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Anyone have a contact number for the wedding co-ordinator at the ROR???


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#1 Mello78

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    Posted 15 June 2009 - 07:22 PM

    Hello everyone,

    I am having a hard time booking a wedding date for the week I am leaving which is April 10th to 17th 2010 and corresponding through emails is very difficult for the simple fact it takes them forever to get back to me....I was wondering if anyone else has had the same problem and if there is a way of contacting the wedding co-ordinator by telephone? Also...does anyone know which "holiday" Jamaica is celebrating on the 12th of April?

    Thanks

    Mel

    #2 btn1091

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      Posted 15 June 2009 - 09:04 PM

      I had EXACTLY the same problem!! I was told to wait to book and then when I did there weren't any available dates! I had my travel agent call the wedding coordinator... which I believe is the Mexico one (they look after all the wedding bookings) when you do call... they will ask if you have tried to book by their website first. I tried for that week as well but then was told not to because of the holiday. Let me know if you have any questions!

      #3 Mello78

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        Posted 15 June 2009 - 10:09 PM

        Hi btn1091,

        Were you able to get the wedding date that you wanted after getting your travel agent to call the wedding co-ordinator? My travel agents suggested that I postpone my travel dates one or two weeks with an increase of $100 per person, I refuse to have my guests pay a penny more since they are already forking out alot of money for this trip. I will be calling my travel agent in the morning and I am not getting off the phone until I am fully satisfied with a wedding date between the 10th and the 17th!

        Thanks

        Mel

        #4 desser

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          Posted 16 June 2009 - 08:55 AM

          hi...the number for chandlyn at the ROR is (1876) 972-2200, i have e-mailed her today for the first time i will see how long it takes for a reply?? we are getting married on april 1st 2010 at 2pm.

          i had to go through 2 other wedding co-ordinators at the riu montego bay and riu tropical bay to get chandlyns number, they both replied within 24hrs. I have been told that when you do get hold of her she is great

          #5 Mello78

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            Posted 16 June 2009 - 09:12 AM

            Hi desser,

            Thank you soooooo very much for your information!!! I will try calling her today...I will give you's an update :)

            #6 btn1091

            btn1091
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              Posted 16 June 2009 - 10:07 PM

              No, I ended up moving the week! With the 2 day requirement, the holiday messes with that somehow.

              #7 Mello78

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                Posted 17 June 2009 - 12:54 AM

                Hi btn1091 and desser!!

                I contacted my TA and told her that we were having trouble booking the wedding date due to the holiday, so what she suggested was to move the arrival date by 2 days instead of a full week or two (not to disrupt my guests) and I was told by the TA that not only is the 12th a holiday but also the 9th! Our arrival date is the 8th and departure is the 15th and we were able to book a wedding date for the 13th (not the best date to get married on lol but it might bring me good luck since all I have had is bad luck lately) I am really happy that I have one less stress on my plate!!!

                Thank you so very much for the information!!!

                #8 desser

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                  Posted 17 June 2009 - 03:38 AM

                  mello78...glad it all worked out :) still not heard back form chandlyn

                  #9 Mello78

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                    Posted 17 June 2009 - 01:11 PM

                    Thank you desser! I hope she contacts you soon...have you tried calling/email her?

                    #10 desser

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                      Posted 17 June 2009 - 02:21 PM

                      just e-mailed her for now, been told today that it takes her up to a week or so to reply so will leave it till next week. just want to know if i can confirm our meal and evening reception??




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