Dreams Cancun 2014 Brides
Posted 06 November 2013 - 11:07 AM
Posted 06 November 2013 - 01:32 PM
Posted 06 November 2013 - 04:48 PM
I also had our wedding booked for June of 2014. Our first major wedding fiasco! The resort didn't contact me, but thankfully our travel agent got in touch with us quickly! We are in the process of switching everything over the the Dreams Riviera Cancun. My travel agent said they will honor the prices we were originally quoted as far as rooms which would be great as the Riviera is a newer resort and rooms are typically more expensive than the Dreams Cancun. I'm just thankful they had our date and time still available. .though we have a Monday date so that probably made it more likely to get the same date. Guess I'll have to start looking at their board now!
Posted 07 November 2013 - 03:00 PM
All this freaked me out, but I spoke with my TA and email Cecilia as well as contacting Dreams 800 number. All sources say that everything is ok. I'm actually hoping to maybe get some more upgrades and stuff bc the resort will maybe have a little more lax attitude about freebies!
Posted 08 November 2013 - 09:31 AM
Posted 08 November 2013 - 01:18 PM
I am hoping to get some freebies too. I am nervous that they are not going to be properly staffed in March for my wedding. with everything happening the month after, I would assume that their employees might be either disgruntled or seeking other employment.
Posted 08 November 2013 - 02:11 PM
This is why I'm hoping for extra TLC. I know it seems super weird to us, but all that is really happening is a change in management. It happens ALL the time in the resort world. The girl I spoke with on the Dreams 800 number was like it the 10th one we've gone through. My TA said the same. I know they seem to be planning an extensive remodel since the word is a 6 -7 month closure it planned. But my guess is they will make it as seamless of a transition on everyone including employees. Probably will accomodate some employees at other properties for a period of time. Ultimately the new owner will still want everyone to be repeat customers.
I'm kinda nervous about our 1/20/14 wedding but with 3 months of business after us they can't decline that soon. I hope! Would love to know if you get any extra deals! I'm hoping to get to use some extra stuff for the reception. Still waiting for Claudia to respond to my email though!
Posted 08 November 2013 - 02:21 PM
Posted 08 November 2013 - 02:22 PM
Posted 09 November 2013 - 06:42 PM
Does anyone know if Dreams or AMResorts will reimburse us for our STD, travel change fees and such since they canceled our weddings?
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