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The Hard Rock Punta Cana

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Lemj
Lemj

Hi everyone!   I just returned from a wedding at hard rock Punta Cana Dec 2013.  I remember when I first started planning my wedding how overwhelming it was so if you guys have any questions, I'd be

jhern
jhern

Hi ladies!   The HRH was a buyout of the Moon Palace if im not mistaken.  Attached are a few pics of some of the recption locations we took when touring the HRH...  They also have a huge convention ar

Tatiana
Tatiana

Hi Girls! sorry it took me so long! but here´s my review! I got married at Hard Rock Punta Cana on 11/10/12 My wedding coordinator was Luiciana she was absolutely amazing!!! I forgot so many thins

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ToyaToyaToya

ToyaToyaToya

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Posted


Nice! I get to the resort on the 14th. Hope all goes well! We are doing a symbolic ceremony...we heard its way easier. Any luck with communication this week? I had to send a not so friendly email, and now I have my second conf call set for next week.

Quote:

Originally Posted by AngCory View Post

Hello all!
 

My fiance and I are getting married at HRPC on May14!  I see that some of you will be there getting married in the same time frame!

 

We have had zero communication from our WC (Maylen) & are extremely frustrated.  Countless emails, phone calls (both to her and also through the hotel), posts on HRPC Facebook page....and still haven't gotten our questions answered.

 

Are any of you doing the civil ceremony?  I'm working on getting all the paperwork done, but since I haven't gotten response from HRPC, I figured I would ask here....

 

Regarding the translation of documents, does this include the wedding contract, declaration of single status, birth certificate?  Anything else?

 

We were happy to have found this site & this thread!!



 

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Teenyclt

Teenyclt

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I am a USA bride and am doing a civil ceremony. Renee sent over a whole page of paperwork that is required for the civil ceremony. It is a 500 charge and you have to have all documents sent off to the Dominican Consulate to be translated. You then have to send that over to her before your arrival and bring all originals (translated and in English) with you. The ceremony is also performed in Spanish. The wedding coordinators are available to translate for you at no extra cost. You are also allowed to have someone get up and speak at some point if you would like certain things said in English. The symbolic ceremony seems wayyyy easier but my fiance and I didn't like the idea of getting married before we got down there and having just a symbolic ceremony. I hate to add to the list of things that have changed with the new "transition" but I just read today on the Hard Rock facebook page that now when you use your "free" resort credits you will be taxed 16% on whatever you use and it will be added to your final bill. SO the free credits are basically no longer free which is absolutely ridiculous. I called my travel agent today and she is calling to look into this.

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AngCory

AngCory

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We had a phone meeting set with Maylen for Wednesday (yesterday) at 1pm CST, at 1:30 after no call from Maylen, we called her.  Apparently Maylen is no longer with HRPC or Palace.  We spoke with Michelle, who promised that someone would call me by the end of the week.  We have ZERO faith in receiving that call.  We're so frustrated now that we're considering changing to a different resort....but we really don't want to have to go through all the hassle that would be involved. 

 

@Teenyclt.....we're also doing a civil ceremony, but were not aware that the ceremony would be in Spanish. 

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TammyWright

TammyWright

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Originally Posted by HollyB11 View Post

 

Does anyone have anyone Travel Agent recommendations?  Preferably someone who has booked group trips to this resort?  Thanks in advance!!

 

you might want to try TA Patty.  She is our DR specialist.

 

 

You can contact her here:  Contact a Destination Wedding Specialist HERE

 

You can read some of our reviews here: Wright Travel Agency ~ Destination Wedding Specialist Reviews HERE

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erica12

erica12

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Posted

Hello all

 

My fiance and I were planning on having our wedding the Hard Rock but this lack of communication is unacceptable. I have even been in touch with the manager who I have made several phones call to none of which were answered. I reached her via email basically stating our grievances and it took her several days to respond. Then with our reply email emphasizing poor communication, we are still waiting for an email back. We are most likely going to the Paradisus palma Real now. Has anybody heard anything about it there?

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erica12

erica12

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Posted

Hello all

 

My fiance and I were planning on having our wedding the Hard Rock but this lack of communication is unacceptable. I have even been in touch with the manager who I have made several phones call to none of which were answered. I reached her via email basically stating our grievances and it took her several days to respond. Then with our reply email emphasizing poor communication, we are still waiting for an email back. We are most likely going to the Paradisus palma Real now. Has anybody heard anything about it there?

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erica12

erica12

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Posted

Hello all

 

My fiance and I were planning on having our wedding the Hard Rock but this lack of communication is unacceptable. I have even been in touch with the manager who I have made several phones call to none of which were answered. I reached her via email basically stating our grievances and it took her several days to respond. Then with our reply email emphasizing poor communication, we are still waiting for an email back. We are most likely going to the Paradisus palma Real now. Has anybody heard anything about it there?

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