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The new Dreams Tulum thread! (Post all DT Qs&As here)


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#2411 jerzygirl85

jerzygirl85
  • Jr. Member
  • 342 posts

    Posted 08 July 2009 - 04:16 PM

    Hi everyone, I just received an email from Landy enclosing the 2010 wedding guide, I will try and attach it to this post.

    Some of the prices have gone up for the extras which doesn't come as a surprise to me. However, one thing to note is that the guide now says that DT "performs two or three weddings a day". According to Landy's email to me she says this has been there practice for the past 2 years.

    Sunbride, maybe you can have the new guide posted on page 1?

     

     

    Attached Files


    ~~Joanna~~

    Bride & Groom plus 36 booked!

    http://tickers.Ticke....7ca2/event.png

    #2412 northernflasher

    northernflasher
    • Jr. Member
    • 499 posts

      Posted 08 July 2009 - 04:49 PM

      Angruck and Sunbride, great suggestions, two heads are better than one!
      Sunbride do you think we should start this in another thread?

      Suggestions on the following...
      1. Start a thread asking past brides to state the issues they encountered, list the improvements that could have been made to improve their service and give their consent to supply their info to AM Resorts.

      2.We could also have future brides list their concerns.

      3. We could have everyone sign a petition for AM resorts to uphold the stated two weddings per day.

      Not too savvy at this I.T stuff would it be best to do this as a poll format?

      Would we even do it on here. I thought so cos its where a big percentage of the DT brides would be able to get involved but then is it possible to copy and paste it into the Dreams site or into an email format? Also by doing it here is it poss we might cause probs for Forum?

      I really feel we ought to do something but not sure im the best person to lead this little crusade due to my limited I.T knowledge, not passing the buck, just not sure i'd get things done right. I'd be more than willing to help and give full support to someone who knows the best way to get this stuff done?

      Otherwise I will try to get the ball rolling if no-one else wants to take it on.

      Just a note for brides that have not encountered probs and think that this is all a bit OTT or doesnt require them to get involved. I really dont intend to make life hard or reflect badly on the already overworked WC's and DT team whom im sure do their absolute best within the timeframe they have. I just feel that as prospective customers we have a right to question standards and discrepencies and attempt to improve the situation BEFORE we spend our hard earned money. However we wouldnt be able to do this without the help, reviews, input and support from ALL our brides.

      ALL help and suggestions on this matter would be really appreciated.
      Michelle X

      PLANNING THREAD:http://bestdestinati....-thread-58694/DREAMS TULUM REVIEW: MARCH 2010:http://bestdestinati....-2010-a-59147/EXCURSIONS AND SIGHTSEEING REVIEW IN RIVIERA MAYA: MARCH 2010:http://bestdestinati...com/fo...ra-...

      #2413 northernflasher

      northernflasher
      • Jr. Member
      • 499 posts

        Posted 08 July 2009 - 05:05 PM

        Thanks Jerzygirl85 Just read the new 2010 guide. They are def covering their backs with the new wording for approx 2 - 3 weddings per day.... Kinda puts a spanner in the works for our petition!
        Michelle X

        PLANNING THREAD:http://bestdestinati....-thread-58694/DREAMS TULUM REVIEW: MARCH 2010:http://bestdestinati....-2010-a-59147/EXCURSIONS AND SIGHTSEEING REVIEW IN RIVIERA MAYA: MARCH 2010:http://bestdestinati...com/fo...ra-...

        #2414 northernflasher

        northernflasher
        • Jr. Member
        • 499 posts

          Posted 08 July 2009 - 05:09 PM

          Thanks Jerzygirl85 thats so helpful. Just read the 2010 guide and they kind of have their backs covered with the wording..."On Average, dreams hosts 2-3 weddings per day." Kinda blows the petition idea out of the water!
          Michelle X

          PLANNING THREAD:http://bestdestinati....-thread-58694/DREAMS TULUM REVIEW: MARCH 2010:http://bestdestinati....-2010-a-59147/EXCURSIONS AND SIGHTSEEING REVIEW IN RIVIERA MAYA: MARCH 2010:http://bestdestinati...com/fo...ra-...

          #2415 BellaBeachBabe

          BellaBeachBabe
          • Newbie
          • 59 posts

            Posted 08 July 2009 - 06:01 PM

            Hi Everyone!

            Just wanted to know if anyone has a direct e-mail to Armando from Dj Mannia? I have already booked him for my wedding day but I just tried to e-mail him and I got a notification stating the address is no longer valid??

            Thanks in advance!

            Click the image to open in full size.


            #2416 SunBride

            SunBride
            • Sr. Member
            • 1,499 posts

              Posted 09 July 2009 - 12:16 AM

              Quote:
              Originally Posted by jerzygirl85
              Hi everyone, I just received an email from Landy enclosing the 2010 wedding guide, I will try and attach it to this post.

              Some of the prices have gone up for the extras which doesn't come as a surprise to me. However, one thing to note is that the guide now says that DT "performs two or three weddings a day". According to Landy's email to me she says this has been there practice for the past 2 years.

