Hey girls, we got our video and photos back from the resort and I'll just say that I highly recommend you use an outside photographer. Our package included 25 photos so although we booked someone else to take pictures, we still had some from the resort photographer. The snap shots our guests took were much better and I didn't even bother to pull them off of the CD.
We also got the video and it could be the circumstances behind our wedding but we didn't think it was worth the money, and the videographer was sort of a jerk. He was very in our faces when my husband was sick after the ceremony and I was clearly upset and trying to take a moment away from the crowd to compose myself. I had to actually ask him to give me some space at one point. I get that's his job, but he was blatantly rude to us at a couple of points, kind of as if he was laughing at our situation...
Anyway, there were parts of the video they clearly should have edited out where we look terrible. My husband is clearly trying to keep it together at one point and not be sick, and instead of showing me, the priest or the crowd, it's just zoomed in on my husband looking like he is about to pass out or something. Instead of editing around what happened, they built up the drama of it. Clearly that is not how we want to remember our wedding. Obviously had our wedding not gone so horribly, the video wouldn't have shown this, but besides that the quality was just kind of so-so. My advice would be if you really want the lowest cost video, and just the basics, the $500 package is fine but adjust your expectations. If you are thinking about going to the higher packages and spend $1000+ anyway, and the video is important to you, I'd probably suggest going to an outside videographer.
Hopefully this is helpful.