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Wedding Cordinators at Dreams Cancun


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#1 stacey

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    Posted 13 May 2008 - 01:13 PM

    Claudia is my wedding cordinator at the Dreams in Cancun. I am sure that some of you have her too. When was the last time that you heard from her? I emailed her a question about two weeks ago and sent another email the other day and still have not heard from her. Have any of you had this problem lately?
    Stacey & Ely 10.14.2008

    #2 lucy106

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      Posted 13 May 2008 - 01:33 PM

      That does seem like awhile especially since you are about 5 months out. I would say on average it takes Daniela 1 week to get back to me. Now I know Daniela was out with a broken foot so maybe Claudia has been trying to do both of their jobs?

      #3 Angel

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        Posted 13 May 2008 - 01:47 PM

        The last time I heard from Claudia was almost a month ago. I've sent several emails so she could update my info on my package so I could send my deposit, but nothing yet.

        #4 Susan&Steve

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          Posted 13 May 2008 - 01:59 PM

          Claudia is my coordinator as well. It took 5 days for her to get back with me to confirm she had received my signed contract and deposit. I am getting married in August. She usually gets back to me within 24 hours, so she must be really busy.

          #5 Cali

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            Posted 13 May 2008 - 02:28 PM

            Claudia is my coordinator as well....I also email her about my contract about 2 weeks ago and finally she emailed me back last friday....

            #6 kellywinter1

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              Posted 13 May 2008 - 02:41 PM

              Daniella is/was my WC. I received an email from her at the end of April re my contract. I responded to her and asked her to get back to me but I have not heard from her since. But this seems to be the norm with WC at Dreams.

              #7 TammyWright

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              Posted 13 May 2008 - 02:44 PM

              right now my turn around with daniella or claudia is about 3 days...they are super swamped right now. May & June are very busy DW months in mexico....i think i have like 19 or 20 weddings coming up.

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              #8 JODEY

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                Posted 16 May 2008 - 07:27 AM

                Hi Girlies,

                Just incase you didn't know, I had an email from Daniella the other day appologising for the late responce, she had broken foot @ the hotel and been off for a while ! I think she is back @ work now but we just need to have a little patience.

                Also Tammy or anyone else that may know.... Daniella has informed me that I DO NOT need to get out birth cirtifcated appostled before arrival ( as it says on the website for a legal ceramony ) and that they will do that on arrival Does any one know if this is correct ? I am slightly unsure, I would hate to get there and we had our wires crossed !! Thanks for your help

                #9 Hartyt509

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                  Posted 16 May 2008 - 12:23 PM

                  Quote:
                  Originally Posted by JODEY
                  Hi Girlies,

                  Just incase you didn't know, I had an email from Daniella the other day appologising for the late responce, she had broken foot @ the hotel and been off for a while ! I think she is back @ work now but we just need to have a little patience.

                  Also Tammy or anyone else that may know.... Daniella has informed me that I DO NOT need to get out birth cirtifcated appostled before arrival ( as it says on the website for a legal ceramony ) and that they will do that on arrival Does any one know if this is correct ? I am slightly unsure, I would hate to get there and we had our wires crossed !! Thanks for your help
                  I'd get it done here and then at least you know its done and you are safe. Better safe and than sorry


                  And its been 6 weeks since I heard from Claudia - deposits are due to be paid on the 15th June and I've heard nothing lol

                  #10 Gen Snipes

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                    Posted 26 June 2008 - 04:10 PM

                    i would also like to get in touch with a WC at dreams... can anyone please share cludia's email with me? i get my emails bounced back from weddingassistant@dreamscancun.com.mx.

                    (I have also left her phone messages, but from what it sounds like they are very busy)

                    THANKS!

                    I am getting nervous about locking in a date now... it sounds like most dates are taken




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