              Sunbride, maybe you can have the new guide posted on page 1?
              Thanks so much for posting the new guide, I have been wondering about it. I will post it on page 1 and read all the info and update everything on page 1. Hopefully I can find the time to do that this weekend.

              Quote:
              Originally Posted by northernflasher
              Thanks Jerzygirl85 thats so helpful. Just read the 2010 guide and they kind of have their backs covered with the wording..."On Average, dreams hosts 2-3 weddings per day." Kinda blows the petition idea out of the water!
              Well I think it's still okay to complain that 3 weddings a day is too much, and to ask that at minimum, they do everything possible to keep the events seperate (i.e. scheduling the ceremonies at different times and locations, etc)

              #2417 angruck

              angruck
              • Jr. Member
              • 248 posts

                Posted 09 July 2009 - 12:26 AM

                Quote:
                Originally Posted by northernflasher
                Angruck and Sunbride, great suggestions, two heads are better than one!
                Sunbride do you think we should start this in another thread?

                Suggestions on the following...
                1. Start a thread asking past brides to state the issues they encountered, list the improvements that could have been made to improve their service and give their consent to supply their info to AM Resorts.

                2.We could also have future brides list their concerns.

                3. We could have everyone sign a petition for AM resorts to uphold the stated two weddings per day.

                Not too savvy at this I.T stuff would it be best to do this as a poll format?

                Would we even do it on here. I thought so cos its where a big percentage of the DT brides would be able to get involved but then is it possible to copy and paste it into the Dreams site or into an email format? Also by doing it here is it poss we might cause probs for Forum?

                I really feel we ought to do something but not sure im the best person to lead this little crusade due to my limited I.T knowledge, not passing the buck, just not sure i'd get things done right. I'd be more than willing to help and give full support to someone who knows the best way to get this stuff done?

                Otherwise I will try to get the ball rolling if no-one else wants to take it on.

                Just a note for brides that have not encountered probs and think that this is all a bit OTT or doesnt require them to get involved. I really dont intend to make life hard or reflect badly on the already overworked WC's and DT team whom im sure do their absolute best within the timeframe they have. I just feel that as prospective customers we have a right to question standards and discrepencies and attempt to improve the situation BEFORE we spend our hard earned money. However we wouldnt be able to do this without the help, reviews, input and support from ALL our brides.

                ALL help and suggestions on this matter would be really appreciated.

                Michelle,unfortunately I am also not IT savvy so I can't head up this task otherwise I would. I will be very active in it though if anyone wants to help out with the technology part.

                I think we should create the forum for reviews---that would be extremely helpful. Let me know how I can help other than IT items :)
                Angela & Chris

                #2418 SunBride

                SunBride
                • Sr. Member
                • 1,499 posts

                  Posted 09 July 2009 - 12:31 AM

                  Just had a read through of the guide, and first all I notice a lot more information and detail (although I still think they could explain the reception stuff better if they clearly stated the policies for each location individually)

                  A few of the changes I notice:

                  • Guests are required to use our on-site photographer/videographer. Samples
                  of their work can be accessed by contacting weddings@ilgruppodigitale.
                  com. Guests must inform wedding coordinator if they choose to bring
                  their own photographer/videographer an additional fee will apply.

                  Hum, this is a big one, I wonder if it's just a day pass or if they will make you pay a higher fee. The wording "required to use" is definitely a huge departure from the old policy. Very disappointing.

                  For the day pass, the cost clarifies the questions we've been having as half day used to mean lunch and supper (no breakfast) but now half day means breakfast and lunch (no dinner) so you have to buy a full day pass for vendors who will be eating dinner at your reception.

                  You now need your birth certificates in addition to your passports (notarized and translated only if divorced)

                  #2419 jerzygirl85

                  jerzygirl85
                  • Jr. Member
                  • 342 posts

                    Posted 09 July 2009 - 10:06 AM

                    I had emailed Natalia about having my own photographer, she said that I would be required to pay for the day pass, however, since I have a TTD session the day after my wedding, I actually booked my photographer a room so they are considered a guest and I do not need to pay any additional fees.
                    ~~Joanna~~

                    Bride & Groom plus 36 booked!

                    http://tickers.Ticke....7ca2/event.png

                    #2420 Chanti

                    Chanti
                    • Jr. Member
                    • 310 posts

                      Posted 09 July 2009 - 12:08 PM

                      Hi everyone, I just got back from DT on Sunday July 6th. We had a great two weeks there! I will be posting a review, will try to do this weekend but ideally was waiting until my pro photos came in. We had a few minor glitches (and I mean really REALLY minor) and were overall very pleased with the wedding and the entire experience. I am really sorry to hear that not everyone had the same experience as we did. I am wondering if the size of the wedding increases the possibility of issues? We were only 13 (including a 1 year old baby) and our 2 photographers (as a side note - I'm sad to see that there is a change in the 2010 guide RE:outside photographers, we LOVED them!)...
                      I'll do my best to write my review ASAP!!!
                      Chantal




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