I have been referring to the bdw since we got engaged this past July 2010..and trying to plan a destination wedding for next July 2011 in Dominican Republic..and thought I needed to share my recent experience in dealing with the Romance Team at Palma Realâ€¦My original ideal resort was Palma Real , I am Dominican and speak Spanish fluently although, live in New York City (I know some have had trouble with the language barrier)â€¦and have stayed and planned many family trips to other Paradisusâ€™ and other hotelsâ€¦so thought planning my own wedding would be relatively easy...Unfortunately not so, the Romance team, and Manager Maria Victoria Gomez, have been very unprofessional; not returning calls or emails, giving us misinformation. The resort seems to have a â€œnew policyâ€ where you must plan the wedding event and book the group with the Romance team . In wanting to be very thorough and having dealt with many hotels in the past, I requested a â€œdummyâ€ quote for a group rate from the Groups office at Palma Real, they were prompt and professional and sent a quote for the group for the month of July 2011 â€“they gave us a rate of $190 per person per night double oc . I did not tell them it was for a wedding , as I was already informed I had to make all arrangements with the Romance team,. I finally got a response (this is after many calls and messages to groups office leaving messages with them and directly to Romance Manager) with a proposal letter from Romance Manage â€“Maria Victoria ; stating there is a â€œrate parity policyâ€ (whatever that means) giving us a the best possible rate of $235 per night per person double occ., also stating that everyone will receive the same rate regardless of how they book their rooms and that they do not offer a group rates!!! Ridiculous!! I called the corporate office(in Florida all are under Sol Melia parent company) to clarify the different rates and information I had received from the people at Palma Real-one person told me they should be offering a group rate and then forwarded me to the manager who reiterated that I would have to book through the Romance team and accept their quoted rate-when I explained the situation she said there was nothing she could do and that I must book groups and wedding events through the romance team. Needless to say, I am no longer considering the Palma Real , as it seems they want to charge higher group rates for wedding parties and give misleading information . I do not have any more time or patience to deal with the Palma Romance team, although it is a very beautiful resort-not worth my piece of mind. I now have been receiving group rates and wedding package information from other resorts , so far with relative easeâ€¦sorry for the long message and good luck!