Jump to content

Photo

Gran Bahia Principe Akumal/Tulum/Coba - POST HERE!


  • Please log in to reply
8083 replies to this topic

#7421 MrsPike

MrsPike
  • Newbie
  • 3 posts

    Posted 25 September 2013 - 09:33 AM

    I have been to Don Pablo. I got engaged there. It was fabulous food and a really nice setting I would recommend that if you opt out of Mexican!



    #7422 futuremrswarner

    futuremrswarner
    • Jr. Member
    • 360 posts

      Posted 26 September 2013 - 08:48 AM

      This is getting frustrating seeing all these posts on the forum about the resort not letting people do this and bring that. I've been dealing with Jazmin, and she's been pretty good so far with responses. My weddings is 1.5 mths away, and I have most of the things planned now with her, and I have emails printed out to document everything she said that was ok. I've placed deposits for DJ Bob and the make-up artist about 6 months back, and Jazmin confirmed it was ok. I will definitely make a scene if they reject them. As for the photographers, I am paying for a friend to stay in the resort for 5 days, and Jazmin just told me to email Arrecife Studios about it. They havent responded to my email at all, so I'm going to have to talk to Jazmin again maybe.

      #7423 lgerry

      lgerry
      • Jr. Member
      • 349 posts
      • Wedding Date:January 15, 2014
      • Wedding Location:Gran Bahia Principe Akumal, Riviera Maya, Mexico

      Posted 27 September 2013 - 06:29 AM

      Well, after emails from both my TA as well as reps from Air Transat and a "not so nice" phone call to the resort from my TA yesterday morning, we finally got some answers from Paloma via email last night. This is her reply regarding our concerns over allowing external vendors onto the property:

       

      Hola Liz

      In case you want to bring an external supplier for hair & make up - the regular procedure is to pay a day pass for each person that comes to the Hotel
      Nowadays the cost of the day pass is of 90 usd - ( this has always been the policy for externalsuppliers like hair & make up)

      What we cannot acept ( mandatory) - no local external photgraphers are allowed 

      I enclose options & costs for private events


      Kind regards


       

      So, good news that hair/make-up vendors are allowed!! The prices she sent me for the reception details are still 2013 so I'm not sure if they'll try to hike them up for our wedding in Jan, but since it's only 3.5 mths away and she JUST sent these prices. I'm taking these as the prices we will be charged and raise a stink if they try to jack them up on us.



      #7424 sarakelz

      sarakelz
      • Newbie
      • 34 posts
      • Wedding Date:January 30, 2014
      • Wedding Location:Akumal Beach, Mexico
      • LocationGrand Bahia Principe Coba

      Posted 27 September 2013 - 01:20 PM

      I am also having trouble getting any communication from Arrecife!


      I requested package pricing from them back in March. The first response I got back from them was in July, basically telling me I had to use them exclusively and that they wouldn't be releasing pricing for 2014 until August/Early September.
       

      So I emailed again at the end of August and again last week and not even a response from them.

       

      Its frustrating that we HAVE to use this photography company but yet the customer service is terrible and they won't release any pricing so that we can budget for it. 



      #7425 gemma2014

      gemma2014
      • Newbie
      • 34 posts

        Posted 27 September 2013 - 10:55 PM

        Hello brides to be's, I'm getting married at the end of January with my date confirmed but no time arranged yet! I'm getting really concerned as I've emailed them four times in six wks and nothing! I cant send invites with no time. Any advice? The last email was quite pushy and said I was not happy with the communication! I'm not enjoying wedding planning as I'm not getting anywhere :-(

        #7426 sarakelz

        sarakelz
        • Newbie
        • 34 posts
        • Wedding Date:January 30, 2014
        • Wedding Location:Akumal Beach, Mexico
        • LocationGrand Bahia Principe Coba

        Posted 28 September 2013 - 04:24 PM

        welcome gemma!

        I am also getting married at the GBP at the end of January.

        Which hotel are you getting married at?



        #7427 lgerry

        lgerry
        • Jr. Member
        • 349 posts
        • Wedding Date:January 15, 2014
        • Wedding Location:Gran Bahia Principe Akumal, Riviera Maya, Mexico

        Posted 28 September 2013 - 04:28 PM

        So happy to say that we have finally had first contact with Eugenia!! She emailed us last night with forms to complete with info and our restaurant/menu choices... what a relief!! 



        Hello brides to be's, I'm getting married at the end of January with my date confirmed but no time arranged yet! I'm getting really concerned as I've emailed them four times in six wks and nothing! I cant send invites with no time.
        Any advice? The last email was quite pushy and said I was not happy with the communication!
        I'm not enjoying wedding planning as I'm not getting anywhere :-(

         

        I feel your pain!  We weren't getting anywhere either, then we got our TA to email and phone down there and communication has become better now. If you are working with a TA you could try having them contact the WC...



        #7428 gemma2014

        gemma2014
        • Newbie
        • 34 posts

          Posted 29 September 2013 - 09:19 AM

          welcome gemma! I am also getting married at the GBP at the end of January. Which hotel are you getting married at?



          #7429 gemma2014

          gemma2014
          • Newbie
          • 34 posts

            Posted 29 September 2013 - 09:30 AM

            welcome gemma! I am also getting married at the GBP at the end of January. Which hotel are you getting married at?

            Hiya, were getting married in akumal on 25th January, we've been there before and it's lovely! Which date are you getting married? Same hotel?

            #7430 gemma2014

            gemma2014
            • Newbie
            • 34 posts

              Posted 29 September 2013 - 09:35 AM

              I feel your pain!  We weren't getting anywhere either, then we got our TA to email and phone down there and communication has become better now. If you are working with a TA you could try having them contact the WC...

              Thanks for the advice, I'm definitely going to contact our ta as I need to sort invites!




              0 user(s) are reading this topic

              0 members, 0 guests, 0 anonymous users