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oriental trading company raffia fans

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I just received my raffia fans from them today, I ordered 24, the first dozen is great, but the second is like they put all the teeny tiny ones in together.  So out of 24 I can use 12 of them that are the medium to large size.  I called customer service and explained the issue, the guy even thought it was weird that the range was so wide because he said "well you know they vary in size" my response was it says 10" raffia fans, I expect maybe a 8"-12" variance not a 3" to 14" variance.  So he was very kind and offered to ship me out another dozen fans hoping they are all the larger ones.  If not They will be returning me my $10 for the one dozen and I will order 12 from some place else.

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I ordered my fans from them too.  They did vary in size, but all of mine fell more into the 8"-12" range... I think it's just luck of the draw!  They did price match them for me as well; I emailed them with the price on this site:



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