We are currently planning a wedding at Secrets Capri Riviera Cancun for November 2014 and have been since around January.
Our coordinator has sent us some options, but hasn't been efficient with the information that we provide her at all, actually I would label her closer to incompetent.
We stated in our e-mails several times that we would be getting legally married here, and would only be doing a symbolic ceremony there. When she finally confirmed our date with us, she posted us as a legal ceremony!
We had to send her our deposit forms three times before she confirmed, and since we sent in our forms, but she didn't recieve them before the "due date" we didn't qualify for a special that we wanted.
It usually takes me sending multiple e-mails over the course of a week and a half or so for her to respond...
I've already had to switch hotels because of mis communication, and I started sending my e-mails to her in spanish to make sure she understands-
Does anyone have any suggestions on how to deal with this type of situation? I have less than 6 months left to plan and I'm starting to get nervous. she hasen't even sent me information on my options for music etc.(shes only sent me the boquets packet and forms for deposit so far..)
Signed Discouraged bride-