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The new Dreams Tulum thread! (Post all DT Qs&As here)


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#3651 mimi73

mimi73
  • Jr. Member
  • 282 posts

    Posted 21 April 2010 - 11:25 PM

    Quote:
    Originally Posted by L&A2010
    Hi mimi73! Welcome and congrats on booking your date!!! I will be marrying in Nov., but at the beginning of the month. Nice to find other Nov. brides
    Thanks!
    Still have months and months to go, but I am sure they will go by quickly!
    http://tickers.Ticke....8901/event.png


    Bride and Groom + 42 guests booked!

    #3652 SunBride

    SunBride
    • Sr. Member
    • 1,499 posts

      Posted 21 April 2010 - 11:26 PM

      Quote:
      Originally Posted by absonnek View Post
      Sorry girls, this is gonna get lengthy!
      I just returned last week from my wedding (the Dreams of Love mid priced package, 25 guests), and we were really disappointed in how much they "nickel and dimed" us too. The previous brides who got to bargain or exchange services were lucky. A summary of our "bumps in the road":
      • We paid $150 for the sound system for the ceremony (which lasted 7 minutes by the way) and with the wind and ocean, our guests couldn't hear it any way.
      • Anabel had us pay the day before the ceremony for our "extras" which included 2 kids meals (going rate per hotdog is $25 +tax and service). The kids wanted to go to Explorer's club after the ceremony so we told Anabel they wouldn't need their meals...no refund.
      • They wouldn't allow my hair and make up to be used toward another service.
      • We had our own photographer but the resort's took pics at our rehearsal since 30 were included in the package. They were terrible (did not use the flash and never got a pic of me and my groom).
      • Also, when I had my meeting with her she had decided where our cocktails and our reception would be...no compromising (despite filling out all the paperwork and submitting it on time). Also, don't think you can get out of paying for 2 extra adults for cocktail hour by having it near a bar and saying you'll go get your own drinks. I tried that too.
      • We did not use the 2 boutonnieres for the guys but had to pay full price for bridesmaid bouquets.
      • As for the dress steaming...it came back looking worse than when I sent it. To the point I had tears in my eyes.
      And don't forget the extra $33 for them to receive the package I sent to myself there via FedEx. For an end result of nearly an extra $600.

      For the positives, my flowers were gorgeous. The canopy with white chairs (no bows or flowers!) was beautiful. I got ready in my room while staring at the ocean and watching the crew set up for my big moment. The reception meal was one of the best we had all week. Our real photographer did an amazing job. No one noticed my wrinkled mess of a dress in the wind. I got married to my best friend while surrounded by those who love me (and didn't care about the lack of flowers, bows, dance, etc).

      My advice- keep it simple. And, if the costs related to the legal ceremony bother you, do your legal ceremony at home before you go or after you return. For us, it wasn't worth being legally married in Mexico for 2 days then waiting months on end for the marriage license to file in the US. We vowed ourselves to each other (which mattered to us) and signed the legal stuff when we got home.
      Good luck! Whether you spend your life savings or go as cheap as possible, it will be beautiful.
      Hi, thanks for taking the time to write a short review. Your advice about going a cheaper route is good I think, that's what I did and I still loved it!

      In terms of your comment about the cocktail hour, you could have told them that you didn't want a cocktail hour, and then gone to hang out at the bar. It's not like they can stop you from taking advantage of the all-inclusive services. But you won't get any special service. I have often recommended this to brides as a way of saving money. Just tell all your guests to meet you at the bar of your choice (lobby, sugar reef, veranda...)

      I've never heard brides say that they couldn't hear even with the sound system, most say it's totally worth paying the fee because the guests wouldn't be able to hear otherwise, that's really unfortunate that that happened to you.

      The steaming issue is kinda shocking too, never heard that one before. I'm really sorry to hear you had to deal with that added stress on your wedding day. This might be another reason to request to have the dress steamed and returned to you the day before (not the morning of, I was actually sitting around waiting for my dress to arrive once I had my hair and makeup done) that way you can get them to do it again if it comes back crappy.

