Originally Posted by Soon-to-be-McRae
I haven't booked with Thomson but certainly do feel for you ladies that are having to endure all this stress just because you want to have your wedding date confirmed it seems like a total joke, hope you all get things sorted and confirmed as soon as you can
Today i have booked the transport from the hotels to the venue for FI, best man, pageboys and all the guests etc people have raved about this bus as it has its own sound system and they play music and take you on a brief tour of Paphos before arriving at the venue, will be a lovely surprise for all of our guests.
For those of you who have been having problems with Thomson - I too was battling with them for 10 months and only got my date yesterday - if you threaten to book direct with the hotel they will say thats ok if thats what you want to do - so they dont care if you do that to be honest.
We ended us speaking to the head of the wedding department and they sent the senior rep for the Riviera Maya to the hotel to book it direct at the hotel. They told me they were waiting on confirmation from the hotel so I emailed the hotel direct and got confirmation of my date within 24 hours - Thomson accused me of lying so I forwarded the email to them and they sorted it ASAP by sending the rep to the hotel.
The problem of the dates in Thomsons defence isnt their doing it is the hotels. They will reserve the date within a couple of days of booking BUT all hotels have to wait for the local registra to confirm their availability and this is the problem! If you book direct with a hotel they will confirm it is all sorted but this is not true they are still awaiting confirmation from the registra they just dont tell you this as they wont confirm until 6 months before the wedding unless you kick up a stink it appears.
The only person who dealt with our issues and got them resolved was a lady called Diane Haselock at Thomson weddings she sorted it all out within 3 weeks whilst the rest of the divs that work there were more than useless.
The reason I persisted with Thomson and didnt go to the hotel direct was if our flights are cancelled or there are any problems we are fully covered if we booked direct with the hotel we would have lost everything if we had to cancel or there was an issue with the weather due to the flights as we are going in Januaray and of course this year we had so much snow in January!
We have had our flights upgraded for free - honestly persist with them we rang every day twice a day for a week and they soon knew they had to sort this out as they couldnt bear to talk to us any more!! LOL.
Now my date is confirmed I finally feel like I am getting married and i should do some planning as its now only 4 months away!!!
Thomsons wedding depart i have to agree are terrible.... "wedding department" to me in the name suggests that they deal with weddings but most times when i called you'd think i was talking in a foreign laungage or talking about something other than weddings.... as none of them seem to have a clue.... I would highly suggest (and did at one point) they put their "wedding" department on some sort of training course.... xox
Originally Posted by josietoms
Vicki - I love the bus its a great idea!
I have arranged a suprise for FI - his best mate told me last weekend he cant afford to come as we were trying to arrange it as a suprise but his wife is nt working anymore. However they have enough money to have an apartment built in Dubai!! You get the idea......
I told FI he had tried to come and he seemed happy with that and took it well that hes not coming. So I spoke to his brother who appears to be taking the role of 'unoffical' best man and ive asked him to do a best man speech on the day we are keeping it between just us and so then its a suprise for everyone! Oh he will have so much dirt to spill ..........lol! x
Arrrr thats lovely Josie :-) Your FI will be so so made up x
All this s making me want to do some sort of suprise for Stephen... Hmmm, but what?! LOL xox
Originally Posted by char79uk
Hi Ladies what with everything that is going on with dad and grandad i've been away for a while, just to update you dad is getting stronger and should hopefully be off the machines soon to see if he can breath on his own but grandad is deteriorating and only has weeks now, but at least he is comfortable now and now in pain.
Loads for me to catch up on:
Josie i really love the bare foot sandals, what website did you see them on. Excellent news about the wedding date confirmation, now the real planning can start x
Herbie The BM dresses are lovely, I really love the way it sweeps over the bust and nips in at the waist and the colour is beautiful. Regarding the TA they are taking the piss how dare they be so rude to you, this is your wedding day not just some holiday you have every right to ask as many questions and call as much as you want...i would definitley complain.
Michelle lol the dreams have started, my recurring dream is that Wayne misses the flight and is chasing the plane down the runway x
Vicki i am so glad that everything is coming together for you, the website looks fantastic and they have such good reviews, the wedding will be wonderful x
Roo Mrs Newnham, the wedding sounds wonderful can't wait to read your review and see pictures xx
General i am a little concerned about this no US dollars thing...i haven't booked my wedding yet and can't until next year April...do you think it will affect the cost of my wedding..I don't know anything about the exchange rate of pesos??
Great news on your dad :-) Sad news on your grandad but lovely to know he is comfortable and the very best is being done for him x Hugs x