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2013 Gran Caribe Real/ Royal Cancun Brides

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#271 mizpriya

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    Posted 04 January 2013 - 12:08 PM

    Elsa is my WC too! Didn't know she was on vacation. Would've been nice if she let me know considering I have been waiting for her to get back to me.

    #272 Alicia415

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    • 54 posts

      Posted 04 January 2013 - 12:20 PM

      Well at least you know not to expect a response anytime soon:) She has just been getting more and more delayed with responding to things

      #273 ornxoxo

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      • 177 posts

        Posted 04 January 2013 - 01:01 PM

        My first set of questions went out....we'll see how long of a response it would take during the pre-deposit.  ::crossing fingers::

        #274 Emily11386

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        • 245 posts

          Posted 04 January 2013 - 01:37 PM

          No, Claudy Che is my coordinator and it almost always takes her at least a week to respond though she has her hours posted and works 6 days a week 8 hours a day..lol. I contacted her supervisor to ask what the response time should be and she said 48 hours. She told me she would talk to Claudy but it hasn't gotten any better.
          May 10, 2013 at The Gran Caribe Real/ Royal Cancun
          33 adults (including bride & groom) and 3 kids booked!

          #275 LoriGran

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          • Wedding Date:July 25, 2014
          • Wedding Location:Rivera Maya
          • LocationMexico

          Posted 04 January 2013 - 02:08 PM

          Yay sooo excited I heard back from them already and I put in the request last night!!! Patricia Romero responded ... Has anyone ever worked with her?

          #276 Christen Jean

          Christen Jean
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            Posted 04 January 2013 - 02:30 PM

            I originally worked with Patricia and then she handed me off to Claudy.  I had about a 48 hour wait time for responses from Claudy too.  Even during critical things like last minute package changes...  Diana is my onsite WC now and she had been  MUCH faster-  24 hours or so and answers every question. 

            #277 TammyWright


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            • Wedding Location:Dreams Los Cabos

            Posted 04 January 2013 - 02:36 PM

            Originally Posted by oohuyenoo 

            Hello all,

            I'm new here, just finished reading 27 pages of the forum. lol. OMG and I'm freaking out.

            My fiance and I have finally decided on a date for our wedding and came across Royal Playa del Carmen for our wedding and found this forum by accident and I'm so glad I did. We have not yet have anything plans and we want to get marry in November. Anyone know of how the weather is around this time at the Royal? So far I just started looking for my dress and send out my save the date and looking at invitations. We just found the Royal and definitely plans to have our wedding here if we can book a date (fingers cross). 


            Emily, if you don't mind, I noticed you are from Boston, I'm also around the area, who do you use as a travel agent to help with our guests travel. 


            Would you mind telling me your plans (check list) that you have of what to do first so on so forth? OMG. I feels like I'm so behind. lol. 


            You might want to try one of the TA Wendy.  We Specialize in Destination weddings and she is our Royal Specialist.  She is one of their top agents and we have great connections with that resort.  We are about to schedule the Royal PDC wedding webinar and we are able to offer upgrades and amenities that are exclusive to us.  You can contact us HERE!


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            #278 LoriGran

            • Jr. Member
            • 339 posts
            • Wedding Date:July 25, 2014
            • Wedding Location:Rivera Maya
            • LocationMexico

            Posted 04 January 2013 - 05:09 PM

            Past Brides and Future Brides, Can you tell me what are the options to have an outside reception at the Gran Caribe? Pictures would be GREAT!!!

            #279 mikeiram

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            • 37 posts

              Posted 04 January 2013 - 11:15 PM

              I just put my deposit down and Katie Is my WC. So far she has been pretty good with responding to my emails and phone calls. I know right now she is out until Monday.

              #280 wedding14

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              • 14 posts

                Posted 04 January 2013 - 11:30 PM

                Does anyone know if we booked prior to dec 2012 if we get the tiffany table runners and has anyone seen a picture? my colors are tiffany blue so it would work perfect!

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