      Quote:
      Originally Posted by krista.baird View Post
      Okay seriously!!! They actually charge you $150 to put up the canopy with white tulle over it if you are having the free package. That is what I'm being told by Aurora, and it states it in the wedding guide as well....I think that's crap because who has the wedding on the sand, with just chairs You would think that the canopy would be included! So now I have to pay $150 for the canopy, plus $150 for the sound system, $175 for blood work, $50 for judge transportation, plus they have a special fee if you want to have your wedding dinner in a restaurant that isn't the world cafe buffet, so their "free" wedding, isn't really a "free" wedding, even though I have several guests staying in rooms for more than three nights so I could have this wedding. I'm really frustrated with Dreams and how I'm getting nickled and dimed for everything! Sorry thats my vent.....
      The structure is always there, they don't charge you for that, they just charge 150$ to drape the poles with tulle because it does take them a while to do that (150$ is steep in my opinion, but I do understand them charging for it).

      Although the costs are adding up (and definitely not free!) you're still much better off than what many other resorts would charge for the same thing. I remember considering a few resorts that were going to charge me 1000-2000$ just for the bare basics whereas DT it only came up to a few hundred.

      #3653 mimi73

      mimi73
      • Jr. Member
      • 282 posts

        Posted 21 April 2010 - 11:32 PM

        Quote:
        Originally Posted by OceanWonderland
        mimi73: HI! I'm getting married at DT on Nov 15, 2010. You are the closest date to me so far (at least that posts on this forum). There is also a November 2010 thread that you should look for, of all the people getting married all over in November.
        What day will you be arriving to DT? If we have similar colors, maybe we can try to go in on chair bows and such.
        Have you bought your flight yet? We already booked the hotel, but we can't seem to find an affordable flight (except on orbitz/expedia/etc), but the direct airline route is $200 more per person! I'm almost about to book on one of those large travel discount sites like orbitz and just take the risk...it seems like it only affects those who need to change/cancel flights and I don't plan on that.
        Hi there!
        We arrive on Nov 13 in the evening. We were lucky and found a great deal with Air Canada Vacations. Since we booked so far in advance (Jan) we paid about $1000 less than what the package is now... THANK GOD!! :)
        I am not too sure if I am going to have chair bows yet, my guy doesn't seem too excited about them.
        When do you and your guests arrive? I am getting pretty excited about everything, but also a bit nervous... reviews lately seem more negative than in the past.
        http://tickers.Ticke....8901/event.png


        Bride and Groom + 42 guests booked!

        #3654 mimi73

        mimi73
        • Jr. Member
        • 282 posts

          Posted 21 April 2010 - 11:40 PM

          Does anyone know the answer to this question.. My MOH will be flying in to DT earlier in the day than the rest of the wedding guests, and she will be bringing the OOT bags for me. I want to get around the $3 fee for 'delivering' the bags to the guests rooms. If she gives the front desk staff the bags will they had them out upon guest check-in? Has anyone done this before?
          http://tickers.Ticke....8901/event.png


          Bride and Groom + 42 guests booked!

          #3655 northernflasher

          northernflasher
          • Jr. Member
          • 499 posts

            Posted 22 April 2010 - 06:24 AM

            Quote:
            Originally Posted by mimi73
            Does anyone know the answer to this question.. My MOH will be flying in to DT earlier in the day than the rest of the wedding guests, and she will be bringing the OOT bags for me. I want to get around the $3 fee for 'delivering' the bags to the guests rooms. If she gives the front desk staff the bags will they had them out upon guest check-in? Has anyone done this before?
            Unfortunateley in my experience I would say its unlikely.
            Our photographer checked in a few days after us and they were a bit off that we asked them if they could hand him a letter when he checked in.

            This was after they said he wasnt booked in at all and just walked off leaving us standing there in a major panic, but more about that in my review....

            My experience was that unless you were checking in or out they are not interested.
            On the other hand concierge were fab and couldnt do enough for you but they sit at a desk on the opposite side of the lobby to check in so they wouldnt be able to give out your stuff either.

