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Getting married at tHe Hard Rock Cancun

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#1 GadyInc

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    Posted 07 February 2013 - 01:59 PM

    Hey Ladies, 


    I have been having so much trouble, finding any information on the Hard Rock Cancun Hotel since renovation was finished. If anyone knows or has any recent info please send my way , any advice experiences...etc


    My experience so far is Miami wedding dept is pretty much clueless about everything! Janessa Lopez my 2nd wedding coordinator (maggie was fired) I went through is very responsive but they cannot get very in detail. Now that its less then 30days before my wedding my coordinator in Mexico Cyntia is not consistent with getting back to me. I cant even get her to call me back and now i have to deal with millions of email threads to get my questions answered.



    My experience so far is that they will charge you extra for anything and everything including seating cards and table numbers just for them to put it on the table will cost be $100. fee. i have also learned" nothing is guaranteed" until you get there, its their favorite response! My parents are also premiere members of the palace resorts and they have not done anything to be more accomadating which supposedly they promise with your membership!



    I would deftly recommend if you are planning a wedding there to go before wedding, because its different than when you go their for a vacation. I regretfully didnt get a chance to do! Now it will all be a surprise , the only thing i know is what my ceremony collection will look like (white rosette). 


    I am excited to have a beach wedding , i think it will be beautiful my photographers i have chosen are :


    DEL SOL - they are super communicative!!! They call they email, they take surveys to get to know you!


    ~ Gady

    #2 TammyWright


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    Posted 08 February 2013 - 08:59 AM



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    #3 curlygirlnpearl

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      Posted 03 April 2013 - 08:27 AM

      I'm also looking at getting married at the Hard Rock Cancun! I wished there were more of us on here :( I'm having a hard time really settling on this hotel because I can't find any other brides! I'm looking at May 3, 2014! 

      #4 mavgpa

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        Posted 05 April 2013 - 08:03 AM

        I booked my wedding for February 2014 at the Hard Rock Hotel.  I really like the fact that I can communicate with a wedding coordinator in Miami versus out of the country.  I have had a great experience so far I like that they offer so many complimentary events if you have a certain amount of guests.  The hotel is beautiful and they offer my guests resort credits!!!

        #5 tanyalaneh

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          Posted 17 April 2013 - 12:58 PM

          We are getting married at the Hard Rock Cancun in August of 2013.  I wish there were more reviews and such on here, but I understand that it is pretty new and there are very few.  So far I have had good communication with the wedding planner in Miami.  If anyone has any advise for this resort, I'd love to hear it.   

          #6 tthayer2

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            Posted 18 April 2013 - 05:28 PM

            Hi there!  I have booked my May 2014 Wedding at the hard rock hotel cancun. Mine is on May 17th, 2014.  I was confident choosing this resort because I have been there a couple years ago when it was Cancun Palace.  The same people own it, and just transformed it into a newer, more hip vibe.  Same great food, and top shelf alcohol available.  The resort credits are a great perk for the guests too!   They have wedding coordinators based out of Miami which makes it easier to communicate with them.  I think you get one at the resort assigned to you a month in advance, but by then you should have most things already set up with the miami coordinator so not much left to do but meet the new person when you get there and give them all your stuff to set-up how you'd like.  I hope it's that easy anyways!  I figure if something goes  a little wrong... who cares, I'm on a beach with the people I love!  =)

            #7 Lindz1983

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              Posted 20 April 2013 - 08:19 AM

              I have also booked my wedding there for Feb 2014!  I haven't planned much yet other than the date and the time! Looking forward to it!

              #8 Jessica Lerda

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                Posted 24 April 2013 - 10:27 AM

                Hi, Hard Rock is one of my favorites I have found during my resort research for my wedding in either April or May 2014...if I book there I will keep you all posted.  Would like to follow to see any new info...good luck to you all :)

                #9 AlionaB2

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                Posted 28 April 2013 - 06:38 PM

                hello ladies!

                I just booked my wedding at Hard Rock Cancun for June 2014!

                we got a great deal with the travel agent, plus all the perks you get for booking here (resort credits) and group functions included were the reasons why we chose this resort. The Wedding packages are great and and sure it will turn out beautiful because the property and beach look fabulous!

                i found a couple of reviews here under the hotel reviews section, it is  a newer property so there were only 3 when i checked but they all have very positive comments. 

                #10 Moments That Matter

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                  Posted 29 April 2013 - 02:58 PM

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