I have my conf. number and date saved for march 2,2012 but they haven't sent meeh any info....so I'm basically in the dark about anything that isn't already on their website! i want to get started on my save the dates but I don't want to get them all done (I'm DIY boarding passes!!) and then have something not work out =( how long before your date did you actually get to talk to someone.....? Also i think that the "free" for 25 rooms booked is that you get a free unlimited event and a room upgrade and i think 7 days free....the wedding is complimentary if you stay there 7 days too or you can upgrade to other packages.....we decided on saving the money for a private event....hoping to get enough people so that we don't have to even do that!!! I'm so stoked and it sucks because its over a year away and flights ain't even out yet! I'm such a planner that it is driving meeh nuts I'm on hold here! BTW i think the grand opening was yesterday! be interesting to see if the reviews get better soon! soft openings are hard to judge..... keep meeh posted girl!!!