            Sorry! If I were you I would think of an alternative or if its too much of a hassle factor in the bell boy costs,could you maybe meet everyone for a welcome drink in the lobby bar and give them out personally?
            Michelle X

            PLANNING THREAD:http://bestdestinati....-thread-58694/DREAMS TULUM REVIEW: MARCH 2010:http://bestdestinati....-2010-a-59147/EXCURSIONS AND SIGHTSEEING REVIEW IN RIVIERA MAYA: MARCH 2010:http://bestdestinati...com/fo...ra-...

            #3656 northernflasher

            northernflasher
            • Jr. Member
            • 499 posts

              Posted 22 April 2010 - 06:24 AM

              Quote:
              Originally Posted by mimi73
              Does anyone know the answer to this question.. My MOH will be flying in to DT earlier in the day than the rest of the wedding guests, and she will be bringing the OOT bags for me. I want to get around the $3 fee for 'delivering' the bags to the guests rooms. If she gives the front desk staff the bags will they had them out upon guest check-in? Has anyone done this before?
              Unfortunateley in my experience I would say its unlikely.
              Our photographer checked in a few days after us and they were a bit off that we asked them if they could hand him a letter when he checked in.

              This was after they said he wasnt booked in at all and just walked off leaving us standing there in a major panic, but more about that in my review....

              My experience was that unless you were checking in or out they are not interested.
              On the other hand concierge were fab and couldnt do enough for you but they sit at a desk on the opposite side of the lobby to check in so they wouldnt be able to give out your stuff either.

              Sorry! If I were you I would think of an alternative or if its too much of a hassle, factor in the bell boy costs. Could you maybe meet everyone for a welcome drink in the lobby bar and give them out personally?
              Michelle X

              PLANNING THREAD:http://bestdestinati....-thread-58694/DREAMS TULUM REVIEW: MARCH 2010:http://bestdestinati....-2010-a-59147/EXCURSIONS AND SIGHTSEEING REVIEW IN RIVIERA MAYA: MARCH 2010:http://bestdestinati...com/fo...ra-...

              #3657 northernflasher

              northernflasher
              • Jr. Member
              • 499 posts

                Posted 22 April 2010 - 06:30 AM

                Quote:
                Originally Posted by absonnek
                Sorry girls, this is gonna get lengthy!
                I just returned last week from my wedding (the Dreams of Love mid priced package, 25 guests), and we were really disappointed in how much they "nickel and dimed" us too. The previous brides who got to bargain or exchange services were lucky. A summary of our "bumps in the road":
                • We paid $150 for the sound system for the ceremony (which lasted 7 minutes by the way) and with the wind and ocean, our guests couldn't hear it any way.
                • Anabel had us pay the day before the ceremony for our "extras" which included 2 kids meals (going rate per hotdog is $25 +tax and service). The kids wanted to go to Explorer's club after the ceremony so we told Anabel they wouldn't need their meals...no refund.
                • They wouldn't allow my hair and make up to be used toward another service.
                • We had our own photographer but the resort's took pics at our rehearsal since 30 were included in the package. They were terrible (did not use the flash and never got a pic of me and my groom).
                • Also, when I had my meeting with her she had decided where our cocktails and our reception would be...no compromising (despite filling out all the paperwork and submitting it on time). Also, don't think you can get out of paying for 2 extra adults for cocktail hour by having it near a bar and saying you'll go get your own drinks. I tried that too.
                • We did not use the 2 boutonnieres for the guys but had to pay full price for bridesmaid bouquets.
                • As for the dress steaming...it came back looking worse than when I sent it. To the point I had tears in my eyes.
                And don't forget the extra $33 for them to receive the package I sent to myself there via FedEx. For an end result of nearly an extra $600.

                For the positives, my flowers were gorgeous. The canopy with white chairs (no bows or flowers!) was beautiful. I got ready in my room while staring at the ocean and watching the crew set up for my big moment. The reception meal was one of the best we had all week. Our real photographer did an amazing job. No one noticed my wrinkled mess of a dress in the wind. I got married to my best friend while surrounded by those who love me (and didn't care about the lack of flowers, bows, dance, etc).

