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Hoping to be a Riviera Maya Bride!!!

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#1 Can'tHardlyWait

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    Posted 29 May 2007 - 12:30 PM

    Hi All!!!

    The big day for Steve and I is (hopefully) May 25th 2008. I have been attempting to plan a destination wedding for almost 3 weeks and I am finding it more and more difficult to get anywhere. I have my heat set on the Occidental Grand Xcaret but I can't seem to get anyone on the phone there. Suggestions, advice, and words of wisdom would be GREATLY appreciated.


    #2 CourtneyV

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      Posted 29 May 2007 - 12:36 PM

      Hey Galit, welcome to the forum!!

      I don't have any fantastic advice for you, except to maybe use a Travel Agent? :-| Sorry... I'm not sure how difficult it normally is to reach them. It's so frustrating though, isn't it?!

      Also, have you tried e-mailing them? For some reason, I find when I e-mail them I tend to get more responses... I think it's because they can contact me whenever they feel like it, and they're not obligated to drop everything they're doing right then and there to talk to me on the phone.
      Happily Married since May 9, 2008
      Proud Mama to Evelyn Eileen since June 8, 2010

      #3 soulmates

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        Posted 29 May 2007 - 12:37 PM

        Welcome!! Let me know if you need any help. I'm getting married at the Moon Palace Resort & Spa in Riviera Maya!

        #4 Can'tHardlyWait

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          Posted 29 May 2007 - 12:40 PM

          Thanks for the warm welcome! I am SO excited to have found this forum - there is so much helpful advice here :) Unfortunately, as Adamsgrrl noted, the Xcaret's email system is not very good. Most of the emails just get returned. I am just so excited to plan this wedding already... I really want someone to call me back!

          #5 JaimeLynne

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            Posted 29 May 2007 - 12:40 PM

            I would agree with both emailing as well as getting a TA to help you set everything up. Do you have a Travel Agent yet? It can be really nice because whenever your guests have questions they can talk to the TA instead of you!

            Anyways, welcome! There is so much information on here and the ladies are very willing to help and share. :)

            ~ Jaime & Martin ~
            "Rain or Swine! 2-0-0-9"

            We had 24 people attend our wedding in Las Caletas, Mexico on May 24th, 2009!

            We all stayed at The Marriott in P.V., and Honeymooned at The Royal Plantation in Ochos Rios, Jamaica!

            #6 TATrisha


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            Posted 29 May 2007 - 01:25 PM

            Welcome! It does stink that the response time for places is slow. I think that resort is beautiful though and I bet you'll be really happy if you stick it out!


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            #7 LCBride2007


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              Posted 29 May 2007 - 02:06 PM

              welcome to the forum!

              #8 tvt

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                Posted 29 May 2007 - 02:11 PM

                Welcome!! That resort looks great. I hope you get in touch with someone soon.

                #9 Heidi

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                  Posted 29 May 2007 - 02:12 PM

                  Hello & ! I would also highly recommend using a Travel Agent. My travel plans have simplified enormously since I started working with my travel agent. I am DEFINITELY a Type A person, and it was hard to just give up the control and let her do her thing, but it is such a relief to just worry about the event itself!!!
                  Married April 4, 2008 at the Riu Ocho Rios!

                  #10 Can'tHardlyWait

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                    Posted 29 May 2007 - 03:46 PM

                    Steve (my soon to be hubby ) is already in touch with the "group rates" person from the Xcaret trying to coordinate a package deal for all our guests (my inlaws are insisting on paying for every single guest). We are just waiting for a final package. My job is to figure out the airfare and I have NO idea where to start. Do I get a TA to just coordinate the airfare for our guests? Does anyone know how that works as far as using multiple airlines, group discounts, etc?

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