Ok, so Iâ€™ve been trying to keep my cool, but Iâ€™m getting SUPER frustrated with our Moon Palace wedding coordinator. It has now been THREE WEEKS since I contacted her, and despite follow up emails, phone calls placed by my TA, follow-ups through their own employees to her, I have still heard NOTHING. We are under a month from the big day.
I canâ€™t book our group excursions, and Iâ€™ve heard that they all fill up super fast. I canâ€™t buy linens as no one will tell me their table sizes, and they chard FOUR TIMES the purchase price to rent them!!
I canâ€™t find the contact number for their onsite Kodak department who do the videography to get information and decide if I want to use them or an outside vendor or nothing at all.
I keep hearing how theyâ€™re totally awesome while youâ€™re there, but at this point, I am not pacified by this news AT ALL.
I really really really donâ€™t understand why they even bother telling you that their wedding coordinators will contact you 3 months prior to your wedding when they are totally unresponsive anyway. It would be so much nicer if they just told you that everything would be taken care of when youâ€™re there and never bothered contacting you in the first place.
I am generally a super mellow person, but it's no wonder I was in urgent care on Wednesday due to mind-numbingly painful heartburn. I donâ€™t know how Iâ€™m ever going to be able to be nice to our wedding coordinator when we meet her face to face. Furthermore, now Iâ€™m worried that my attempts to chase her down will piss her off and lead to her being as useless on site as she is via email.
Ok. Now I feel better. Thanks for listening. J