                My advice- keep it simple. And, if the costs related to the legal ceremony bother you, do your legal ceremony at home before you go or after you return. For us, it wasn't worth being legally married in Mexico for 2 days then waiting months on end for the marriage license to file in the US. We vowed ourselves to each other (which mattered to us) and signed the legal stuff when we got home.
                Good luck! Whether you spend your life savings or go as cheap as possible, it will be beautiful.
                Such a shame you had issues during your stay but your honest account will no doubt be of great help to upcoming brides.

                Unfortunateley it does seem as if inconsistencies are still common as we were married a few weeks before you and didnt encounter any of the issues you faced.

                Yet another good reason for as many brides as possible to post reviews and give there differing opinions and experiences. Im gonna start working on mine asap. Will look forward to reading yours soon.
                Michelle X

                PLANNING THREAD:http://bestdestinati....-thread-58694/DREAMS TULUM REVIEW: MARCH 2010:http://bestdestinati....-2010-a-59147/EXCURSIONS AND SIGHTSEEING REVIEW IN RIVIERA MAYA: MARCH 2010:http://bestdestinati...com/fo...ra-...

                #3658 *Krista*

                *Krista*
                • Member
                • 819 posts

                  Posted 22 April 2010 - 11:24 AM

                  Hi ladies, thanks so much for the advice! I'm definitely going to go the free wedding route. Sunbride, in their new wedding guide they actually have pics showing the different setups included in different packages and the free wedding is just the chairs, no gazebo structure at all, not even the wood poles, so Im not sure if they remove it or if they have a different location that doesnt have gazebo poles. mmmm....strange...
                  July 10, 2010 ~ This was the day I married my best friend, the one I laugh with, live for, and love... ~ Mrs. Allen

                  #3659 AchiCAp0547

                  AchiCAp0547
                  • Newbie
                  • 112 posts

                    Posted 22 April 2010 - 02:45 PM

                    Quote:
                    Originally Posted by mimi73
                    Does anyone know the answer to this question.. My MOH will be flying in to DT earlier in the day than the rest of the wedding guests, and she will be bringing the OOT bags for me. I want to get around the $3 fee for 'delivering' the bags to the guests rooms. If she gives the front desk staff the bags will they had them out upon guest check-in? Has anyone done this before?
                    Hi Mimi! I do not know about having the front desk give away your OOT bags, but I did ask Aurora on 7/22:
                    "I would also like to know if, instead of using the bell boys to deliver welcome bags to our guests rooms, if we could deliver them ourselves? Yes it is possible that you deliver it by yourselves." Not sure if that helps, but maybe you could have some of your friends or if ANYONE is coming down with you before the rest of the guests, put them in the rooms for you before everyone arrives... ?? That may save on $$ ( I decided against the OOT bags due to the $ URGH )

                    #3660 mimi73

                    mimi73
                    • Jr. Member
                    • 282 posts

                      Posted 23 April 2010 - 01:11 AM

                      Quote:
                      Originally Posted by AchiCAp0547
                      Hi Mimi! I do not know about having the front desk give away your OOT bags, but I did ask Aurora on 7/22:
                      "I would also like to know if, instead of using the bell boys to deliver welcome bags to our guests rooms, if we could deliver them ourselves? Yes it is possible that you deliver it by yourselves." Not sure if that helps, but maybe you could have some of your friends or if ANYONE is coming down with you before the rest of the guests, put them in the rooms for you before everyone arrives... ?? That may save on $$ ( I decided against the OOT bags due to the $ URGH )
                      Thanks for getting back to me. I will try that... I had just read on other review sites that DT doesn't give out room designations until the guests check in. I guess if that doesn't work then we can give them out some evening, or something. Super frustrating! :)
                      http://tickers.Ticke....8901/event.png


                      Bride and Groom + 42 guests booked!




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