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2013 Gran Caribe Real/ Royal Cancun Brides


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#1231 gs38

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    Posted 22 August 2013 - 02:13 PM

    Kelly718, Thats good to know. Can I ask what is a sand ceremony?

    No- we got married in NY and used a secular officiate in Meixco and had a  symbolic ceremony. Basically they say the same thing as a minister it just isn't "legal". We also added a sand ceremony.



    #1232 monicamb

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      Posted 22 August 2013 - 06:12 PM

      Sea food soup for sure. 



      #1233 BridetobeABCD

      BridetobeABCD
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        Posted 22 August 2013 - 08:07 PM

        We just got back from The Royal last night and we did one of those presentations to purchase what is similar to a time share and during this they do confirm that they have joined with Hyatt and will be rebranding The Royal, not the gran Caribe.

        Hi! Can you provide any more details? When did they say this would take place ? So will the royal and the gran caribe not be sister resorts anymore? Does this mean that guests who have reserved the higher suites at the gran caribe won't be able to go to the royal? Will royal guests be able to go to the gran caribe ? Will any renovations be done? :(

        #1234 Kelly718

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          Posted 23 August 2013 - 09:38 AM

          Im sure if you call The Royal they can give you more details. Honestly I was not paying attention, we just wanted to leave. As it is now guest at Gran Caribe can not go to The Royal, only guest who stay at The Royal can go to the Gran Caribe. We had a guest at The Gran Caribe in the best room they have ( they went with kids) and they were unable to come to The Royal only for the wedding 1/2 before and 1/2 hour after so we went to visit them one day.

           

          A sand ceremony is pretty simple- she said a few lines and we just poured sand into something I had brought.

           

          For those of you who have a smaller wedding and prefer a private reception in AC- and you might want to consider that it is hoot outside when your dancing. We had our wedding in the Real Club Lounge. Not all WC tell you about this wedding location, but it was amazing!! It has a terrace that over looks the bay side and we had our cocktail out there. Our wc did not tell us about it, I found it by looking through pictures on trip advisor. Id also suggest the Villas gazebo - its more private and NOT on top of the pool like the other gazebo- again not all wc tell you about that gazebo. Also go for the light up dance floor $700 very well spent!!!!

           

          I will say that their was one thing I was extremely  disappointed with: we upgraded to a presidential suite when we got there. The day AFTER our wedding they called the room 4 times, I finally pick up the phone thinking one of our 30 guest was hurt (keep in mind this is now our honeymoon day ) and it was the front desk and they tell us we need to change rooms their has been a glitch! This is how they tell their guest they need to change rooms?? So I go down stairs demanding to speak to the manager instead Roxana Mota sits us down and tells us again shes so sorry they need our room- my husband nearly lost it, I cried and after 2 times coming back out to us all of the sudden it was OK - we can keep our room!!! Finally the manager comes our bc I was disgusted that's how they treat their guest who had 30 guest and just paid for a wedding!! He tells me it was suppose to be an optional move and offered us a bottle of champagne- hellooo that's included anytime you want it! He was cold and useless- I will also be writing this on trip advisor.

           

          THEN- for anyone who books on expedia or anywhere and you book the normal jr suite with one kig bed- they tell you they don't have it upon check in- you have to upgrade to oceanfront jr suite- BULLSHIT- they are ALL oceanfront. Granted only $10 more a day but still- a scam!!! That is my only complaint about this hotel!! 

           

          The wedding was amazing tho- from start to finsh. Diana did an amazing job and never said no to anything I requested.



          #1235 MrsWilletteToBe

          MrsWilletteToBe
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          • Wedding Date:February 8, 2014
          • Wedding Location:Cancun, Mexico
          • LocationDenver, CO

          Posted 23 August 2013 - 09:23 PM

          Originally Posted by Emily11386 

          http://www.hotelchat...orts_Will_Be...

          I'm wondering if anyone else saw this...

           

           

          I am literally having a panic attack over this.  I've already contacted my WC and my travel agent and hopefully someone will have more info by tomorrow. If the Gran Caribe and The Royal will no longer be sister properties, what will this mean for us?? Will the reciprocity that we thought our guests would have not be available anymore? I’m completely worried now that we will not be able to go to Gran Caribe and hang out with our guests who are staying over there as we had originally thought, and we have many guests staying over there, particularly all of our family. 



          #1236 MrsWilletteToBe

          MrsWilletteToBe
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          • LocationDenver, CO

          Posted 24 August 2013 - 01:07 PM

          I spoke with my WC, Katia, this morning and she assured me that nothing will change in terms of the weddings that are already booked, that with the buyout, Real Resorts made it as part of the agreement that all wedding contracts will be honored as they are. She also said she would have her supervisor write to me on Monday to explain what exactly is going to happen with this Hyatt thing.  That made me feel a bit better, but I'm still uneasy. 



          #1237 MOrdonez

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            Posted 25 August 2013 - 08:44 AM

            Originally Posted by MrsWilletteToBe 

            I spoke with my WC, Katia, this morning and she assured me that nothing will change in terms of the weddings that are already booked, that with the buyout, Real Resorts made it as part of the agreement that all wedding contracts will be honored as they are. She also said she would have her supervisor write to me on Monday to explain what exactly is going to happen with this Hyatt thing.  That made me feel a bit better, but I'm still uneasy. 

            Thanks so much for the update!!!!   



            #1238 krswanson1

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              Posted 26 August 2013 - 05:43 PM

              I have contacted Katia as well as my travel agent regarding the rebranding. I have also reached a contact with Hyatt corporate office to try to get some answers. According to the royal they will be sending out their formal press release soon. The Hyatt lady did say she thinks its only the royal being rebranded at this time and it will undergo some construction but did not specify. I am continuing to work with both the royal and Hyatt to get my questions answered and will keep the forum posted. Real resorts did reassure my travel agent that all contracts and privileges will be honored but I'm yet to see this in writing

              #1239 LucyLuckyToes

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                Posted 27 August 2013 - 09:21 AM

                Hi all, I got in contact with WC and Hyatt for info...they said nothing should change and they would get back to me with further details in a few days.. I will update everybody as soon as I get it...but don't freak out..YET

                #1240 krswanson1

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                  Posted 28 August 2013 - 07:28 PM

                  Ok friends here us the update: the royal/gcr will be contacting brides soon. All real properties gave been sold to another company. The royal is the only one being rebranded by Hyatt and going thru a name change. There will v construction from now thru nov 15th of this yr but it will consist of fairly minor stuff like new lighting, bed spreads, curtains, dishwater etc. all ability to go between resorts will stay the same. I was reassured by management with the new owners that all contracts are honored and they want us all to know they will make sure our weddings are great. So! Isn't as bad as I initially feared.




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