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OFFICIAL NOW Jade Wedding Thread


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#2851 shannonmarie

shannonmarie
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  • Wedding Date:June 14, 2013
  • Wedding Location:Now Jade Rivera Cancun - Pergola
  • LocationCharlotte, North Carolina

Posted 03 June 2013 - 06:44 AM

One more question!

 

If we did not book preferred, does this mean we do not get upgraded to preferred? I thought the preferred upgrade was included in the package so we did not get book preferred, but now I am confused. 


62 guest booked, plus Bride and Groom!


#2852 ChocoTaco7568

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    Posted 03 June 2013 - 06:53 AM

    Quote:

    Originally Posted by shannonmarie 

    One more question!

    If we did not book preferred, does this mean we do not get upgraded to preferred? I thought the preferred upgrade was included in the package so we did not get book preferred, but now I am confused. 

    Yes, you are correct that the upgrade to preferred is a perk with the package, but remember that this is based on availability upon check-in.  We had a snafu with our group rate and got the upgrade and our room comped 6 months prior.  Otherwise, the upgrade may not have been an option since the resort was booked to capacity during our stay.



    #2853 shannonmarie

    shannonmarie
    • Member
    • 683 posts
    • Wedding Date:June 14, 2013
    • Wedding Location:Now Jade Rivera Cancun - Pergola
    • LocationCharlotte, North Carolina

    Posted 03 June 2013 - 07:02 AM

    Originally Posted by ChocoTaco7568 

    Quote:

    Yes, you are correct that the upgrade to preferred is a perk with the package, but remember that this is based on availability upon check-in.  We had a snafu with our group rate and got the upgrade and our room comped 6 months prior.  Otherwise, the upgrade may not have been an option since the resort was booked to capacity during our stay.

    That's what I thought, however; I just received this:

     

    Now I'm freaking out because we really expected to be upgraded to preferred and only booked a Jr Suite Tropical View :(

     

    Complimentary room upgrade for the couple to the immediate superior category (based on availability, Ocean  Front  rooms   & Governor  Suite  not apply for  Upgrades) these means  if you have your reservation  Junior suite  tropical view  the upgrade  will be the  Junior suite ocean  view, if you have a junior suite  ocean view you will have  the up grade  to the preferred room ocean view.

     


    62 guest booked, plus Bride and Groom!


    #2854 ironman

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      Posted 03 June 2013 - 07:04 AM

      Originally Posted by shannonmarie 

      That's what I thought, however; I just received this:

       

      Now I'm freaking out because we really expected to be upgraded to preferred and only booked a Jr Suite Tropical View :(

       

      Complimentary room upgrade for the couple to the immediate superior category (based on availability, Ocean  Front  rooms   & Governor  Suite  not apply for  Upgrades) these means  if you have your reservation  Junior suite  tropical view  the upgrade  will be the  Junior suite ocean  view, if you have a junior suite  ocean view you will have  the up grade  to the preferred room ocean view.

       

       Hi Shannon, I don't know for sure, but from every review I've read it sounds like the bride and groom have been bumped to preferred. I've just been assuming this would happen for us (as we just booked the standard room as well), and would be quite surprised if it didn't happen.



      #2855 ChocoTaco7568

      ChocoTaco7568
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        Posted 03 June 2013 - 07:08 AM

        Hmm, I see your concern. I do recall reading that specific verbiage before and I think that's why we originally reserved a Jr Suite w/ Ocean View.



        #2856 shannonmarie

        shannonmarie
        • Member
        • 683 posts
        • Wedding Date:June 14, 2013
        • Wedding Location:Now Jade Rivera Cancun - Pergola
        • LocationCharlotte, North Carolina

        Posted 03 June 2013 - 07:16 AM

        Originally Posted by ironman 

         Hi Shannon, I don't know for sure, but from every review I've read it sounds like the bride and groom have been bumped to preferred. I've just been assuming this would happen for us (as we just booked the standard room as well), and would be quite surprised if it didn't happen.

