Hey ladies! I just got back yesterday from our wedding and everything was amazing! You won't be disappointed at all, the resort is stunning and the wedding planners do a great job. Ours was on the beach at sunset and everything was perfect. I'll try to post some pictures, but for now I'll just give a recap of what we did...
We did the complimentary package, on the beach, and I did end up paying for the sound setup. We got the free cocktail hour and did it on the beach too so they could keep playing our music there. It worked out perfectly. We brought our own photographer from home, but did use $500 resort credits to have an edited video of the ceremony (they recorded the cocktail hour too since it was all right there). Be prepared to pay $65 for shipping of the DVD if you leave before they can finish editing it (3 business days)
We chose the "international" menu for cocktail hour and it was awesome. They also set up a full bar. After cocktail hour we had a semi-private reception in Terrazza, their Italian restaurant. Everything was perfect. We only had 17 people so they put us all in a big square. I was worried about not having a private reception, but for our group it was perfect. Everyone cheered when I walked through the restaurant, lol. The food there is definitely the best, but if you're picky about your steak be advised red meat is not their best- at any of the restaurants actually. We had a choice of shrimp risotto and filet. They bring your cake to the restaurant at the end of dinner- literally, best wedding cake I've ever had. We did the free one in vanilla and it was huge! Way too much cake for us, so they sent our guests an extra slice to go. It was so good we had them cancel the cannoli we'd planned to have. We also ordered the Mayan coffee for everyone and got a little table-side show.
After dinner we just changed and hung out all night, drinking and enjoying the resort activities (they had karaoke that night). We were a very low-key group and it was exactly what we wanted. All our guests had a blast and I would definitely go back there again. Those that are worried about communication ahead of time, don't be! I had heard about this when I started planning so I just took it in stride and had faith they would do a good job and they did. Wilma was our on-site planner and she was perfect. So calm and had everything together when we arrived.
The only downside if I could find any was the bouquet. I got the free one with white roses and lillies, and it was beautiful. Unfortunately it only lasted through the ceremony. I threw the bouquet at cocktail hour and it basically fell apart. I just pulled out individual flowers though and gave roses to the guys to wear in their shirt pockets and gave the lillies to the ladies to put in there hair. I ordered the BM bouquets from an outside florist I googled and they held up perfectly! Definitely better than the resort and only $35 a bouquet.
I'll try to post some of the non-pro pics, there aren't many up yet :-)