*~*jmb0902's Long, Detailed, PIC FILLED Review of Dreams Tulum*~*
Posted 08 February 2010 - 12:03 PM
We had our wedding on November 28, 2009 at Dreams Tulum in Tulum, Mexico. A DW was the best decision we made! We stayed one week (we got there on a Wednesday) â€“ we decided to stay at DT the entire week (we were going to have a separate honeymoon elsewhere) because we never get to see and spend time with our families. Donâ€™t worry, weâ€™re going on a â€œrealâ€ honeymoon in March =). We had 25 guests including us (and 2 kids), and 2 photogs fly in as well.
Wright Travel Agency/Vacations for Less â€“ 10/10
I started out using Tammy/Wright Travel Agency â€“ but of course right when we were getting things started for the wedding Tammy was about to have her baby! Soâ€¦ we ended up working with Teresa Stauring from Vacations for Less. Everything went very smoothly for the most part, and we didnâ€™t personally have any issues with transfer or hotel check-in. There was some confusion on the room release dates (so make sure you pay close attention to the policy) but Teresa was able to negotiate with DT so we would not have a penalty â€“ thank you Teresa and DT!!! =)
Tammy really became a lifesaver when we got closer to our wedding and I was trying to â€œnegotiateâ€ some trade-offs in our package. She got a hold of Landy and they were very accommodating â€“ I think it really matters on who you talk to at DT.
Arrival in Cancun
The airport is as crazy as everyone says, and 2 of the 6 of us got our bags searched at Customs â€“ but they didnâ€™t ask for receipts for all our wedding stuff (but I would definitely bring them in case). My guests said they really appreciated my pre-travel brochure (itâ€™s in my planning thread â€“ check my siggy) and that it helped them a lot understanding the airport and the transfer situation.
Luckily, on our transfer there our van was full with all our guests (and therefore didnâ€™t have to stop anywhere on the way) â€“ some of our other guests did though, prolonging the already 90 minute drive to DT. On our way to the airport we did pick up another couple in Playacar (Playa del Carmen) and it added on about 30 minutes to our commute. Some guests werenâ€™t happy with the long way out there, but they also didnâ€™t stop at the nearest gas station and buy 6-packs for the rideâ€”which is the best advice ever! Our trip went by in no time!
Dreams Tulum â€“ 9.5/10
Of course it was my wedding, so itâ€™s hard for me not to have rose-tinted glasses when it came to that week! We were greeted with champagne and cold towels right when we stepped out of the van. All of our luggage was taken to our room for us and we went to check-in. We had no issues with our check-in, but one thing that was kind of annoying was that some people were given two doubles who requested a king (including our friends who just got married!) â€“ and others were given a king who requested two doubles (like my brother and sister who were sharing a room â€“ which was actually pretty funny they got a king). DT said they were at full occupancy and had no other rooms. We suggested a switch but everyone was already unpacked and didnâ€™t want to move (so my brother slept on the couch).
We got a wedding arrival letting from the Wedding Dept. as well as a BEAUTIFUL flower arrangement in our room (and champagne and fruit). We stayed in a Dreams Jr. Suite Oceanview next to the Dolphin pool on the 2nd floor (room # 6203). We were originally in the room next door but the A/C was broken and on at all times â€“ making it frigid! We didnâ€™t get our room switched until the WC Anabel got involved â€“ in fact it didnâ€™t seem like much got done unless we utilized Anabelâ€¦ so use your WC! There was kind of a funky smell one of the daysâ€¦ but we were hardly in there so it was fine. Some people complain about these rooms b/c they are so close to the pool and activities, but we didnâ€™t really notice- we thought it was a great location, especially since the beach set-up and our reception were right outside our door. The room itself was very nice, and very spacious. I was glad we didnâ€™t spend the extra money on the Honeymoon suite because it didnâ€™t really seem it offers that much more in terms of â€œnicenessâ€.
Our flowers from the Wedding Dept. (they accidentally gave us twoâ€”donâ€™t worry, they took one back, haha)
The staff at DT is truly amazing â€“ they are the hardest working, most pleasant people at any resort or hotel I have every stayed at. The hotel is exceptionally clean as well â€“ they take pride in their work and in their resort, that is obvious! All of our guests were very good about tipping, even though it is not required, we all wanted to because of the service!
Wedding Coordinator (Anabel) â€“ 10++++/10
Anabel was absolutely amazing! I cannot say enough about her and how hard she works. I was a little scared at first, because before we actually arrived Natalia had been the WC I traded emails back and forth with, but Anabel had all the emails I had sent to Natalia and had already gone over them. We met with her the day after we got to DT in the AM to go over everything we wanted in terms of setup, menus, etc. We decided to go from the free package to the â€œDreams of Loveâ€ package once we got there, only due to how many guests we ended up having and the fact we wanted a sit-down reception dinner.
