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Gran Caribe Real 2011 Brides


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#511 jewel34

jewel34
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  • 7 posts

    Posted 23 November 2011 - 06:57 AM

    I just got back last night. We had the best day ever, we had Elizabeth as WC. She was great, we didn,t want to be bothered with anything and just show up. She made everything beautiful, I think she liked that we just let her do her thing, we had about a 10 minute meeting with her on day we got there and then she met me at hair and said she would meet me in my room when it was time. Absolutely loved My hair and make up, loved my flowers, loved the food. It Seemed they really went the extra mile, my iPod was skipping but we didn,t notice bc staff would skip to next song, she did ask if I had another iPod and then got my back up one which then worked, I didn't have enough dance songs but waiters and staff volunteered theirs so we could keep dancing, my family tipped waiters bc they were great. Best day ever!

    #512 LChavez

    LChavez
    • Jr. Member
    • 159 posts

      Posted 23 November 2011 - 12:29 PM

      I had my wedding at the chapel in February of this year and the reception at the JW Marriott.  I also had Diana who was very rude.  My wedding coordinator, Andrea, who I was dealing with over the phone scheduled a meeting with Diana and didn't bother to tell me.  When I was in Cancun, I got a message on my cell phone from Diana who said I was late for my meeting with her.  I didn't even know who she was.  I ran over to the Gran Caribe and apologized and told her I didn't know about this meeting.  She looked at me as if she didn't believe me and them made some comment to me as if she had caught me in my lie.  Very unprofessional. 

       

      Gran Caribe also tried charging me $350 each for the videographer and photographer when I was told they qualified as one outside vendor together.  They also tried charging me for the flower vendor because I changed the types of flowers I wanted but still used their vendor.  I straightened most of this with them afterwards but still over paid $200.

       

      The JW Marriott however was wonderful.  My wedding coordinator, Francisco, was very accomodating and professional.  I loved the chapel at Gran Caribe but did not love putting up with Diana and Andrea.
       

      FYI, the JW Marriott also have a chapel if anyone is interested.
       

      Originally Posted by Vanessa C 

      To those who have not had their wedding yet: I suggest that if Diana Rodgriguez Gutierrez is assigned to you as your onsite wedding coordinator you have that changed immediately. She was the worst! She made me feel horrible before, during, and after my wedding. She is inconsiderate and not willing to apologize for anything she did even after I spoke with her supervisor. I have horrible memories of my wedding because of her!



       



      #513 karielk

      karielk
      • Jr. Member
      • 177 posts

        Posted 23 November 2011 - 05:27 PM

        Hi gals,

         

        I just wanted to chime in.  I'm going to do a more thorough review later, but I wanted to jump in here and put up something quick about our experience with Diana at our wedding a little over a week ago.  She was an absolutely amazing wedding coordinator.  She was super nice and went well above and beyond what we expected.  We went over everything with her before the wedding.  They had everything in her file correct, there were no surprises.  There were no hidden last minute fees.  We gave Diana all of the things that we brought from home for her to hand out, put on the tables, set up for the cocktail hour, etc and she did exactly what we wanted.  We could not have been happier.  It was a perfect wedding.



        #514 JenelleJTD

        JenelleJTD
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        • 26 posts

          Posted 30 November 2011 - 10:36 PM

          Has anyone had issues with Marianna as a WC? I started out with Andrea who was absolutely HORRIBLE, she wouldn't return any messages and when she did she never answered any questions. Now I have Marianna who started out great but now I can't get her to respond to messages. My last e-mail I sent took me a month and several phone calls to get a response. Has anyone else been having these types of issues or know a way to get them resolved? My wedding is about 90 days away and I don't even have a price UGHHHHHHH



          #515 tigershoes

          tigershoes
          • Newbie
          • 5 posts

            Posted 01 December 2011 - 02:52 PM

            I have been emailing Marvin at Maya Floral for bridal bouquet prices.  My question is for anyone that used him in the past did you have to pay the outside vendor fee? I'm just debating where to get my bridesmaid bouquets from Gran Caribe or Marvin. I appreciate your feedback.



            #516 jewel34

            jewel34
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            • 7 posts

              Posted 01 December 2011 - 07:04 PM

              They lady you talk to months out will not be your on site wedding coordinator. When you are a few weeks away and paid balance in full they will give you the name of wedding coordinator for your wedding day. I was scared When I did not hear back to emails but everything turned out perfect. I saw about 6 other weddings while I was there so I just think they wait til it gets closer before they give you more personalized attention.

              #517 Bride2B22

              Bride2B22
              • Member
              • 677 posts

                Posted 02 December 2011 - 06:21 AM

                I got married at The ROyal and used Marvin...you do not need to pay a vendor fee for him, but someone does have to meet him in teh lobby to get the flowers! =)

                 

                Originally Posted by tigershoes 

                I have been emailing Marvin at Maya Floral for bridal bouquet prices.  My question is for anyone that used him in the past did you have to pay the outside vendor fee? I'm just debating where to get my bridesmaid bouquets from Gran Caribe or Marvin. I appreciate your feedback.



                 



                #518 JenelleJTD

                JenelleJTD
                • Site Supporter
                • 26 posts

                  Posted 14 December 2011 - 10:40 AM


                  Thank you so much!! You have no idea how comforting that is, now I can go back to being excited!
                   

                  Originally Posted by jewel34 

                  They lady you talk to months out will not be your on site wedding coordinator. When you are a few weeks away and paid balance in full they will give you the name of wedding coordinator for your wedding day. I was scared
                  When I did not hear back to emails but everything turned out perfect. I saw about 6 other weddings while I was there so I just think they wait til it gets closer before they give you more personalized attention.


                   



                  #519 Labebita911

                  Labebita911
                  • Jr. Member
                  • 303 posts

                    Posted 19 December 2011 - 08:44 PM

                    Who are you brides using for hair and makeup???? or have used??


                    Future Mrs. Perez 2012

                    The Royal Cancun

                    Cancun, MX

                    July 14, 2012

                    Bride and Groom plus

                    20 Guest Booked and counting...!!!!!!!!!!!!!!!!!!!!!


                    #520 Muffin1978

                    Muffin1978
                    • Newbie
                    • 1 posts

                      Posted 26 December 2011 - 04:27 PM

                      Hi I was wondering how was your wedding. I am a current Texan and will be getting married at the Gran Caribe in July 2012.




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