Hey Ladies, I have been having so much trouble, finding any information on the Hard Rock Cancun Hotel since renovation was finished. If anyone knows or has any recent info please send my way , any advice experiences...etc My experience so far is Miami wedding dept is pretty much clueless about everything! Janessa Lopez my 2nd wedding coordinator (maggie was fired) I went through is very responsive but they cannot get very in detail. Now that its less then 30days before my wedding my coordinator in Mexico Cyntia is not consistent with getting back to me. I cant even get her to call me back and now i have to deal with millions of email threads to get my questions answered. My experience so far is that they will charge you extra for anything and everything including seating cards and table numbers just for them to put it on the table will cost be $100. fee. i have also learned" nothing is guaranteed" until you get there, its their favorite response! My parents are also premiere members of the palace resorts and they have not done anything to be more accomadating which supposedly they promise with your membership! I would deftly recommend if you are planning a wedding there to go before wedding, because its different than when you go their for a vacation. I regretfully didnt get a chance to do! Now it will all be a surprise , the only thing i know is what my ceremony collection will look like (white rosette). I am excited to have a beach wedding , i think it will be beautiful my photographers i have chosen are : DEL SOL - they are super communicative!!! They call they email, they take surveys to get to know you! ~ Gady
Hey Ladies, I have been having so much trouble, finding any information on the Hard Rock Cancun Hotel since renovation was finished. If anyone knows or has any recent info please send my way , any advice experiences...etc My experience so far is Miami wedding dept is pretty much clueless about everything! Janessa Lopez my 2nd wedding coordinator (maggie was fired) I went through is very responsive but they cannot get very in detail. Now that its less then 30days before my wedding my coordinator in Mexico Cyntia is not consistent with getting back to me. I cant even get her to call me back and now i have to deal with millions of email threads to get my questions answered. My experience so far is that they will charge you extra for anything and everything including seating cards and table numbers just for them to put it on the table will cost be $100. fee. i have also learned" nothing is guaranteed" until you get there, its their favorite response! My parents are also premiere members of the palace resorts and they have not done anything to be more accomadating which supposedly they promise with your membership! I would deftly recommend if you are planning a wedding there to go before wedding, because its different than when you go their for a vacation. I regretfully didnt get a chance to do! Now it will all be a surprise , the only thing i know is what my ceremony collection will look like (white rosette). I am excited to have a beach wedding , i think it will be beautiful my photographers i have chosen are : DEL SOL - they are super communicative!!! They call they email, they take surveys to get to know you! ~ Gady