oh ! no! my dress ...
Posted 01 October 2007 - 10:50 AM
When I ordered it, the lady told me the latest will be in the mid-november. That will give plenty of time for the alterations.
This morning, she noticed I was angry and told me that there was nothing she could do...I got mad and she told me to call the owner tomorrow morning when he gets in.
How should I explain my situation? In a calm + polite way !!!
Posted 01 October 2007 - 10:55 AM
Posted 01 October 2007 - 11:01 AM
Posted 01 October 2007 - 11:04 AM
I finally spoke with the owner and told her that if my dress was not ready by a certain date, I would come down there and pick a dress from the store at her expense, and that I would sit there while they altered it so I could take it home. She assured me as the owner that it would be there, and it was, but I received a discount just for asking.
Have a back up plan just in case the store doesn't come through, you can deal with them later but you'll still need a dress. My backup was a bridal gown from Nordstrom's website that ships fast (2-3 days expedited) and I had already spoke to a local shop about getting quick alterations if needed.
Hopefully you get your dress in time too. It is frustrating for sure (
Posted 01 October 2007 - 11:11 AM
Can you do what Jill did and have them pay extra for overnight shipping from the warehouse instead of a slower shipping?
Talk tot he owner and see what he says and then call the designer/manufactorer to see what they can do for you. But try the owner first and try to be calm at first, but if he is not helpful get forceful and tell him you belong to SEVERAL bridal forums and you will tell all brides and any who will listen to avoid his store and why. That should get him a little scared.
Posted 01 October 2007 - 11:15 AM
Posted 01 October 2007 - 02:02 PM
Posted 02 October 2007 - 09:24 AM
I really hope they make this right for you...
Posted 11 October 2007 - 07:47 PM
Finally, I will have my dress for the 15th of November. That will give me 3 weeks to have it altered.
I am glad that it won't be arriving 7 days before I leave but 3 weeks !
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