I will say that the â€œWedding Planning Form Updateâ€ they send you to fill out about a month before your wedding helped her a lot â€“ I would suggest you make sure it is super detailed! I even included pictures on it (of bouquets, cake, etc.). We did all the planning that day and then went through a walk through of where everything was going to be located.
What we paid extra for: $150 for the sound system/mic at the ceremony
$150 for setup at the ceremony (tulle and chair sashes) and the reception (30 lanterns/LED throwies, centerpieces, guest book table, name card table)
Extra meals/Apps/cocktails (if you have over 20 people)
Some trade-offs: (with the help of Tammy W.)
Videographer for ceremony instead of resort photography (we had our own)
Be sure that you check over your totals when you pay your bill! My parents paid ours, but I was there because I had a good idea of what it should come out to. There were simple mistakes (like we were charged for the Gold menu instead of Silver menu) â€“ but those mistakes added up to a couple hundred dollars! I brought Anabel a Bath & Body Works gift as well as a tip at our first meeting â€“ and my parents ended up tipping her additionally after the weddingâ€¦ she really was wonderful!!
Rehearsal Dinner â€“ 10/10
We were originally going to do the free option and do our Rehearsal Dinner at the World Caf© â€“ but my husbandâ€™s parents thought it would be more intimate and a better way for some people to meet each other if it were more private. A few months before the wedding I contacted Natalia about reserving the Wine Cellar at Portofino for the dinner. At first she said she couldnâ€™t give us permission, but after a while she said she talked to the manager and they gave us the okay.
The dinner came out to $25 a person (with tax and everything) and we got to pick out the menu ahead of time. People have said for their weddings and rehearsal dinners the WCâ€™s have only let them choose one entr©e, and others get 2 â€“ I just chose two entrees, gave my guests their choice and then emailed Natalia with the totals. I had no problem having two entr©e choices for the rehearsal dinner nor the reception- just donâ€™t give them the option to say no!
My husbandâ€™s parents also wanted to do a groomâ€™s cake in lieu of the desserts they had offered â€“ they got in contact with Natalia to see if that was possible and she said it would be $4 a person for the cake! I had Tammy W. address the issue with Landy and it turned out we got the cake for no extra charge instead of their dessert on the menu, so it worked out well!
Cake topper for Groomâ€™s cake:
The food was wonderful and so was the atmosphere. It was a little cramped b/c all of us were at one long table and itâ€™s not that big of a room! I wanted to make sure I got some good pics of the Wine Cellar because I searched everywhere before we went and couldnâ€™t find any. We did a cocktail hour before the meal â€“ where my sister showed an embarrassing slideshow and the groomâ€™s parents gave Crocs to everyone (they are from Boulder, CO where Crocs are from). This also gave a more intimate forum for toasts, well wishes, etc. that really werenâ€™t that possible at the reception.
The Menu for Portofino is attached!
We picked one thing from each course and then had guests choose between 2 entrees we selected. We also had 1 vegetarian (who got a choice of pastas b/c we didnâ€™t want her to have to have veggie lasagna two nights in a row!) and 2 kids meals (which were buttered noodles or spaghetti I think).
Spa â€“ 9/10
I was very pleased with my hair, and I think for the most part my 2 bridesmaids were. We encountered some serious translation issues however when my one bridesmaid tried to explain what she wanted done. I would definitely suggest anyone who wants their hair done to bring pictures- this would have alleviated a lot of the issue. I did not get my makeup done at the spa, I was kind of put off by some other brideâ€™s reviews and didnâ€™t want to have to worry about it. I did a makeup lesson with someone in my hometown just for the wedding/taking pictures and that worked out well!
Posted 08 February 2010 - 12:05 PM
Flowers â€“ 9/10
The flowers were absolutely beautiful â€“ stargazer lilies are my favorite!! The only reason I didnâ€™t rate it super high is because when I was walking after the wedding I had the flowers pointed down and they ALL fell out of the holder onto the groundâ€¦ yikes! Some drunk guy in the pool said he wished he had taped it for YouTube, haha. I didnâ€™t cry or anything but it was pretty awful! Luckily my photog helped me out to arrange them all back in the holder and it was fine. My BMâ€™s carried parasols so I didnâ€™t pay extra for their flowers â€“ I did however purchase extra boutonnieres for my dad, and pin corsages for my mom, MIL, and grandmother.
