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#1 TammyB

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    Posted 12 June 2008 - 03:33 PM

    UGH So about 3 weeks ago I ordered 500 business cards for the rescue group (we hand them out at events) so I picked the cheapest shipping method (21 days) well I log into their website today and found out my order was canceled. So I call them, and spoke to a women that said "well we tried to call you" I told her I didn't receive a voice mail, her comment "well we didn't leave a message" OH well there you go, apparently I'm suppose to be a mind reader and know they tried to call. What ticks me off the most is that we have a huge event at the end of the month and we needed those business cards. Now it looks like I'm going to have to hurry and recreate the business cards AND pay extra for the shipping so we have it back in time. UGH maybe I'll try to find a different website.

    #2 Celina

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      Posted 12 June 2008 - 03:34 PM

      That is a bunch of BS! I can't believe they did that! Did they say why it was cancelled?
      "Love is not who you live with...it's who you can't live without"

      #3 Alyssa

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        Posted 12 June 2008 - 03:37 PM

        Tammy - i would make them ship them to me for free and quick! WTF?

        #4 TammyB

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          Posted 12 June 2008 - 03:38 PM

          Apperently their was an issue with the formating or something. What ticks me off is that they should have left a message or sent me an email so that I knew about it LIKE UMMM 3 WEEKS AGO...

          #5 Christine

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          Posted 12 June 2008 - 03:39 PM

          did they explain why there was no message left, that is crazy...can you just go to kinkos?
          Christine + Will (married 7/20/07) + Ainsleigh (born 6/25/08) + Nolan (born 11/9/10) + Delaney (born 12/31/13) = One Very Happy Family!

          #6 jajajaja

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            Posted 12 June 2008 - 03:40 PM

            OMG Tammy. THere is NO excuse here that is acceptable. I"m sorry but I deal with customers ALL DAY and I always leave a message. Such BS. Otherwise how are they suppose to know to call back?
            Happily married since 2008

            #7 TammyB

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              Posted 12 June 2008 - 03:48 PM

              Nope the women just said that their was no message left. Seriously, who doesn't leave a message? I mean even more so when an order needs to be canceled? Plus you have to use your email address to place the order so I seriously don't get why they didn't even send me an email. I'm so beyond ticked right now, I'm looking at pricing with MPix for business cards right now, I don't have a custom design I design it on the site so I need a website that allows me to do that.

              #8 Yvette

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                Posted 12 June 2008 - 03:51 PM

                that is so stupid. i don't understand how some businesses function on a daily basis.

                #9 DreaW

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                  Posted 12 June 2008 - 03:51 PM

                  Tammy I can relate, MyPublisher did the same thing to me but it was for Mother's Day. Well they didn't contact me or email me to tell me my order was cancelled....I raised all sorts of hell, spoke to the manager and such....at the end I ended up getting two free books and free shipping.
                  I would call and talk to the manager

                  #10 cheese_diva

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                    Posted 12 June 2008 - 03:52 PM

                    I'm very surprised to hear that. Their customer service is usually so much better. I googled "free business cards" and different sites came up...

                    123Print: Business Cards $4.95 and Custom Printing
                    Free Business Cards - PrintsMadeEasy.com
                    FREE Business Cards Creator Create and Print Business Cards Online

                    I believe all three of them let you build the card on their site. HTH
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