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ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions

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Quote:
Originally Posted by jenconrad View Post
Oh and can anyone who did a site visit compare and contrast the royal vs gran gazebos for me?

Thanks
We switched ours from the Royal gazebo to the GPR gazebo for a few reasons.
1. It will be waaaay easier to get the GPR guests to the wedding, and then everyone can walk over together to the Royal garden for the reception so they don't get harrassed by security since they'll know its a wedding party.
2. Jesmcan's review made it sound like just what we were looking for smaller and private. I, also, liked that it didn't have as much greenery around it as the Royal. If you're having a big wedding, I don't think the GPR gazebo will be the best for you.
3. I'm kinda weird and not super enthused about everyone watching me as I walk to the aisle, and the GPR gazebo has a way shorter walking distance than the Royal gazebo from what I can tell from the pics.

Look at the bottom right of both of the links below and you can see the gazebo at both & which one you like better
Virtual Tours of Gran Porto Real, Gran Porto Real in Playa del Carmen | Real Resorts
The Royal Playa del Carmen Virtual Tour, Virtual Tour of The Royal Playa del Carmen|Mexico

View of GPR gazebo from hallway.
Click the image to open in full size.

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Quote:
Originally Posted by JuliaR View Post
The Michigan WC office is a mess. One of their WC's got arrested for DUI this weekend. I now have a new WC because of it. The new one is fantastic. Thank goodness for the change b/c the old one was not doing her job.

They have 7 WC's total, plus 3 new ones in training.
I don't know anyone higher up. Sorry.
But I bet if you call their reservations line, they may give you access to someone higher up if you ask.

Reservations: USA & Canada 1.800.760.0944
Oh Lord, here we go again...who is gone now? I'm not trying to be in someone's person business, but I doubt they told all the brides who had her bc they didn't even tell us brides who had Kimberly R when she left.

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Jencondrad, I hope everything is ok with you. I think a past bride had the higher up contact info but I can't remember if it's in this thread or a wedding review. I hope you can get everything worked out. Are you still getting married at the royal though?

 

Yeah, I wonder who that WC is. Obviously, it's not mine because I talked to her yesterday.

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Quote:
Originally Posted by candicemarie View Post
Oh Lord, here we go again...who is gone now? I'm not trying to be in someone's person business, but I doubt they told all the brides who had her bc they didn't even tell us brides who had Kimberly R when she left.
I have a couple friends who are getting married at Royal. One in Cancun and one at Gran Porto.

The one getting married in Cancun had Suzanna and just found out today after two weeks of no contact that Suzanna left and she had no clue. No email, no phone call, nothing. She called me a few hours ago and she was livid! Can't blame her I guess.

I am currently looking into this resort to book my wedding next February and when I hear these horror stories from my friend it makes me think twice. One friend gets married in May (thats when I'll make my decision) and the other in October.

But I did talk to Angie on the phone today and she seems really helpful. Does anyone have any experience with her?

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Quote:
Originally Posted by stacylynn8529 View Post
But I did talk to Angie on the phone today and she seems really helpful. Does anyone have any experience with her?
I emailed Angie about a week ago and she replied really quickly. I got a response within a few hours...AND it was at about 10pm! Things are looking up!

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Quote:
Originally Posted by Lisa DSO View Post
I actually lived in Dallas my whole life but moved to Carrollton a year ago.

I actually haven't made my final selections yet (you will be given a checklist to turn in close to the wedding time), but I think I'm going with either the violinist or harpist :-).
Yay for Dallas Desti Brides! I'm in Carrollton too! I'm right around the Carrollton/Addison border :) That'd be cool if we could all meet up and bounce ideas around about our weddings! pinkie.gif

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I need help with menu choices:

 

These are the options for private reception. Anyone give advice on what to pick? I get one from each course. Oh the decisions! smile125.gif

----

 

Hi everyone. I have been reading this for some time now and have only barely made a dent in all the posts. Getting married May 31 2010 at 4pm at the Royal PdC. Feeling very frustrated and questioning my decision to choose Real Resorts.

 

1) Julia & others - doesn't it seem weird you have to choose only 1 option from each course? How likely is it everyone will want to eat the same thing? I think this is BS, it just seems ridiculous. I am waiting for a response from them after requesting more options. We are doing the Mayan wedding, the 1 page menu we were given is different than the other ones I have seen and not that appetizing actually (caviar cream sauce? yuck! blueberry sauce on a salad - also yuck!). Can any other brides confirm that they served only 1 dish at their reception? How did that work for you?

 

2) Wedding Coordinators - agreed that things at the MI office are completely messed up, with horrible service. Worked with one, she left and no-one told us, practically had to beg to get a new one assigned. We now have "Aja" who has not been that pleasant. I get the feeling she is young and overwhelmed; she seems to have no empathy for an nervous bride. This alone would make me discourage others from choosing a Real Resort for a wedding.

 

3) We are doing the Mayan ceremony, which I have not seen anyone post about. We picked it because we are not religious but like the Mayan wedding tradition (standing in a circle, being blessed by nature, etc). Don't have a good sense for how the ceremony will flow however - if there is a time for exchanging vows, participation of guests,language). Also curious how authentic our 'Shaman' will be; the "mayan warriors" look pretty hokey if you ask me (not getting them), but hopefully the Shaman IS a traditional healer/leader. If anyway has had this wedding or been to one, would love to hear from you.

 

Thanks to all for your great posts. Looking forward to more! :) Lisa

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Quote:
Originally Posted by stacylynn8529 View Post
I have a couple friends who are getting married at Royal. One in Cancun and one at Gran Porto.

The one getting married in Cancun had Suzanna and just found out today after two weeks of no contact that Suzanna left and she had no clue. No email, no phone call, nothing. She called me a few hours ago and she was livid! Can't blame her I guess.

I am currently looking into this resort to book my wedding next February and when I hear these horror stories from my friend it makes me think twice. One friend gets married in May (thats when I'll make my decision) and the other in October.

But I did talk to Angie on the phone today and she seems really helpful. Does anyone have any experience with her?

Oh great! I have been working with Suzanna. I haven't been in contact with her in a few weeks as my wedding is 9 months away. So any questions I have I come on here, and figured I would contact them in a few months to start talking about my options. In a few months, I won't even know whose working there to contact!!

Thank you for the info!!

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