Ceremony â€“ 9/10
I would definitely suggest renting the sound equipment; otherwise no one would have been able to hear anything. Although we did have a â€œrehearsalâ€ there were quite a few surprises in our ceremony- my husband thought it was endearing and memorableâ€¦ I couldnâ€™t stop laughing =) On the other hand â€“ some brides may be taken aback or offended. Rodolpho (sp.?) was our pastor (I had the wrong name on the program- oh well!), and seriously broke into singing a Beatles song (â€œAll You Need Is Loveâ€) during our ceremonyâ€¦ everyone had a good laugh, but he was lucky we are pretty easy going. Also, he sprung a â€œspecial readingâ€ on our Best Man (which was a page or more long) that our Best Man luckily took in stride and did a great job. My husband thinks he made our wedding memorableâ€¦ and we all laugh any time we hear a Beatleâ€™s song =)
I burned a CD ( I brought 2 copies) of songs for the ceremony, and Anabel made sure they worked before the actual day (I also put them on my Ipod for backup):
Bride Processional: â€œPachelbel Canon in D Majorâ€
Recessional: â€œAliveâ€ â€“ Black Eyed Peas; â€œLove Songâ€ â€“ 311
The only other issue we had was a NUDE sunbather right next to the wedding setup when my husband went to check it all outâ€¦ I laughed about it, but really didnâ€™t want her around or in my pics!!! So Anabel somehow got her out of there before guests arrived and the wedding started.
Posted 08 February 2010 - 12:12 PM
Cocktail Hour: 9/10
We did our wedding a little bit different because of the time availabilities â€“ but it ended up working great! Our ceremony was at 12:00, then we did pics afterward while everyone did their own thing. I even changed into my bathing suit and hung out at the pool until the reception! We decided to have the cocktail hour on the beach right next to our reception site at 05:00pm â€“ which worked out well b/c we kind of got to supervise the set up of the reception. The cocktail hour was great and we had very attentive waiters (although if someone didnâ€™t want to wait for their drink the bar is literally right there too)- there wasnâ€™t anything too exciting about it, haha. Our choice of horâ€™dourves was great â€“ we had the smoked salmon on melba bread, proscuitto and melon, mushroom stuffed with cream cheese and black truffle.
Our reception was everything we could have hoped it to beâ€¦ from the food, decorations, and DJ it was wonderful and everyone had a great time. I honestly donâ€™t remember the food but heard it was great (except the dessert â€“ it was this strange chocolate jello thing that no one really ate â€“ but itâ€™s presentation was great!). My family and I set up all the LEDâ€™s the day before so all Anabel and the people helping would have to do is put them in the lanterns and hang them â€“ I suggest doing that b/c it would have taken them forever to do that. I wanted 2 LEDâ€™s per lantern, and after some visuals/explaining to the guys setting them up they got it figured out. I also brought starfish, sea glass, and glass pillar candle holders (which didnâ€™t stay lit very well regardless of the glass) for the tables. I had a memory table and name place card table, as well as 2 other small tables â€“ one for the cake and one for a digital frame we brought down with a slideshow of old funny pics of us and all the guests we had there- it was a hit! Also, Seaside Grill was closed during our reception â€“ making it very privateâ€¦ but they kept the pool bar open so we had that to use â€“ it was great!
We didnâ€™t buy a guest book until we got down there (bad I know!) â€“ but we found this beautiful coffee table book that wasnâ€™t too expensive at the resort and everyone signed itâ€¦ it ended up being a great decision!
We chose the Tres Leches cake (Three Milks) with strawberry filling â€“ and it was great!
Posted 08 February 2010 - 12:16 PM
DJ Dorremix: 10/10
Photographers: Critsey Rowe & Thomas Geist 10+++++++/10
I donâ€™t even know where to start with this! It was probably our best decision of the entire wedding! I decided early on that photography was one of the most important aspects to me. I started out with the local photogs and realized how expensive they wereâ€¦ and that a lot of them were already booked. I didnâ€™t even think about flying someone in because I thought that would be ridiculousâ€¦ well, it wasnâ€™t! I had always loved Staceyâ€™s TTD pics on the forum and decided to contact Critsey, the photog who did them, and it turned out that Critsey (plus her husband Thomas who is also an excellent photog) was comparable to the locals even with travel- which amazed me b/c she has been published many times in magazines and has even been featured on the TV show â€œMy Fair Weddingâ€.
We did an after session/TTD on Sundayâ€¦ we first went to â€œGrand Cenoteâ€ and they would not let us in with cameras. We then went to â€œDos Ojosâ€ cenote and everything was wonderful from there. My husband said that the TTD day was the most fun he had, and the most memorable (other than getting married)- for me, it was exhausting because my dress kept trying to drown me!!
I think their pictures speak for themselves, they are absolutely amazingâ€¦
Here is the link to all our pics:
Posted 08 February 2010 - 12:19 PM
Sorry if I didnâ€™t answer all your questions, but if you think of something let me know! And check out my planning thread too =) Love you all, Mrs. Scott.
Posted 08 February 2010 - 12:50 PM
Posted 08 February 2010 - 12:52 PM
Posted 08 February 2010 - 01:01 PM
Posted 08 February 2010 - 01:01 PM
| Originally Posted by krista.baird |
Thanks so much for the GREAT review!! And oh my a nude sunbather! Yikes! I'm glad they were able to get her outta there...I didn't think that people would sunbathe nude at a family resort!
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