto - Professional Photographers Company for weddings and events on Riviera Maya - Mexico.</em></tt></strong>
          Like many others here, I want more pictures than just of the ceremony and a few after. I want many hours of coverage.
          Photography by Tamm's Photos

          #16 *JillD*

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            Posted 03 April 2008 - 07:06 PM

            Originally Posted by nde062010
            Well maybe I'll have to settle with another resort and transfer to EDR for honeymoon time .... cuz I'm just so hooked on those swim up casitas!
            thats what we did! It is a beautiful resort and we considered having our wedding here, but for a couple of reasons decided against it and I'm glad I did after hearing about all of the fee issues.

            #17 Vaughan Long

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              Posted 03 April 2008 - 07:08 PM

              In working with clients that have resort weddings, we have seen a rise in the financial requirements for any outside vendors being used. For example, we had a client ask us to book a DJ at one of the most popular Riviera Maya resorts mentioned on this forum and when we contacted the resort, they emailed us an extensive list of additional charges that would need to be paid. These charges not only included a electricity surcharge (the outside vendor DJ had to pay for the electricity he used), the resort also wanted the client to pay for the resorts' DJ service to come and supervise the outside DJ "due to potential fire hazards." In short, some resorts have set requirements that make it incredibly difficult to bring in outside vendors since they do not receive a financial benefit if outside vendors come on their premises.

              The best recommendation I can provide is to request from any resort you are considering to provide a written summary of outside vendor rules. This is the best way to avoid surprises later on in your planning.

              Also, please know that there are many resorts in the Riviera Maya that see the benefits of being flexible in working with outside vendors and are very easy to work with. The resorts that lack flexibility generally do not hide it once you ask them for their rules.

              Good luck everyone.
              Vaughan Long

              http://www.ajuamaya.comAjua Weddings: Planning destination weddings in the Riviera Maya since 2004

              #18 SIMBASIM

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                Posted 03 April 2008 - 07:42 PM

                That's insane! I would be extremely upset!

                #19 shannon

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                  Posted 07 April 2008 - 11:57 AM

                  Hey guys- I got an interesting email from Cancun Studios-- who I'm using for my wedding at EDR in May. Thought I'd pass information along...


                  We have been receiving emails from many brides who are encountering the same problem with the new policies for outside photographers at El Dorado Royale. The hotel is taking advantage of their clients by using unethical business procedures to lure them into using on-site vendors. Our company has been researching a solution to this abuse however, it must be a cooperative intent from all those affected.

                  There is a department in the government called Profeco. This department works very much like the Better Business Bureau in the U.S. protecting the consumer.
                  You may want to try sending a complaint letter using the pre-requisites stated below. I will be passing this information onto many other brides so we can all work
                  together to fight this injustice.

                  Jill Murillo

                  ProcuradurĀ­a Federal del Consumidor (Here is the website where the information was found)

                  #20 ACDCDCAC

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                  Posted 07 April 2008 - 12:02 PM

                  ATTN- Mods, maybe these could be merged? They are all very similar content, that way the EDR girls won't have to go hunting for this info :)

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