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ROR Brides (Riu Ocho Rios)

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DANIELLE03

DANIELLE03

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Originally Posted by Lucy79 View Post

 

That's so horrible! Its a huge resort I'm sure they can accommodate 10 extra people for one day. And to have to wait until the day of the wedding to get an answer is totally ridiculous.  I do not blame you for looking elsewhere, I would have done the same.

I know right! AND its not like they are going to be going to all the resturants. we are renting the Plantation out so they will be in the BIG ass room thats there so whats the difference???? Its absolutly stupid!

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KDoyle
KDoyle

Hi Jenn , when you are on Facebook go to your search field and type in Riu Och Rios Brides ...the group will come up, you have to " Join Group" (it's a closed group) so the admin will add you once you

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Atrack

Atrack

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Originally Posted by DANIELLE03 View Post

 

GREAT news for me! everything has been sorted out! I am back to being stress free about this! lol :) Biggest tip: get a good travel agent.. Mines the best!

Im glad everything has worked out. yes having a awesome travel agent is key. I have one to and she is awesome to.

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Jessica Correa

Jessica Correa

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Originally Posted by DANIELLE03 View Post

 

GREAT news for me! everything has been sorted out! I am back to being stress free about this! lol :) Biggest tip: get a good travel agent.. Mines the best!

 

I am soooo glad they got you accommodated. of course they were not going to miss out on a good chunk of money. lol unbelievable what money can do! cheer2.gif I am really really happy that your travel agent worked magic.

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Nikki032014

Nikki032014

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Hi this happened to me as well. I had a family with a 9 year old booked into the suite side with the rest of my family, and they have now had to get a full refund as they cannot stay in a standard room due to the size.

 

Yes this does apply to all amentities on the suite side. I believe the resort offered my adult guests wristbands so that they could go to the adult pool and restaurants, but it doesnt really help if you have a 9 yr old that you cannot leave alone.

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Nikki032014

Nikki032014

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Originally Posted by Newrorbridetobe View Post

 

I am getting married in November and have 30 guests joining us. Two of my guests have just been told they can no longer have the upgraded room they have booked with their young daughter as they are turning that side of the hotel into adult only from November! Does this also include all the amenities and restaurants on that side of the hotel?

Hi this happened to me as well. I had a family with a 9 year old booked into the suite side with the rest of my family, and they have now had to get a full refund as they cannot stay in a standard room due to the size.

 

Yes this does apply to all amentities on the suite side. I believe the resort offered my adult guests wristbands so that they could go to the adult pool and restaurants, but it doesnt really help if you have a 9 yr old that you cannot leave alone.

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Newrorbridetobe

Newrorbridetobe

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Hi this happened to me as well. I had a family with a 9 year old booked into the suite side with the rest of my family, and they have now had to get a full refund as they cannot stay in a standard room due to the size. Yes this does apply to all amentities on the suite side. I believe the resort offered my adult guests wristbands so that they could go to the adult pool and restaurants, but it doesnt really help if you have a 9 yr old that you cannot leave alone.
It's really annoying, as we booked the hotel due to its size, variety of rooms and restaurants and now we're being told half the hotel is out of bounds if you have children!
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Jessica Correa

Jessica Correa

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Originally Posted by Newrorbridetobe View Post

 

Quote:
Originally Posted by Nikki032014 View Post

 

Hi this happened to me as well. I had a family with a 9 year old booked into the suite side with the rest of my family, and they have now had to get a full refund as they cannot stay in a standard room due to the size.

 

Yes this does apply to all amentities on the suite side. I believe the resort offered my adult guests wristbands so that they could go to the adult pool and restaurants, but it doesnt really help if you have a 9 yr old that you cannot leave alone.

 

It's really annoying, as we booked the hotel due to its size, variety of rooms and restaurants and now we're being told half the hotel is out of bounds if you have children!

 

this is terrible. hope they get their stuff together...

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