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Azul Fives Brides 2015

Cancun Riviera Maya

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#411 ccphu

ccphu
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  • 21 posts
  • Wedding Date:May 23, 2015
  • Wedding Location:Playa del carmen

Posted 15 October 2014 - 07:53 AM

@ccphu - When I go in a few weeks for our wedding, I'll let you know about how many string lights you need and stuff too. My TA also is covering my wedding make-up, hair and rehearsal make-up and hair. She also got me upgraded from a regular room to a roof top one bedroom suite. And she also helped me convince them to waive the sky deck fee. Oh and she also got me a new WC who has rocked! She's not with Karisma. She's with Lomas and the hotel so she's been so great. I hear back from her in a few hours and she updates my detail sheet and sends it to me every time she makes a change. She's going to be at our meeting at the hotel too, which is nice. So my TA has rocked.

 

I'll let you know about the lights for sure!

@khmciver Thank you!! that info will definitive help to know how many string lights i need.  :)

I'm going to ask my TA if i can switch my WC. It is very frustrating not getting the right answer or have to wait days/weeks to hear back from her. 



#412 kmk2016

kmk2016
  • Moderators
  • 1,468 posts
  • Wedding Date:February 29, 2016
  • Wedding Location:Azul Sensatori- Riviera Maya
  • LocationCalgary Canada

Posted 15 October 2014 - 08:35 AM

The hair makeup package is free to anyone using a GI certified agent, as is the room upgrade. You just need to ask.

#413 ccphu

ccphu
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  • 21 posts
  • Wedding Date:May 23, 2015
  • Wedding Location:Playa del carmen

Posted 15 October 2014 - 01:43 PM

The hair makeup package is free to anyone using a GI certified agent, as is the room upgrade. You just need to ask.

@kmk2016 i just spoke with my TA and she told me I can only chose one of the three perks they offer. Cocktail hour, Bridal spa package, or Photo credit. I'm not sure if this is how it works with all TA or it is just mine that doesn't want to give me any more perks.  :mellow:

The only room upgrade she can offer is a first floor one bedroom suite close to the pool. 


Edited by ccphu, 15 October 2014 - 01:58 PM.


#414 sbjzmex

sbjzmex
  • Newbie
  • 22 posts
  • Wedding Date:May 15, 2015
  • Wedding Location:Azul Fives - Riviera Maya
  • LocationNew York

Posted 15 October 2014 - 06:35 PM

@ccphu - When I go in a few weeks for our wedding, I'll let you know about how many string lights you need and stuff too. My TA also is covering my wedding make-up, hair and rehearsal make-up and hair. She also got me upgraded from a regular room to a roof top one bedroom suite. And she also helped me convince them to waive the sky deck fee. Oh and she also got me a new WC who has rocked! She's not with Karisma. She's with Lomas and the hotel so she's been so great. I hear back from her in a few hours and she updates my detail sheet and sends it to me every time she makes a change. She's going to be at our meeting at the hotel too, which is nice. So my TA has rocked.

 

I'll let you know about the lights for sure!

So jealous-  I wish my TA was as helpful as yours!  The agency we have been using has barely helped at all and even argued with me when I questioned some of the crazy fees/prices for the wedding and said that no fees could be waived.  



#415 kellymenning

kellymenning
  • Site Supporter
  • 150 posts
  • Wedding Date:November 1, 2014
  • Wedding Location:Playa Del Carmen, Mexico
  • LocationHouston, TX

Posted 15 October 2014 - 06:58 PM

It's probably only because my TA has had numerous weddings down there and she goes to them all. She knows everyone there really well. She is going Wednesday-Sunday my wedding week to help me with stuff. And to be my point of contact in case my guests need anything. So that will help me a lot!!

Wedding Date: November 1, 2014
Wedding Location: Azul Fives Hotel in Playa del Carmen

Photographer: Photos in Cancun - Derek Campbell
http://www.photosincancun.com

Decoration Rentals: Love & Lace Wedding Decor
https://www.facebook...oveandlacedecor


#416 reynbow

reynbow
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  • 36 posts
  • Wedding Date:February 14, 2015
  • Wedding Location:Azul Fives
  • LocationWashington, DC

Posted 15 October 2014 - 09:02 PM

@kmk2016 i just spoke with my TA and she told me I can only chose one of the three perks they offer. Cocktail hour, Bridal spa package, or Photo credit. I'm not sure if this is how it works with all TA or it is just mine that doesn't want to give me any more perks.  :mellow:

The only room upgrade she can offer is a first floor one bedroom suite close to the pool. 

I'm in the same boat, @ccphu.  I picked the bridal spa package as my perk and I'm not able to get upgraded to a sky suite, so we're going to pay for it on our own.



#417 LuisaB

LuisaB
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  • 4 posts
  • Wedding Date:June 21, 2015
  • Wedding Location:Azul Fives, Riviera Maya

Posted 16 October 2014 - 05:43 AM

My TA told me the only perks were free cocktail hour, bridal spa or photocredit as well. She never mentioned a free room upgrade. Is everyone getting a free room upgrade from their TA? if so, im gonna have to harass mine lol.

@khmciver how were you and your TA able to get sky deck fee waived? im having about 100 guests and was thinking of trying tio get that waived or the complimentary fee waived since I wont qualify because imnot staying 7 nights in a 1 bedroom suite.



#418 ccphu

ccphu
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  • 21 posts
  • Wedding Date:May 23, 2015
  • Wedding Location:Playa del carmen

Posted 16 October 2014 - 06:21 AM

I'm in the same boat, @ccphu.  I picked the bridal spa package as my perk and I'm not able to get upgraded to a sky suite, so we're going to pay for it on our own.

I guess it depends on the number of guest you have and also your TA.


Hello,

Does anyone has pictures of the garden?? I'm planning to have my reception there and my WC sent me only two pictures and you can't even see the whole garden. :(  i want to know hum much space does the garden has and make sure that i can hang some string lights. 


Edited by ccphu, 16 October 2014 - 06:25 AM.


#419 reynbow

reynbow
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  • 36 posts
  • Wedding Date:February 14, 2015
  • Wedding Location:Azul Fives
  • LocationWashington, DC

Posted 16 October 2014 - 06:28 AM

When I asked my TA about it, she said I don't get as many perks since my wedding is in February which I guess is the start of high season, and it's on a Saturday.  So it sounds like if you get married in the Fall or in low season, there are more perks since they have less weddings at this time.  But yeah, @kmciver lucked out on her TA. 



#420 LuisaB

LuisaB
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  • 4 posts
  • Wedding Date:June 21, 2015
  • Wedding Location:Azul Fives, Riviera Maya

Posted 16 October 2014 - 06:34 AM

Those having reception on beach..... are you getting a dance floor and tent? are these necessities? everything is so expensive!!







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