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Newbie - Getting married October 2013 in Moon Palace Grand, Cancun


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#91 Clolou04

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    Posted 23 October 2012 - 01:43 PM

    Hi there I. Also an getting married at the moon palace just read your thread and wondering what you mean by complimentary package I have around 26 guests coming but not been told anything about it and was planning on paying for the cocktail and private location hopefully toucan she'd light thanks x

    #92 Dondon84

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      Posted 24 October 2012 - 04:29 AM

      Hi DEWed2013' Congratulations!! I haven't had any contact with a wedding coordinator and have been told we will only be able to arrange things like that when we arrive at the hotel! Maybe because we are in the uk??!! We was hoping to do exactly the same as you, the Pure package would be ideal colour wise but was looking at Pearl as it is slightly cheaper. We only have complimentary booked at the minute and was just going to add to that when we got there! Decoration wise ect... Be great to know if anyone else has been able to do this or not We did look at a Niagara Falls wedding but thought we'd have a longer holiday for family and friends booking with us as niagara would've only been a 4 night stay. If I lived in Toronto Like yourselves we would've have our wedding there lol ,would love to go back its very romantic Donna x

      #93 DEWed2013

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        Posted 24 October 2012 - 12:05 PM

        Hi Dondon84! Congratulations to you as well!
        I actually grew up around the Niagara Falls area so the appeal of the Falls has worn out for me. But I can see why it would be beautiful, especially the Niagara On the Lake area.

         

        I am not sure if there was miscommunication the first time with my weding coordinator, but it seems that they do still use their onsite decorator Zuniga productions. I dont think I can make any requests for my wedding until I arrive either. That seems to be how it is for everyone. Although I have been speaking to Angelica to clarify questions that I did have and she has been very helpful and quick to respond.

         

        When you signed your contract for your wedding, there should have been a wedding coordinator in Mexico that you could send it to. This is the person I've been speaking with.

         

        Goodluck with everything! If you have any questions I'd be happy to answer if I know the answer~



        #94 DEWed2013

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          Posted 24 October 2012 - 12:12 PM

          Originally Posted by Clolou04 

          Hi there I. Also an getting married at the moon palace just read your thread and wondering what you mean by complimentary package I have around 26 guests coming but not been told anything about it and was planning on paying for the cocktail and private location hopefully toucan she'd light thanks x

          Hi Colou04.


          My wedding/travel coordinator based in Toronto had sent me a the list of wedding packages available. There is a complimentary package, which seems to be the one that most people go with and add their own little details. And there are other packages that range from $1500-$4500, which are different color themes and beautiful designs. I'm sure if you ask your coordintor, they will be able to send it to you.

          For your reception you can also pay for their package decorated tables, otherwise they are round tables with plain white linen with white chairs. Have you booked your wedding date at Moon Palace? Your contract should say which package you choose to go with and that should be given to you before the contract is made.

           

          Hope that helped. I'd be happy to answer any other questions :)



          #95 toniron

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            Posted 25 October 2012 - 01:20 PM

            I'm also getting married at the Moon Palace September 1, 2013!!



            #96 Dondon84

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              Posted 26 October 2012 - 08:39 AM

              Congratulations!! How's the planning going? Have you been given much info from Moon Palace? Donna x

              #97 Dondon84

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                Posted 26 October 2012 - 08:42 AM

                Thanks DEWed2013, same here if I get any useful info I will post it here. Its all going through the Travel agents here so it takes a while to get any answers back. It's only thanks to this forum that I get so much info lol Donna x

                #98 toniron

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                  Posted 29 October 2012 - 11:30 AM

                  I have information from my travel agent.  My travel agent has booked several weddings at the Moon Palace.  He provided me with menus and pictures from other client's weddings.  Ricardo from the sales department has been really responsive.  I booked a DJ and my TA can call and gets immediate answers.  I am so excited.  We are going to use the lavender luxe package. 



                  #99 Dondon84

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                    Posted 30 October 2012 - 01:16 AM

                    Hi Toniron, That's great news, how exciting!! Just wondered if you we're in the UK or not? Donna x

                    #100 toniron

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                      Posted 30 October 2012 - 11:03 AM

                      No, I'm from the US. 

                       

                      Toni 






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