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Paradisus Palma Real...Really Worried!


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#21 PJKirbs

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    Posted 08 October 2010 - 07:20 AM

    I just wired the down payment for my wedding in October 2011 at the PPC.  I am working with Lauren.  After months of planning - I finally chose PPC.  I spoke to Lauren the first time - this week.  I have yet to get a "congratulations", "thanks for choosing Paradisus"...NADA!!  Lauren seems to be very emotionless and not the most helpful.  I am starting to second guess.  Lauren works out of Miami, FL.  Does anyone else work with Lauren?  I have to be honest - I'm nervous.  Ugh!!!!!!!!!!! 



    #22 dania

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      Posted 08 October 2010 - 10:18 AM



       

      Seriously, I sent a long email 2 days ago to the Paradisus team and I haven’t heard back from them. I am fuming right now! I sent a reminder to them today just asking them to reply to my email.

      I can’t changed resort now since I already sent my STD ;(


       

      Originally Posted by smilo 

      Seriously? We are trying to plan a July 2011 wedding there too and I just sent Noelia this huge email...guess I won't be hearing back from her!  I keep hearing horror stories about weddings at this place and am wondering if we should look else where?  Any past PPR brides.....help?





      #23 Sparkle2011

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        Posted 08 October 2010 - 10:52 AM

        PJKirbs I have worked with Lauren for my April 2011 wedding at PPR.  She has been very responsive.  Yes, I do agree with you that she is not very excited but she has answered all of my questions in a timely fashion.  Lauren usually responds within two days.  I have also been able to reach her by phone.  I think it took a few days after sending my payment for me to receive a confirmation.  In the beginning, I was hoping they had not stole my money.  That was a little nerve racking. 



        #24 PJKirbs

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          Posted 08 October 2010 - 03:59 PM

          Hi Sparkle! Its good to find someone who also worked with Lauren.  I haven't had trouble reaching her by phone this week, but i was hoping she would be much nicer.  I guess i'm asking for too much, huh?  LOL!  Good thing is...WE are getting married at PPC, girl!  The resort i FAB! April is right around the corner, so i know you are getting excited.  If you don't mind sharing - what wedding package did you choose?  I'm going with the Chill out Chic.  Have you worked with a travel agent during this process?  Any info you can lend would be great. 

           

          Hope to hear back from you soon and congrats on your engagement and upcoming nuptials!!  :-)

           

          Originally Posted by Sparkle2011 

          PJKirbs I have worked with Lauren for my April 2011 wedding at PPR.  She has been very responsive.  Yes, I do agree with you that she is not very excited but she has answered all of my questions in a timely fashion.  Lauren usually responds within two days.  I have also been able to reach her by phone.  I think it took a few days after sending my payment for me to receive a confirmation.  In the beginning, I was hoping they had not stole my money.  That was a little nerve racking. 





          #25 tgallo

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            Posted 10 October 2010 - 03:46 AM

            I worked with Lauren to set up my wedding (happening next May)... it is a very emotionless contract.. when i visited miami around that time, i was able to meet with her and signed all the documents...  thats when i saw more emotions! 

             

            I will say she was always on point with her emails... I would send her all of these questions and she would reply within two days with all the questions answered! 

             

            I am excited for my planning call early next year! =)

             

            But you should be fine! Have fun planning! 
             

            Originally Posted by PJKirbs 

            I just wired the down payment for my wedding in October 2011 at the PPC.  I am working with Lauren.  After months of planning - I finally chose PPC.  I spoke to Lauren the first time - this week.  I have yet to get a "congratulations", "thanks for choosing Paradisus"...NADA!!  Lauren seems to be very emotionless and not the most helpful.  I am starting to second guess.  Lauren works out of Miami, FL.  Does anyone else work with Lauren?  I have to be honest - I'm nervous.  Ugh!!!!!!!!!!! 





            #26 Sparkle2011

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              Posted 11 October 2010 - 05:11 AM

              I believe that I will be using the Chill Out Chic package, but I am requesting all white linens.  Lauren said I can change to white linens for no additional charge because they have those at the resort and it does not cost the resort any additional costs. 

               

              With regards to travel, I am using a travel agent.  She organized the group rates for our guests and all guests using the group rate contact her to book.  It is sooo great not to have to deal with with that.  The only think to be mindful of when getting a group rate is that you have to guarantee 10 rooms and you have to put a deposit down for each room.  We asked our wedding party and close family if they wanted to book early using the group rate and we reserved 10 rooms for them.  We did it this way so we did not have to wait to get the 10% back at a later date whenever people booked their rooms.  I am not sure if that makes sense....  Let me know if you have any more questions, you can send me a message.



              #27 PJKirbs

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                Posted 11 October 2010 - 11:35 AM

                Hi Sparkle - I tried PM'ing you twice and i kept getting error messages.  I don't know what's going on.  I too am doing the Chill out Chic theme, but switching to white linens. What i think i may do to add color is to get chair bows in a color of my choice. It only cost $3 per chair.  How many people are attending your wedding?  My guest list is at 50 people, but that doesn't mean 50 people will actually come!

                I believe that I will be using the Chill Out Chic package, but I am requesting all white linens.  Lauren said I can change to white linens for no additional charge because they have those at the resort and it does not cost the resort any additional costs. 

                 

                With regards to travel, I am using a travel agent.  She organized the group rates for our guests and all guests using the group rate contact her to book.  It is sooo great not to have to deal with with that.  The only think to be mindful of when getting a group rate is that you have to guarantee 10 rooms and you have to put a deposit down for each room.  We asked our wedding party and close family if they wanted to book early using the group rate and we reserved 10 rooms for them.  We did it this way so we did not have to wait to get the 10% back at a later date whenever people booked their rooms.  I am not sure if that makes sense....  Let me know if you have any more questions, you can send me a message.





                Originally Posted by tgallo 

                I worked with Lauren to set up my wedding (happening next May)... it is a very emotionless contract.. when i visited miami around that time, i was able to meet with her and signed all the documents...  thats when i saw more emotions! 

                 

                I will say she was always on point with her emails... I would send her all of these questions and she would reply within two days with all the questions answered! 

                 

                I am excited for my planning call early next year! =)

                 

                But you should be fine! Have fun planning! 
                 


                 


                #28 natalie7

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                  Posted 16 October 2010 - 08:46 AM

                  LOOK SOMEWHERE ELSE!!!!! My wedding WAS July 9, 2011.

                   

                  I'm having it at the Majestic Elegance now.... TRUST ME..> SWWWWWWWWWWWWWITCH BEFORE IT'S TOO LATE

                   

                  I said SCREW my $500 deposit I put down to save myself from the misery!!!!

                   

                  PM ME IF YOU NEED MORE INFO!!!

                   

                  Natalie



                  #29 natalie7

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                    Posted 16 October 2010 - 08:47 AM

                    Also, LAUREN IS HORRRRRRRRRRRRRRRRRRRRIBLE!! (I hope she read this!!!)



                    #30 natalie7

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                      Posted 16 October 2010 - 08:48 AM

                      It may be a beautiful place... but there is Nothing beautiful about the people that help you along the way... except for Noelia--- and now that she is gone.... NO SENSE!!






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