        I've read this on every review as well. As soon as the arrived they were whisked away to the preferred check in. I'm not asking for the best room, I just expected to be preferred. **fingers crossed**

         

        I did receive my budget from them this morning though! My estimates were right on the money, *no pun intended* :)


        62 guest booked, plus Bride and Groom!


        #2857 ironman

        ironman
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        • 320 posts

          Posted 03 June 2013 - 08:09 AM

          Originally Posted by shannonmarie 

          I've read this on every review as well. As soon as the arrived they were whisked away to the preferred check in. I'm not asking for the best room, I just expected to be preferred. **fingers crossed**

           

          I did receive my budget from them this morning though! My estimates were right on the money, *no pun intended* :)

          Whew! So glad you received it! I know it must be difficult, but try not to stress too much - from the sounds of it everything will be well-looked after once you arrive! Enjoy the anticipation and excitement of the next two weeks!



          #2858 kmlane13

          kmlane13
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          • 42 posts

            Posted 03 June 2013 - 10:32 AM

            Originally Posted by shannonmarie 

            Ugh, I just need to vent.. I've been so patient throughout this whole planning process. I've emailed Pilar maybe 2-3 times in 15 months. We are now 11 days away from our wedding and I have yet to receive anything from her since I sent our planning form about 45 days ago. I am now starting to become a little frustrated. We need our budget form like now! I do understand she's busy, and I am very laid back and confident that everything will work out once we arrive & have our meeting, but we need this planning/budget form to know how much this wedding is going to cost us! I know she's busy dealing with weddings that are going on right now, but I also feel that we are close enough to our date to become a priority, just at least send us the budget form is all I ask :-) I've made an estimate myself in excel that I feel is pretty accurate based on our headcount but I'd feel a bit better about it if she would actually send me theirs so I can see how close my estimate is. I'm sure there is some kind of added cost that I may have missed. I called the resort yesterday and left a message for her to call me back & also emailed Olivia who runs Jades FB page. Hoping I can get a response today!

             

            Besides that, I am ready! I started packing yesterday and was able to fit all of our wedding things and welcome bag supplies into one large bag and it weighed 44 lbs! That was my goal, not to have more than 1 extra bag for the wedding supplies and welcome bags and to keep it below 50 lbs! It was hard, seeing that we have 64 guest. We kept our welcome bags and decor fairly simple for this exact reason! 


            What I had to do was have my travel agent get ahold of our regional vacation rep from amresorts, they got ahold of Pilar who responded to me pretty quickly and set up a conference call (which she never called me)... i was a little too frustrated after that to call myself, as I am in the same boat as you and NEED to know my budget before I leave, so my travel agent set up a 3rd call (after 2 missed calls) and refused to get off the phone until Pilar was available. We had a scheduled call for 1:30 and she finally got on the phone around 2:05pm...we did get all my questions answered and she promised to send the documents by the next day. Not sure if you want to take it that far...but our budget is tight and our guest list was a little larger than expected, so i had to do something to get an answer. Good Luck, i'll cross my fingers for ya! 

            Exciting about the bag situation, i'm a little worried, but my parents have offered up stuffing things in their bags too so we don't have to pay too much extra.



            #2859 kmlane13

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              Posted 03 June 2013 - 11:22 AM

              I tried to do a search on this, in case it was already answered, found this question but no answer. Does anyone know the length of aisle runner needed for the Pergola?



              #2860 kmlane13

              kmlane13
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                Posted 03 June 2013 - 11:26 AM

                Originally Posted by shannonmarie 

                I've read this on every review as well. As soon as the arrived they were whisked away to the preferred check in. I'm not asking for the best room, I just expected to be preferred. **fingers crossed**
                 

                I did receive my budget from them this morning though! My estimates were right on the money, *no pun intended* :)

                Ooops, didn't see this when I responded...just ignore me :)






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