@Maggietron I'm in Canada as well, ontario. Also planning for next November. So how did you get it booked, just on the westjet website? I usually book through itravel2000. Did you get a group booking rate as well? I'd like a way for my guests to be getting a guaranteed price and a way to put down deposits etc.
I booked with LaurieLee in Calgary, even though I'm in SK. She got quotes from Westjet and Air Canada for me, then she made the initial request to the resort for ceremony availability for the dates I had chosen. With Air Canada the bride and groom put down deposits to hold a certain number of seats, but with Westjet you don't have a reserved seat until you put down your deposit, so my rate is locked in until November 19. My guests have until then to send their deposits to my travel agent, at which point she will make the reservations.
So I'm a little worried right now. I chose this resort specifically for the Akumal Hammocks site. Its the site that they show on the Coba website when you click on weddings. When I found out that Akumal was going luxury only, I was worried, so I emailed the resort. They emailed me back and said it would still be available for weddings, so I got quotes from travel agents and we just started collecting deposits. I got my confirmation from the resort and it said I was down for the Gazebo, so I emailed them back and requested the Akumal site, and they told me that it is no longer open to brides from Coba and Tulum and I couldn't get married there.
I forwarded them the email they had sent me before I booked and asked them if they would honour what I was told before I decided to book and they said they would have to get back to me on that. I'm going to be heartbroken if they won't allow it, I chose the resort based on that site because it was on a seawall and wouldn't have people in speedos in the background. I can't go back to my guests now and tell them they have to pay more to stay at Akumal, and I will be crushed if we get forced into one of the other sites, I don't like any of them!
Does anyone have photos of this "new tulum beach location"? I've only seen the one pic that is super close so you can't tell where it is or what the ceremony would actually look like.